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Audi Allentown - Service Center

Allentown, PA

4.8
1,096 Reviews
Call Service Center (888) 709-1467

1,096 Reviews of Audi Allentown - Service Center

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April 17, 2024

The service team did what they were supposed to do. There were no issues or problems. More

by BDSHELLMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Audi Allentown responded

Hi Bdshellmer, thanks for the recommendation. Our team at Audi Allentown values your feedback and looks forward to seeing you again soon.

April 16, 2024

A pleasure to do business with from out of state yet again. Thanks for the peace of mind… More

by nico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Audi Allentown responded

We appreciate you taking the time to write us a review, Nico! Please let us know if we can do anything else to help!

April 16, 2024

The dealership is efficient in its approach to service, makes the best of program to keep customer informed. Labor is expensive like any other dealership for luxury vehicle of Audi very high tech level, an More

by EKINEV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Audi Allentown responded

Thank you for the kind review regarding our service department, Ekinev. We are happy you find us efficient, please let us know if we can help you with anything further.

April 16, 2024

What can you give a dealership that does it all perfectly? A PHONECALL! The very best! Outstanding! None better! Audi Corporate should showcase these folks! A model for other dealerships to f More

by DMAC0513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, Dmac! We're always here to help if anything else comes up!

April 15, 2024

Dealership was professional and helped me in the way I asked. Both Tyler and Tom were great. More

by gregorypendergraft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Audi Allentown responded

Thank you so much for taking the time to leave an excellent rating, Gregory. We really appreciate your business. Please let us know what we can do for you in the future.

April 14, 2024

Very well kept facility, James was tremendously helpful and kind throughout the process. Defiantly would come back again in the future. More

by lhermany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Audi Allentown responded

Thanks lhermany, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

April 13, 2024

The Ciocca Audi service team was very accommodating for an urgent situation with last minute car loaner availability. More

by DANTOR1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, Dantor! We're always here to help if anything else comes up!

April 13, 2024

The dealership worked quickly to repair the curb rash on my wheels and the results were excellent. The price was also very reasonable. More

by TOM.HOFACKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

April 13, 2024

Very courteous and helpful staff. Prompt service and love the text messaging keeping me updated. More

by ANNHATZIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Audi Allentown responded

Thank you so much for the recommendation, Annhatzis!

April 13, 2024

Staff is always attentive and accommodating. Facilities are neat and easily accessible. Vehicle check out prompt More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom O'Donnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : D'mitri Rebimbas
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Apr 15, 2024 -

Audi Allentown responded

Hi Rob, thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

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