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This rating includes all service center reviews, with more weight given to recent reviews.
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549 Reviews of Audi Allentown - Service Center
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July 12, 2023
Got me in without an appointment when my battery died. While my car was there performed state inspection. Finished all work quickly. Saved me time and aggravation. While my car was there performed state inspection. Finished all work quickly. Saved me time and aggravation. More
by DKWEIKEL
Verified Customer
Helpful July 12, 2023
Service was great! No issues an all was smooth! Thank you again! Will definitely bring vehicle back for service here! No issues an all was smooth! Thank you again! Will definitely bring vehicle back for service here! More
by jgalvan18
July 11, 2023
Everyone is courteous and helpful. I am very pleased with the overall service. That’s all. I am very pleased with the overall service. That’s all. More
by BF4336
July 10, 2023
Great service department! Drive past other Audi dealers to go to Audi Allentown.. won’t take my car anywhere else Drive past other Audi dealers to go to Audi Allentown.. won’t take my car anywhere else More
by FGDR969
Employees Worked With
July 09, 2023
Everyone I dealt with was excellent! And this was the first time they charged an amount comparable to other shops. And this was the first time they charged an amount comparable to other shops. More
by MPIZZINGRILLI
Employees Worked With
Other Employees :
I worked with James last time and would give him a 5 too but I didn’t work with him this visit
July 09, 2023
Excellent customer service! Everybody was nice, knowledgeable and did a great job servicing my vehicle. Highly recommended! Everybody was nice, knowledgeable and did a great job servicing my vehicle. Highly recommended! More
by DEEA88_PORUMBOIU
Employees Worked With
July 09, 2023
Audi Allentown exceeded my expectations after being treated unprofessionally at a completely different Audi location. Tyler Pilz was the definition of perfection in customer service. He and the tec treated unprofessionally at a completely different Audi location. Tyler Pilz was the definition of perfection in customer service. He and the technician explained absolutely every detail with my vehicle, warranties, parts, the loaner vehicle, and more with complete honesty and transparency. Having Tyler walk me through everything and call with updates made my experience with Audi Allentown SAVE the Audi brand in my eyes, and I would look forward to continuing having an Audi in the future because of him and the service I was provided. I wish every business I interacted with had a customer service provider at the caliber that Tyler works at. I will forever be grateful to them, and always recommend Audi Allentown to friends and family. More
by Elisha C
Employees Worked With
Tyler Pilz
July 09, 2023
friendly, courteous and qualified staff makes for an excellent service experience. they explained exactly what was done on my car in an understandable way. excellent service experience. they explained exactly what was done on my car in an understandable way. More
by jdvorscakjr@rcn.com
July 08, 2023
Allentown took good care of me. They were professional, courteous and responsive. Overall, a good experience. They were professional, courteous and responsive. Overall, a good experience. More
by BLAKE_CARR
Employees Worked With
