Audi Atlanta

Dealer Rating I would not recommend Ryan Russaw. The very first question he asks is about price and not features. Also, initial email contacts I would ask questions I would not recommend Ryan Russaw. The very first question he asks is about price and not features. Also, initial email contacts I would ask questions but never get a response. Only about the ridiculous car price. He's one of those "The best we can do" kind of seller. If anyone is experienced with negotiating, that's the first sign that you are dealing with a seller that has no personal care for your needs. Also, he'll send an email as if you have time to respond back and if something sells he'll just sit there and constantly remind you that he emailed you. Seriously, if a car sold it sold, move on and learn how to sell the next car. No need to sound like a broken record constantly reminding you sent an email. More

Purchasing a Q5 We came in to see DJ for a test drive of Q5. DJ was very patient and able to answer all of our questions. He showed us multiple models and worked with We came in to see DJ for a test drive of Q5. DJ was very patient and able to answer all of our questions. He showed us multiple models and worked with us on our budget and needs. It was a very pleasant experience with no pressure whatsoever. We had several more test drives with other brands scheduled, but after working with DJ, we decided to end our search and purchase Q5 right away. I would highly recommend you go see DJ Hickson should you ever be interested in an Audi. More

Efficient, follow-up was excellent, post sell satisfaction We worked with Robert Turner during the entire event, he was very knowledgeable, patient with answering our many questions, followed up in a timely ma We worked with Robert Turner during the entire event, he was very knowledgeable, patient with answering our many questions, followed up in a timely manner. I would highly recommend Robert to my friends More

Brought car in for warranty repairs . I had to call to see if my car was ready. Service forgot to notify me . Arrived in the afternoon ( I live 30 miles from the dealership I had to call to see if my car was ready. Service forgot to notify me . Arrived in the afternoon ( I live 30 miles from the dealership ) and car was not ready. The seam on the drivers seat should have been sewn closed but it looked worse than when I dropped it off . Had drive back two days later to pick up car. More

Making Car Buying a Breeze!! Buying a car is never easy, except if you are working with Lee and Jorge at Jim Ellis Audi Atlanta. They made the purchase of my new car a pleasure a Buying a car is never easy, except if you are working with Lee and Jorge at Jim Ellis Audi Atlanta. They made the purchase of my new car a pleasure and worked to make sure I got the best deal possible. I won't buy a car anywhere else! More

Over all very good, 2 issues. The coolant hose on my 2016 A6 broke, spraying coolant all over the engine. Had to have it towed to you, and at same time got my 25K service done. The The coolant hose on my 2016 A6 broke, spraying coolant all over the engine. Had to have it towed to you, and at same time got my 25K service done. The towing, repair work, turnaround, communication with Christian Calderon (service agent) were all great. However, the people who repaired the hose, refilled the coolant, etc. KNEW that coolant sprayed everywhere, it was obvious to see and smelled like it. Yet, they didn't steam clean the engine, so whenever I turn off the car now it still smells like hot coolant or like the car is overheating. Also, I had a tire replaced. rather than putting one of the silver, nice metal valve stem stoppers on like was on my other 3 tores, they stuck on a plain, black rubber one. Its not as nice and now doesn't match my other 3 tires. More

Professional service at world class dealership Audi ATLANTA is the only choice you should make for purchasing and service for your Audi. The service staff is courteous, professional and knowledgea Audi ATLANTA is the only choice you should make for purchasing and service for your Audi. The service staff is courteous, professional and knowledgeable. My encounters with the sales, financial and service staff have been more than I could have wished for but don’t take my word. Go experience them for yourself. More

Great help and advice All team members were attentive and responsive. They did what they promised and work was done quickly with exceptional quality. Very satisfied with All team members were attentive and responsive. They did what they promised and work was done quickly with exceptional quality. Very satisfied with the overall experience More

Poor Service After I dropped off my car and the rep called to say it was ready the next day, I called in the morning to get my car. No one answered the phone. Th After I dropped off my car and the rep called to say it was ready the next day, I called in the morning to get my car. No one answered the phone. The time was between 8:15-8:30 am during the week. The rep who was handling my car (David) told me he would be in by 7:30 but when he didn't answer, I called the main service number for Audi service at this location and someone did answer and put me on hold. After more than 5 minutes on hold, I hung up. I had a meeting and had to get my car and I was late! More

Great Experience Friendly and welcoming atmosphere. Service advisor was extremely helpful and informative. He kept me abreast of their progress throughout. Repair w Friendly and welcoming atmosphere. Service advisor was extremely helpful and informative. He kept me abreast of their progress throughout. Repair was quick. Great overall experience! More