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Audi Allentown - Service Center

Allentown, PA

4.8
559 Reviews

559 Reviews of Audi Allentown - Service Center

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May 15, 2024

When I got there I was welcomed immediately. I drive into the bay and was shown to the desk while all the paperwork was ready and explained what will happen. I sat down in a very comfortable en More

by KEVIN_WILSON92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

May 15, 2024

Great experience, getting a loaner vehicle was exceptionally fast and the car was neat and clean, Tyler explained the work that needed to be done and once I approved the service work the part was More

by HOFFBROS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Audi Allentown responded

Thank you so much for the great review, Hoffbros! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

May 14, 2024

Very efficient check in and checkout. Videos from technician were great. All required work completed. More

by PAF2200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, Paf! We're always here to help if anything else comes up!

May 13, 2024

Everyone at Audi of Allentown were very professional and kind, worked around my schedule and very attentive. More

by Marteyerlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Audi Allentown responded

Thanks for sharing your experience with us, Marteyerlin! If there is anything else we can do to help just let us know! Have a great day!

May 13, 2024

Everyone at Audi of Allentown were very professional and kind, worked around my schedule and very attentive. More

by Marteyerlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Audi Allentown responded

Thanks for sharing your experience with us, Marteyerlin! If there is anything else we can do to help just let us know! Have a great day!

May 13, 2024

Always friendly, prompt with any work on my car, clean, courteous. and aim to please the customer. More

by JEISENHARD1129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Audi Allentown responded

Thanks Jeisenhard, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

May 12, 2024

I have not had any interaction with Molly Moyer, therefor I can not honesty comment. More

by WAGS037
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Audi Allentown responded

Thank you for rating us!

May 10, 2024

Comfortable I don’t know how else to describe it I really don’t know how else to explain it More

by D.new76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Audi Allentown responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

May 09, 2024

Tyler and the other staff at Audi Allentown take great care of me and my S4. They’re always a pleasure to work with! More

by matthewpaullehman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Audi Allentown responded

Thank you very much for such a great review, Matthew! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

May 09, 2024

First time customer - very happy with my first service at Allentown Audi. I will be back! More

by RYWBOYLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Audi Allentown responded

Thank you so much for the wonderful review, Rywboyle! Our entire team really appreciates it! Let us know if we can help with anything else!

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