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Audi Allentown - Service Center

Allentown, PA

4.8
1,101 Reviews
Call Service Center (888) 709-1467

1,101 Reviews of Audi Allentown - Service Center

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April 14, 2024

Very well kept facility, James was tremendously helpful and kind throughout the process. Defiantly would come back again in the future. More

by lhermany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Audi Allentown responded

Thanks lhermany, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

April 13, 2024

Very courteous and helpful staff. Prompt service and love the text messaging keeping me updated. More

by ANNHATZIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Audi Allentown responded

Thank you so much for the recommendation, Annhatzis!

April 13, 2024

Staff is always attentive and accommodating. Facilities are neat and easily accessible. Vehicle check out prompt More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom O'Donnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : D'mitri Rebimbas
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Apr 15, 2024 -

Audi Allentown responded

Hi Rob, thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

April 13, 2024

The Ciocca Audi service team was very accommodating for an urgent situation with last minute car loaner availability. More

by DANTOR1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, Dantor! We're always here to help if anything else comes up!

April 13, 2024

The dealership worked quickly to repair the curb rash on my wheels and the results were excellent. The price was also very reasonable. More

by TOM.HOFACKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

April 12, 2024

Everything was on time and well organized. This 15 word rule is annoying and pointless. More

by GPEREZCAMARGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Audi Allentown responded

Thank you for leaving a review, GPerez! We apologize if you feel our review process is too much.

April 10, 2024

Awesome service and communication with the Audi team. Completely satisfied with the service on my car More

by PIETRO223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2024 -

Audi Allentown responded

We appreciate you taking the time to write us a review, Pietro! Please let us know if we can do anything else to help!

April 10, 2024

I’m pretty tired of getting these every time I’m there. Service is always outstanding. More

by MARK.HOMIAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
You STILL haven’t added Tyler Pilz. I will not complete another one until he is added.
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Apr 10, 2024 -

Audi Allentown responded

Thank you for your kind review regarding our service department, Mark. We apologize if you feel our review process is too much. We will be sure to add Tyler!

April 10, 2024

Visiting Audi Allentown is always an unbelievable experience. The service is exceptional and the staff is always excellent to work wit. James Lauman is the absolute best. More

by SKEITH252003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2024 -

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

April 10, 2024

You are easy to work with and conveniently located for service. Thank you so much! More

by tb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Jeschonek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : D'mitri Rebimbas, Josh Allen
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Apr 11, 2024 -

Audi Allentown responded

We really appreciate the recommendation, tb! Thank you!

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