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Audi Beaverton - Service Center

Beaverton, OR

4.7
1,336 Reviews

1,336 Reviews of Audi Beaverton - Service Center

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July 21, 2022

On time service appointments… very professional! Greeted immediately and given name of Audi Service attendant. Very clean environment with outstanding hospitality and service! More

by brent.barr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Brzezinski
Jul 21, 2022 -

Audi Beaverton responded

Thank you for trusting us with your vehicle! We always appreciate the opportunity to give you a high quality service experience from start to finish. We are here for you if you have any additional questions!

July 21, 2022

Great service, knowledgeable people with perfect attention to detail. I just moved to the area and will make Beaverton Audi my place for service and sales. More

by dougsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Brzezinski
Jul 21, 2022 -

Audi Beaverton responded

Thank you for trusting us with your vehicle! We hope that we have the opportunity to continue serving you and your Audi for years to come. Please reach out if you need us again in the future!

July 21, 2022

I have been going to Audi Beaverton since 2019 and before COVID the service was great. Unfortunately, for the past year service has declined. From service time (minimum two days for oil change) to poor commu More

by RonnieBrit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Martiza
Jul 29, 2022 -

Audi Beaverton responded

Hello Ronnie, We would like to offer our sincere apologies for your service experience with our facility. We strive to deliver excellent service to each of our clients but acknowledge that we have some internal growth to work on to better serve you in the future. We understand that these extended wait times to complete service currently is not ideal for our clients, and have recently worked to expand our team in hopes to relieve some of these persistent issues. However, there is no excuse for poor communication, and we apologize for the hassle that caused. Our team would love to keep your business here, and we can make it so Maritza is your go-to advisor for any Audi needs. Please reach out to me so that I can formally extend our apologies about this experience and to make sure we link you back up with Maritza moving forward. Thank you, Ivan Chavez Audi Service Manager 503.718.6103

July 17, 2022

Excellent service with every interaction at Audi Beaverton. Direct, courteous service and care, with clear communication and logistical solutions as needed. More

by a.Rob.johnston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Brzezinski
Jul 19, 2022 -

Audi Beaverton responded

Thank you for trusting us with your Audi! Our team takes pride in ensuring a high quality service experience with us from start to finish. We are here for you if you need anything else in the future!

July 16, 2022

Great individual service. I like that they assign a service representative to your service account. Thorough, timely, and helpful, consistent communication! More

by Satisfied Customer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Lopez
Jul 19, 2022 -

Audi Beaverton responded

We are more than happy to provide you with each and convenience when you are scheduling your Audi Service appointments. It is our goal to ensure that you are getting the most out of your Audi ownership experience. Don't hesitate to reach out to us if you need anything!

July 15, 2022

During this time of service and product delays, we were so pleased to have several major issues resolved in less than 24 hours. As always, prompt and friendly service and I loved how they cleaned the insid More

by Alexfive
Recommend Dealer
Yes
Employees Worked With
Dustin Close
Jul 19, 2022 -

Audi Beaverton responded

Thank you for coming to Audi Beaverton to care for your vehicle! We truly hope to provide a quality service experience for you and your Audi with each visit. Please let us know how else we can best serve you in the future!

July 13, 2022

Asmaa was very helpful and professional. She was able to answer all my questions and concerns regarding my car. More

by Eruz375
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asmaa Hallou
Jul 14, 2022 -

Audi Beaverton responded

Thank you for coming to Audi Beaverton to care for your vehicle! Please let us know how else we can help out in the future!

July 13, 2022

Bad experience recently! Sent my 2019 Q5 in for an unusual engine oil usage check along with a recent call back on May 17th. Took it back on May 28th, and the reason for exce More

by Simon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't want to say.
Jul 19, 2022 -

Audi Beaverton responded

Simon, Thank you so much for sharing your feedback with our management team about your recent service experience. Due to unforeseen circumstances of parts and staff shortages while managing such high demand, we did have a longer than anticipated wait time for your repairs. As we discussed, this was an unrelated failure, but we are glad that we were able to get this resolved for you in a timely fashion. We understand that we did not deliver the quality service that you deserve this time, and for that we are truly sorry. We hope that we have the opportunity to make it up to on your future visits, the way it is meant to be. Please let us know if there is anything else that we can do for you in the mean time. Ivan Chavez Audi Service Manager

July 07, 2022

Shelby Ham went out of her way to ensure my visit was awesome. She has great customer service skills and followed up to ensure everything was good after the service visit. More

by Michele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Ham
Jul 08, 2022 -

Audi Beaverton responded

Thank you for choosing Audi Service Portland to care for your vehicle! It is our priority to ensure that you and your vehicle are properly cared for when you visit us. Don't hesitate to reach out if you need anything in the future!

July 07, 2022

Always quick and easy to get an appointment and my car serviced in a timely manner. More

by Dereck Ponce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Close
Jul 08, 2022 -

Audi Beaverton responded

Thank you for coming to Audi Beaverton! We do our best to get you and your vehicle in and out as efficiently as possible, while maintaining a high level of quality. Let us know how else we can help you out!

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