1,338 Reviews of Audi Beaverton - Service Center
Prompt, Courteous Service This is my second visit to Audi Beaverton's Portland facility for service and each time, I have experienced courteous, knowledgeable assistance from t This is my second visit to Audi Beaverton's Portland facility for service and each time, I have experienced courteous, knowledgeable assistance from the Ms. Stoica. Taking care of my routine service needs has been easy and pleasant. Communications have been timely and accurate. I'm very pleased with my Audi Beaverton service experience. More
Excellent Service The staff at Sunset go above and beyond for their customers. Brian was friendly, courteous and made sure all my needs were met. The service was quick, The staff at Sunset go above and beyond for their customers. Brian was friendly, courteous and made sure all my needs were met. The service was quick, thorough and had me leaving with a smile on my face. More
Price gouging We brought our 2012 Audi Q5 in for a couple recall services this Monday. We had been going down to Wilsonville Audi but decided to give your service We brought our 2012 Audi Q5 in for a couple recall services this Monday. We had been going down to Wilsonville Audi but decided to give your service department a try since it’s closer. Before our appointment, a dash displayed rear light trouble indicator had come on. I added that to our service request since we were coming in anyway and I figured it’d save me the time to go get the bulb and replace myself. Imagine my surprise when my wife brings the vehicle home and I find my charge for literally 5 minutes work is $75.86 in labor. The charge for the bulb itself, $2.74, just fine. I might own “luxury” vehicles (also have a Porsche which has been in to your affiliated dealership) but that doesn’t mean I am accepting of what amounts to a total and complete rip off. If my labor charge had been half what it was, still too much for the time involved, I probably wouldn’t have batted an eye (just rolled them). I understand you may come back with that you have a minimum service charge. Well if that’s the case, fine. I’m sure that minimum was covered, and billed for, in my recall labor. I am extremely disappointed and you just lost any of my future business for service work. It’s too bad as my wife reported that everything else about your process was exceptional. More
Thorough Service I brought my car in for a routine oil change and tire rotation. The technicians found a few issues and Larry was very clear about what needed to be f I brought my car in for a routine oil change and tire rotation. The technicians found a few issues and Larry was very clear about what needed to be finished immediately, and what could wait. More
Excellent service Thanks for getting my TT in for the 85K service and everything was great with minimum about of time spent waiting. Thanks for the extra notice on the Thanks for getting my TT in for the 85K service and everything was great with minimum about of time spent waiting. Thanks for the extra notice on the tires and brakes that need replaced too. Sincerely, Dr. Brad More
Great service and staff Amy Stoica was a great help. I will make the three hour drive from Westport, Washington just because of the great service your firm provides. Respectf Amy Stoica was a great help. I will make the three hour drive from Westport, Washington just because of the great service your firm provides. Respectfully Robert Summers More
Great experience Sunset Audi. as always, was very accommodating. They always seem able to work me in around my schedule needs. Sarah is knowledgeable and very service Sunset Audi. as always, was very accommodating. They always seem able to work me in around my schedule needs. Sarah is knowledgeable and very service oriented. Thank you. More
Service on my Q5 Again Audi Beaverton was very helpful getting my car up and running and having the service done in a timely matter. They worked with me in order I co Again Audi Beaverton was very helpful getting my car up and running and having the service done in a timely matter. They worked with me in order I could continue working and getting where I needed to go while they had my car. They communicated with me on what needed to be done. More
Amazing service I originally brought in my 86 to have a vibration in the steering wheel checked out. I got a loaner car and after a couple hours I received a phone ca I originally brought in my 86 to have a vibration in the steering wheel checked out. I got a loaner car and after a couple hours I received a phone call from the service technician. He said I needed new brakes and while they were under there they discovered a water cooler leak. They replace the brakes and fix the water cooler under warranty. When I got to the shop my car was washed and running perfectly. The service was amazing!!! More
Didn’t have oil filter but provided excellent work around I took my 2018 S4 in for 10k service. Didn’t have oil filter for new engine provided me with a loaner to return home (70m). Got filter from Sacrament I took my 2018 S4 in for 10k service. Didn’t have oil filter for new engine provided me with a loaner to return home (70m). Got filter from Sacramento, CA. Completed service and warrantee work, then returned car to my residence by 4pm the next day. Job well done. More