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Audi Allentown - Service Center

Allentown, PA

4.8
1,102 Reviews
Call Service Center (888) 709-1467

1,102 Reviews of Audi Allentown - Service Center

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January 10, 2025

Service was excellent! Took my car in, gave me a rental for the day. Sent a video explaining how service was going & when I could come pick up my car. SiJade was great More

by KSCDTURNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Audi Allentown responded

Thank you for the wonderful review! We're so glad to hear that you had an excellent service experience with us. It's great to know that Sijade was able to thoroughly explain the 40,000-mile checkup, and that the video updates were helpful. We’re also happy you enjoyed the car wash! We look forward to serving you again in the future. Let us know if you need anything else!

January 10, 2025

Excellent service! Audi Allentown was there to help me with the repair and I am very satisfied with how they took care of me! I would highly recommend them for your Au More

by Flav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

January 10, 2025

AudiAllentown is a reliable dealer, the team is brilliant and always provide excellent and reliable service. More

by PETER74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2025 -

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

January 10, 2025

A very thorough and helpful experience. This is my first Audi and I feel comfortable with the service I received More

by LROSZYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2025 -

Audi Allentown responded

Thank you for your wonderful review! We're thrilled to hear that your experience was thorough and helpful, especially as you’re purchasing your first Audi. It's great to know that you feel comfortable with the service you received. We’re here to assist you whenever you need, and we look forward to helping you enjoy your Audi to the fullest. Enjoy the ride!

January 07, 2025

Everyone was great and very helpful! They replace something for me quickly and efficiently which was appreciated! More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2025 -

Audi Allentown responded

Thank you for your positive review, Karen! We're so glad to hear that everyone was helpful and that your issue was resolved quickly and efficiently. We truly appreciate your kind words and are always here to assist you whenever you need. Thanks again for choosing us!

January 05, 2025

Excellent service, very friendly, layout all repair options/maintenance and let you decide. Highly recommend. More

by tjmerrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom O'Donnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Isaacs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Audi Allentown responded

Thank you very much for such a great review, Tj! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

January 04, 2025

Excellent service, good communications, services provided were as agreed and delivered on time. I highly recommend Audi Allentown More

by GREGORY.A.ZIMMERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Jeschonek
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Audi Allentown responded

Thank you, Gregory, for your kind words! We're thrilled to hear that you had a great experience with our team at Audi Allentown. We pride ourselves on excellent service and clear communication, and we're glad we could meet your expectations. We truly appreciate your recommendation and look forward to serving you again in the future!

January 03, 2025

Excellent job maintaining the car and fixing the starter/altenator issue. I was prepared to stay longer for the repair but it took less time me than it was quoted More

by LMCLARKE47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

Audi Allentown responded

Thank you for your great review! We're so glad to hear that we were able to fix your starter/alternator issue efficiently and that the repair was completed quicker than expected. We always aim to provide excellent service while respecting your time, so it's wonderful to know we met those expectations. We appreciate your trust and look forward to assisting you again in the future!

January 02, 2025

Prompt efficient service. Tyler goes out of his way to ensure my appointments are on schedule and completed when promised. More

by JIM@YMIAGENCY.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

Audi Allentown responded

Jim, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

January 02, 2025

James, Audi Allentown and Audi USA went above and beyond in helping me resolve a significant issue with my SQ5. Good customer service starts when there is a problem, and James and Audi Allentown exceeded ex More

by MIKE.ALOUPIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

Audi Allentown responded

Hi Mike, thank you for your wonderful review! We're so glad to hear that James and the Audi Allentown team, along with Audi USA, were able to help resolve the issue with your SQ5. We believe that great customer service is truly tested when challenges arise, and we're thrilled to know that we exceeded your expectations. Your feedback means a lot to us, and we look forward to continuing to assist you in the future!

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