Audi Beaverton - Service Center

Great service. On time return of the car. Everything looked great. Paying on line easy. Car returned cleaned. Glad to continue to use Sunset Audi looked great. Paying on line easy. Car returned cleaned. Glad to continue to use Sunset Audi More

easy pickup & dropoff, timely service and recall repairs, great communication from Corey, regular text updates, easy to access service summary. would recommend and will use again. great communication from Corey, regular text updates, easy to access service summary. would recommend and will use again. More

So appreciative of the work and service you provided. Scheduling was easy. They picked up my car and left a loaner. They communicated about the work they were doing. They charged what we agreed upon. Scheduling was easy. They picked up my car and left a loaner. They communicated about the work they were doing. They charged what we agreed upon. Thanks so much! More

I was really disappointed with the service this time and am not sure I will go back to you in the future. The first issue that happened I would normally overlook. Because of the time it was taking to ge am not sure I will go back to you in the future. The first issue that happened I would normally overlook. Because of the time it was taking to get my warranty work certified you kept my Q7 longer than we originally thought it was going to take which is totally reasonable. I asked for a loaner car and was told someone would get back to me and they never did. As a working parents it's difficult being down a car and waiting for you to get back to me made our scheduling even more difficult. Why couldn't you call me back with an update when you said you would? My main concern is that when my Q7 was dropped back off to me there were multiple parts sitting in the back seat that hadn't been reinstalled after they had been removed. So not only was the work not completed but my vehicle obviously wasn't sanitized after service members had been inside the car. This concerns me greatly during a pandemic. The car was picked up again and the parts were reinstalled but again there was little to no evidence of cleaning of the car that you usually provide, still not sure it was even sanitized. The only reason I bring my Q7 to you is because the quality of service that you usually provide but this time it was garbage. For real... There were parts left off and sitting in my backseat and you marked the work as completed and returned the car to me. how can I trust any of your work? Did you install the new brake parts correctly or did you leave parts off that too? I reached out to Callum with my concerns and have yet to hear back from him. More

Such an easy process to get the Audi serviced. Top notch customer service, car got picked up, serviced, washed and returned all in the same day. customer service, car got picked up, serviced, washed and returned all in the same day. More

Rachel was very helpful and professional. Easy to make the appointment. Good location to wait and get work done while car gets serviced. Thank you! the appointment. Good location to wait and get work done while car gets serviced. Thank you! More

I always have a very positive experience at Audi Beaverton. Service representatives are are very cordial and go out of their way to meet my needs, be it scheduling, providing transportation, or advi Beaverton. Service representatives are are very cordial and go out of their way to meet my needs, be it scheduling, providing transportation, or advising me with regard to service needed for my Audi. More

Great customer service with great service to my vehicle. You will be doing all the service on my vehicle as long as I own it. You will be doing all the service on my vehicle as long as I own it. More

Calen was most helpful and professional arranging my service appointment. In these COVID-19 days I greatly appreciated the pick up and drop off service. service appointment. In these COVID-19 days I greatly appreciated the pick up and drop off service. More

Ivan, my Service Technician, does a wonderful job. He is knowledgeable, courteous and responsive. The shop is great; friendly and clean. Great work all around! knowledgeable, courteous and responsive. The shop is great; friendly and clean. Great work all around! More