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Audi Beaverton - Service Center

Beaverton, OR

4.4
1,338 Reviews

1,338 Reviews of Audi Beaverton - Service Center

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January 02, 2020

Excellent service From the moment I made a call to Audi for an airbag recall, I was treated with amazing service. The Audi team (Dustin & Brian) are so professional. T More

by mflaherty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Foley, Dustin Close, Brian Bement
January 02, 2020

Brian was/is always there to help me with a smile. My Q3 had a small issue on a Friday, late PM and Brian arranged a loaner for me and my car was fixed by Monday morning. Great and sincere service. Kris G More

by gingerwasabi
Recommend Dealer
Yes
Employees Worked With
Brian Bement
January 01, 2020

Service The dealership is always clean, offers snacks and refreshments while you are waiting and has friendly staff. The staff is also very prompt with check- More

by Audi review
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aimee Konkolewski
December 30, 2019

Great Service Experience! I always enjoy bringing my Audi in for service. It's a nice way to spend a couple of hours getting work done in a very pleasant atmosphere while my Au More

by JD
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aimee Konkolewski, Travis Sutton
December 25, 2019

Friendly service, great communication, and they had a lovely loaner ready for me when I arrived. Ivan made sure everything was communicated and that I had all my questions answered. More

by Angedeneige
Recommend Dealer
Yes
Employees Worked With
Ivan
December 21, 2019

Excellent service Brian was great through the whole Excellent service Brian was great through the whole service. Would definitely recommend Audi Beaverton service to anyone. Servicing your car is More

by Oregonfootdoctor
Recommend Dealer
Yes
Employees Worked With
Brian Bement
December 21, 2019

Brian and the team did a great job again with clear communication throughout the service process as well as overall great customer service. Nice job Brian and Beaverton Audi. More

by chris
Recommend Dealer
Yes
Employees Worked With
Fred Bowman, Brian Bement
December 21, 2019

Company policy puts dealership first. Treated poorly. Sold me a factory replacement stereo for my Q5 and now refuse to provide the anti theft procedure to make it function in my car. The More

by adkins6586
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2019 -

Audi Beaverton responded

I'm sorry to hear you felt you were treated poorly. While we did sell you the stereo, we have a policy of not working on any vehicles which have salvage titles. Since you only purchased the stereo from us and not the installation, and since we didn't have the vehicle to know it was a salvage title, we had no way of knowing what it was being installed in. Unfortunately since the stereo was installed by someone else, we had no way of knowing your vehicle had a salvage title. Our company policy is to not work on salvage title vehicles. We understand how dangerous a totaled vehicle can be to the public. We chose not to work on these cars to hopefully to keep them off the road. While we can understand why this may make the owners of the vehicles upset, we will continue do our part to protect the public from these potentially dangerous vehicles.

December 20, 2019

Service review Larry was very attentive, polite, and thorough. He took care of me quite effectively and even went so far as to have my car washed after a routine rec More

by Kenmaheu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Laing
December 19, 2019

Audi Service Joe went above and beyond with his explanation of service needed, help with my loaner car and communication all along the way. Thank you for making th More

by michellehealy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Selander
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