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Audi Arlington
Arlington, VA
391 Reviews
Welcome to Audi Arlington, proudly serving as one of the largest Audi dealerships in the Washington DC metro area. As a locally owned and operated establishment, we take immense pride in consistently achieving some of the highest customer satisfaction scores nationwide. Serving drivers from Bethesda, Tysons Corner, Rockville, and Chantilly, Audi Arlington is the premier choice for new Audi models. A single visit to Audi Arlington will illustrate why.
Our courteous, professional sales staff is always ready to assist you. They are well-versed in the Audi brand and its offerings, ensuring your experience is seamless and enjoyable. Explore our unique selection of new and certified pre-owned vehicles, providing an opportunity to test drive performance and luxury that may surpass your expectations.
Conveniently situated at 3200 Columbia Pike in Arlington, Virginia, Audi Arlington has been a trusted source for a decade. We offer an extensive range of new Audis and an impressive collection of previously owned models, all competitively priced and backed by unparalleled service. Our valued customers hail not only from Arlington but also nearby areas such as Alexandria, Mt. Vernon, Fort Belvoir, Falls Church, and more. If you're coming from Maryland, Rockville, Silver Spring, College Park, Laurel, Baltimore, and Bethesda, you're in good company. And for those in the Washington DC area, we're just a short drive or Metro ride away.
Discover the Audi Arlington difference - where exceptional service meets an extraordinary Audi experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 391 reviews
November 27, 2019
A.K. was my finance manager when I leased my new vehicle. He didn’t catch an error on the discrepancy of the mileage on two separate forms when I signed, so we had to meet to get it corrected. No problem. He didn’t catch an error on the discrepancy of the mileage on two separate forms when I signed, so we had to meet to get it corrected. No problem. Then he stated that he would process my permanent tags immediately due to the error, so I was okay with it even though he made a mistake (it happens). Fast forward 3 weeks and multiple emails and voice messages reaching out to him with ZERO responses back. My temporary tags are set to expire, so I decided to just go back to the dealership. Once I am there in person, he finally decides to start processing my tags. He also put the incorrect purchase date on my registration but later corrected it when I had pointed it out to him. When I asked him why he never returned my messages and why it took him until I got to the dealership to finally process my tags just before my temporary tags expired, his words to me were “This isn’t my job, here you go” and walked away. Never once did he apologize or show any condolences for the lack of customer service and for his mistakes. Just very condescending and the “I don’t care” attitude. Won’t be returning back to this dealership for another purchase or service again. More
by Nats2019
Employees Worked With
A.K. Sebih
November 24, 2019
Danilo was excellent Danilo was my sales advisor and he was terrific. I did a test drive (2019 A6) and then he helped me find the vehicle with the features I wanted. He Danilo was my sales advisor and he was terrific. I did a test drive (2019 A6) and then he helped me find the vehicle with the features I wanted. He found my vehicle at another dealership and had it brought here and got me a superior price. My only reservations at this point are with the service department and the lack of communication. I would have preferred a more proactive approach on their part instead of me having to repeatedly follow up. More
by wls0410
Employees Worked With
Danilo Carvalho
November 14, 2019
outstanding service I fell in love with the 2018 Audi Q5 7/19, but it was over my budget. Scott Minor salesmanship was unlike the stereo typical car salesman. He did no I fell in love with the 2018 Audi Q5 7/19, but it was over my budget. Scott Minor salesmanship was unlike the stereo typical car salesman. He did not play the normal games of bringing the manager in, in fact we negotiated majority of the transaction over the phone. I was able to purchase the vehicle of my dreams 10/19, to this day he still responds to my texts. He customer service goes above and beyond. If you're searching for a car, please see Scott Minor. More
by pprmiller
Employees Worked With
Scott Minor
October 30, 2019
Great experience with Owen Anderson. He thoroughly explained my options and explained the cars I was interested in. It was an extremely pleasant experience buying a Q5. explained my options and explained the cars I was interested in. It was an extremely pleasant experience buying a Q5. More
by Twt
Employees Worked With
Owen Anderson
October 23, 2019
Mohamed was excellent I just bought an Audi E-tron from this location last week. Mohamed was wonderful. I found him to be knowledgeable about the car. He was personable and I just bought an Audi E-tron from this location last week. Mohamed was wonderful. I found him to be knowledgeable about the car. He was personable and relatable and between him and Boyd, I was able to walk out of the dealership with the car I wanted at a price I felt comfortable with. BTW, the car is fantastic! More
by Etronlover
Employees Worked With
Mohamed and Boyd
October 19, 2019
Excellent customer service I received excellent customer service in purchasing my previously owned Audi at this dealership. I would highly recommend Owen Anderson Sr and the sa I received excellent customer service in purchasing my previously owned Audi at this dealership. I would highly recommend Owen Anderson Sr and the sales manager Boyd Whiten. More
by Excellent customer service
Employees Worked With
Boyd Whiten; Owen Anderson Sr
October 16, 2019
Avoid My car purchase experience was ruined by this dealership. They appear to make up their own reality as they go along. I just feel dirty by the whole My car purchase experience was ruined by this dealership. They appear to make up their own reality as they go along. I just feel dirty by the whole experience with them and worse, my new car has bad juju. More
by YMINDC
Employees Worked With
Alina Iturbe
October 08, 2019
In search of good deals? Contact Mohamed Ahmed. I was planning to buy a used 2018 Audi Q5. My sales specialist, Mohammed Ahmed helped me get a great car for a very good price. I was planning to buy a used 2018 Audi Q5. My sales specialist, Mohammed Ahmed helped me get a great car for a very good price. More
by Kranthi
Employees Worked With
Mohamed Ahmed
October 06, 2019
My third Audi My 10 year old Audi wagon needed some major repairs so decided to trade it in and buy a new Audi. My sales specialist, Mohamed Ahmed, did a great job My 10 year old Audi wagon needed some major repairs so decided to trade it in and buy a new Audi. My sales specialist, Mohamed Ahmed, did a great job of guiding me through the process of deciding which Audi car best suited my needs and found the perfect car for me. The negotiations were as quick and painless as possible. Mr. Ahmed even helped me remove items from my old car and transfer them to my new car. He also reminded me to take my easy pass which I had completely forgotten about! He was wonderful to work with. The finance specialist was also very helpful and easy to work with. More
by Pat S
Employees Worked With
Mohamed Ahmed, Jerry, my finance specialist, and Chris Bradford in Service Dept.
