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Audi Arlington - Service Center

Arlington, VA

3.9
177 Reviews
Call Service Center (703) 739-7460

177 Reviews of Audi Arlington - Service Center

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June 15, 2024

Got my Audi RS-5 serviced today at Audi Arlington. Chris Bradford, my usual service representative made all the arrangements for me to bring my car in, wait a short time to get the periodic work perfo More

by jjreid1245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bradford
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Jun 28, 2024 -

Audi Arlington responded

Thank you for sharing your positive experience at Audi Arlington! We're thrilled to hear that Chris Bradford provided top-notch service for your Audi RS-5. Your recommendation means a lot to us, and we appreciate your continued trust in Chris and our team.

May 31, 2024

My experience with Chris was great. He kept me informed and was throught the whole time honest. More

by SCGQ22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bradford
Report | Print
Jun 03, 2024 -

Audi Arlington responded

Thank you for sharing your positive experience with Chris! We're thrilled to hear that he kept you well-informed and maintained honesty throughout your service. We appreciate your feedback!

May 31, 2024

Mamadou Makalou checked me in and handled everything greatly from beginning to pickup. Thank you More

by jhood33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mamadou Makalou
Report | Print
Jun 03, 2024 -

Audi Arlington responded

Thank you for your kind words about Mamadou! We're delighted to hear he provided you with great service from start to finish.

May 03, 2024

Just took my car in for service and it was handled quickly. I've been a customer for a few years and will stay a customer. More

by Blmason58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bradford
Report | Print
May 07, 2024 -

Audi Arlington responded

Thank you for your continued loyalty and for sharing your positive experience! We're glad to hear that your service was handled quickly and look forward to serving you for many more years.

April 26, 2024

Everything was great service was excellent staff was friendly and knowledgeable car wash was amazing. More

by Dcubby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bradford
Report | Print
Apr 29, 2024 -

Audi Arlington responded

We're delighted to hear about your positive experience! Providing excellent service, friendly and knowledgeable staff, and a top-notch car wash is what we aim for. Thank you for your kind words!

April 19, 2024

Slow service, slightly inept staff with tremendously high turnover. Terrible representation of the Audi brand. More

by MACK24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jae Yang
Report | Print
Apr 19, 2024 -

Audi Arlington responded

We're sorry to hear about your experience. We'll address these concerns internally to improve. If you'd like to discuss further or if there's anything specific we can do, please reach out to us. Thank you for your feedback.

March 29, 2024

Knowledgeable and friendly staff. Try to get you in and out as quickly as possible More

by Aud!Owner659
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Jankowski
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Apr 04, 2024 -

Audi Arlington responded

We're glad to hear that you found our staff knowledgeable and friendly, and that we aim to provide quick service. If you have any further feedback or need assistance, feel free to reach out. Thank you for your feedback!

March 18, 2024

Chris B is great in the service department and really takes care of you and gets you on your way. More

by Jkenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bradford
Report | Print
Mar 18, 2024 -

Audi Arlington responded

Thank you for recognizing Chris's exceptional service! We're glad to hear he provided a positive experience and efficiently got you back on the road. Your feedback is appreciated.

March 01, 2024

Chris Bradford in the service department provided me with excellent customer service. I especially appreciated his positive attitude and responsiveness with giving me updates on the work being performed on More

by Goldman
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bradford, Service Dept., Jae Yang
Report | Print
Mar 06, 2024 -

Audi Arlington responded

Thank you for sharing your feedback about Chris and our service department! We're delighted to hear about your positive experience and how Chris's positive attitude and responsiveness made a difference. Providing excellent customer service and ensuring a smooth experience is our priority. We appreciate your business and look forward to serving you again in the future.

February 08, 2024

Excellent customer services and rapport on repairs cars are detailed which I look forward to More

by 1118mainstreet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Smith
Report | Print
Feb 14, 2024 -

Audi Arlington responded

Thank you for your kind review! We're thrilled to hear you appreciate our excellent customer service and detailed repair explanations. We're passionate about building positive relationships with our customers and ensuring they understand the work we do on their vehicles. We look forward to serving you again soon!

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