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Audi Allentown - Service Center

Allentown, PA

4.8
1,111 Reviews
Call Service Center (888) 709-1467

1,111 Reviews of Audi Allentown - Service Center

Sort by
September 24, 2024

The service advisor, James, is personable and knowledgeable. I do think that you are a bit overpriced. More

by LPERRETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

Audi Allentown responded

Thank you for the review regarding James and our service department! We apologize if you feel our pricing is too high. We will share your comments with our management team to remain as competitively priced as we can.

September 24, 2024

good dealership, quality cars and excellent service and good customer service ,thank you Tyler for good job keep up with the good work More

by DAMASO pineiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Audi Allentown responded

We are so glad to hear this, Damaso! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

September 23, 2024

Conscientious and efficient. Attention to detail with informative video. Timely information with easy to understand recommendations. More

by GOLFNDR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us.

September 22, 2024

Was promised a loaner car 3 times only to either get there, or receive a call while I’m on my way over, that they don’t have a loaner for me. Will never again buy another car from a Ciocca dealership. More

by PASSC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 22, 2024

Tyler was professional and explained what was going on with my auto. the mechanic did a comprehensive video detailing the work needing to be done with explanations of the work. More

by MISSYMO33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Audi Allentown responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

September 21, 2024

Great customer service ! ! Professional, prompt, and courteous. Customer Service like no other! Kudos to Jade and Allentown Audi More

by CASTETTNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Audi Allentown responded

Thank you very much for such a great review, Castettner! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

September 21, 2024

The service area was clean, neat , and the service crew explained their process and services well More

by LJONES30
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Antoine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom O'Donnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Isaacs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Audi Allentown responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

September 21, 2024

Great dealership. Honest service. I would definitely stay use this Audi dealership in the future. More

by Joseph Russo
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Audi Allentown responded

Hi Joseph, thank you for sharing your positive experience with our Service department. We strive to meet our customers' needs and are delighted to have been able to assist you.

September 21, 2024

The audi team who helped service my Audi Etron was excellent. I was satisfied with the service. More

by nela9246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Audi Allentown responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

September 19, 2024

I am a log term client. I am pleased with service team and the dealership!!! More

by KONRADSDAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2024 -

Audi Allentown responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years. Congratulations!

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