Audi Beverly Hills - A Fletcher Jones Company

Knowledgeable , helpful salesperson (Ryan Bradley), Long drive (200 miles) to dealership. Worthwhile visit. Car was as advertised and the sales people were very helpful. My third Audi, and there will Long drive (200 miles) to dealership. Worthwhile visit. Car was as advertised and the sales people were very helpful. My third Audi, and there will probably be more. More

First class, professional! In an age when corporations are cutting back and hiring less competent people, it's great to see, some companies are still top notch and insist on f In an age when corporations are cutting back and hiring less competent people, it's great to see, some companies are still top notch and insist on first class service. More

Ken K customer service Ken Kritzer is a gem - he is beyond helpful gracious and generous and truly understands customer service- made what was a difficult week for me so muc Ken Kritzer is a gem - he is beyond helpful gracious and generous and truly understands customer service- made what was a difficult week for me so much easier Thank you ! More

The A6 15 K inspection and service was nominal Our Service Adviser Chris Woodson is exemplary. Efficient and knowledgeable about autos in general and my Audi A6 in particular. The dealership wa Our Service Adviser Chris Woodson is exemplary. Efficient and knowledgeable about autos in general and my Audi A6 in particular. The dealership was impeccably clean and ran like a well oiled machine. I appreciate the loaner which was made available to me, and allowed the mobility I needed during the period the service was performed. That said the biggest challenge Beverly Hills Audi has seems to be its own success. Chris did everything he could to expedite the service time. For my part I checked what a 15K Service entailed, and concluded that the greatest part of the service period was "Waiting" between service functions. I brought the car 15 Mins. early (9:45AM) for the 10 AM Appt., it wasn't ready until about 3PM. Now, on the surface that doesn't sound bad. However, as we Angelenos well know at 3 O'Clock our rush hours is already alive and well underway. So for me, a Los Feliz resident, it means the trip which took about 45 minutes to B.H. took an hour forty five minutes home! Not good. More

Great service Great easy oil change. Great customer service. Free maintenance. Overall great experience. Staff was friendly and kept me updated through the the proc Great easy oil change. Great customer service. Free maintenance. Overall great experience. Staff was friendly and kept me updated through the the processs. More

Good experience Shafiq worked with us to find the exact car we wanted. He was very friendly and personable. Shafiq worked with us to find the exact car we wanted. He was very friendly and personable. More

Service Great service! Chris was so nice and helpful. Kept me up to date on how things were going. Everything was so easy and fast! Great job Great service! Chris was so nice and helpful. Kept me up to date on how things were going. Everything was so easy and fast! Great job More

Service Quick and efficient service center. I have nothing else to write and the fact that this review must be twenty five words is extremely annoying! Quick and efficient service center. I have nothing else to write and the fact that this review must be twenty five words is extremely annoying! More

First Class It was an absolute pleasure from start to finish. Timely service. Everything explained and detailed by Chris. Helped me with a loaner and cleaned b It was an absolute pleasure from start to finish. Timely service. Everything explained and detailed by Chris. Helped me with a loaner and cleaned by car while it was being serviced. Makes me happy I bought an audi. Servicing can be a pain in the xxx and this was a pleasure. Having driven a Bmw in the past, this service experience was superior in every way. More

Harry was excellent Friendly greet everytime I stop in. Harry suggested I take care of some preventative maintenance while getting my car washed. It was a recall I had to Friendly greet everytime I stop in. Harry suggested I take care of some preventative maintenance while getting my car washed. It was a recall I had to get done no matter what and he incorporated it in with my wash not even costing more time. More