Audi Beaverton - Service Center

Amazing customer service Did my 35k mike service check up and the service was great. I was in and out within 10 minutes to drop my car off. They had my loaner car all ready to Did my 35k mike service check up and the service was great. I was in and out within 10 minutes to drop my car off. They had my loaner car all ready to go. When I went back the next day to pick it up it was a similar time to get in and out. I requested they look at a few additional items on top of my mileage checkup and they fixed those issues at no charge. Great service. Highly recommend their service. More

Service Excellence Received notice of airbag recall but I had already had them replaced previously. When I called the dealership they informed me that there was a second Received notice of airbag recall but I had already had them replaced previously. When I called the dealership they informed me that there was a second recall notice. They got me in for service the next day and arranged for Uber transportation to and from work. They also squeezed in a last minute oil change for me. I’ve dealt with several dealerships over the years for several brands of cars and Beaverton Audi ranks among the very best in my opinion. More

These guys rock! On time, decent price, friendly staff. Only a simple oil change. But they checked the fluids, and changed cabin filter. The promised 90 minutes, and it was just that. Really nice waiting ro Only a simple oil change. But they checked the fluids, and changed cabin filter. The promised 90 minutes, and it was just that. Really nice waiting room with TV and wi-fi. Comfortable chairs too. Friendly staff and pleasant environment as well. More

Excellent service experience After a rocky start on the initial purchase of my Q7, Audi Beaverton made up for it in making my first service a positive experience. The courtesy ve After a rocky start on the initial purchase of my Q7, Audi Beaverton made up for it in making my first service a positive experience. The courtesy vehicle was a definite plus! More

Oil change Went in for an oil change, certainly not rocket science but great, prompt courteous service, at a fair price, i will be back. -Thanks JOE! Went in for an oil change, certainly not rocket science but great, prompt courteous service, at a fair price, i will be back. -Thanks JOE! More

Great service both customer & auto They listen, review, perform all needed & requested services and are polite & courteous. The entire service experience is always great and I am very a They listen, review, perform all needed & requested services and are polite & courteous. The entire service experience is always great and I am very appreciative of that. More

Engine Warning Light Been coming to Sunset for years, always great service. Loaner car was ready to go when I arrived, I was in and out in just a couple of mins, I was k Been coming to Sunset for years, always great service. Loaner car was ready to go when I arrived, I was in and out in just a couple of mins, I was kept informed, the car was repaired the following day and when I returned the Loaner I was in and out in about a min. This is what every Dealership should be but usually isn't; Professional, Prepared, Speedy and Friendly. I spent more time talking about Home Improvements with my Service Advisor than repairs because he knew why I was there and was prepared. Many Thanks Brian and Nicole! More

85000 mile check up for Audi Q5 There is nothing new to report concerning my experience with Sunset Audi! It is always a stellar experience at the Eastside location....8 years of pe There is nothing new to report concerning my experience with Sunset Audi! It is always a stellar experience at the Eastside location....8 years of perfect service!!! Everyone is so friendly and helpful, I feel so much confidence in how my car is being serviced. More

Professional service and exceptional customer experience I came in with a tight schedule to have my requested service work done quickly. I scheduled the appointed the day before and the service department w I came in with a tight schedule to have my requested service work done quickly. I scheduled the appointed the day before and the service department was exceptionally responsive as I needed some semi-private space to get work done and to dial into a meeting. There wasn't quite enough time to get a ride to my office and unfortunately due to the short notice, there weren't any loaner vehicles available. Fortunately, the service technicians completed the work on my brakes and my alignment in less time than I was quoted. During the service I was able to avail myself of the offered coffee and light snacks while I completed some work of my own in their quiet showroom. I even was allowed to step into a vacant conference room to make a sensitive phone call. At the conclusion, my vehicle was clean and in much better condition than when I first arrived. I was able to continue the remainder of my day smoothly as a result of their fast, efficient service. I have just one suggestion for an area of improvement. While there, I forgot to mention that my car needed the recall airbag replacement service. This was not asked of me during my visit or my phone calls to setup the appointment. I'm assuming that the recall is fairly recent as I received the notification from Audi via mail about 2 months prior. I will have to schedule another appointment to have this recall addressed. Other than that - my experience was excellent. Thank you More

quick and easy service just needed to have a tire replaced. was able to get in the next morning and was in and out within 90 minutes as promised. Each visit to Audi servic just needed to have a tire replaced. was able to get in the next morning and was in and out within 90 minutes as promised. Each visit to Audi service has been a pleasant experience. More