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Audi Beaverton - Service Center

Beaverton, OR

4.3
1,338 Reviews

1,338 Reviews of Audi Beaverton - Service Center

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January 24, 2018

Prompt, Courteous Service This is my second visit to Audi Beaverton's Portland facility for service and each time, I have experienced courteous, knowledgeable assistance from t More

by Ed Tenny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Stoica
January 22, 2018

Excellent Service The staff at Sunset go above and beyond for their customers. Brian was friendly, courteous and made sure all my needs were met. The service was quick, More

by Geoff M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bement
January 22, 2018

Price gouging We brought our 2012 Audi Q5 in for a couple recall services this Monday. We had been going down to Wilsonville Audi but decided to give your service More

by Ormhardy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nicole Jarneski, Brittany Myers
Jan 24, 2018 -

Audi Beaverton responded

Mr. Hardy, My apologies for your recent service visit, I can understand your frustration as a do it myself kind of person as well. We do not operate with a minimum charge, all our charges are based off of a flat rate time (labor rate x time) dictated by the manufacture. Yes some repair or service are easier than others but what the flat rate system does for our clients is allow them to pay for the time the manufacture suggest not the actual time it takes to perform the task. For example if there was an issue getting the tail light out and it took 2 hours, you would only pay the labor charge quoted and not any additional time on top of that. I know that at times it can feel expensive but I can assure you we are very price conscious and truly care about you as a client. Peter

January 17, 2018

Thorough Service I brought my car in for a routine oil change and tire rotation. The technicians found a few issues and Larry was very clear about what needed to be f More

by CLC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Laing
January 17, 2018

Excellent service Thanks for getting my TT in for the 85K service and everything was great with minimum about of time spent waiting. Thanks for the extra notice on the More

by Bradley Clunes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Stoica
January 17, 2018

Great service and staff Amy Stoica was a great help. I will make the three hour drive from Westport, Washington just because of the great service your firm provides. Respectf More

by bob123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Stoica
January 15, 2018

Great experience Sunset Audi. as always, was very accommodating. They always seem able to work me in around my schedule needs. Sarah is knowledgeable and very service More

by vancouver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Sloan
January 08, 2018

Service on my Q5 Again Audi Beaverton was very helpful getting my car up and running and having the service done in a timely matter. They worked with me in order I co More

by Kylia Hammon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bement
January 05, 2018

Amazing service I originally brought in my 86 to have a vibration in the steering wheel checked out. I got a loaner car and after a couple hours I received a phone ca More

by Audifan17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Laing
January 04, 2018

Didn’t have oil filter but provided excellent work around I took my 2018 S4 in for 10k service. Didn’t have oil filter for new engine provided me with a loaner to return home (70m). Got filter from Sacrament More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Close
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