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Audi Beverly Hills - A Fletcher Jones Company

Beverly Hills, CA

4.4
1,532 Reviews
Welcome to Audi Beverly Hills, the #1 Audi Dealership in the Nation for 7 consecutive years.!* Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Beverly Hills, California! Come experience “The Fletcher Jones Difference” today! *Number One Claim based on Audi USA New Sales Results 12/31/21.
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8850 Wilshire Blvd

Beverly Hills, CA

90211

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Showing 1,532 reviews

June 01, 2016

Quick, Simple, Straight Forward Working with Jennifer and Taylor was low pressure and transparent. I told them what my needs were and once the parameters were clear they did their b More

by Andrew Plotkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Bradford, Negin Ranjbar, Jennifer Belander
Jun 10, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Andrew, Thank you for taking the time to submit your feedback. I'm so pleased to hear that Jennifer and Taylor took excellent care of you during your visit. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

May 27, 2016

great service Harry is very friendly and professional!whenever you have problem about your car he will take care of that and give the most useful suggestions to you More

by Lewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cha
Jun 10, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Lewis, Thank you for taking the time to share your feedback. I'm very pleased to hear that Harry took excellent care of you during your service visit. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

May 26, 2016

Awesome! Harry Cha was really pleasant. He helped me get the service I needed and made my visit to Audi Beverly Hills efficient and reliable. He didn't make me More

by imontitanya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cha
May 26, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for sharing your feedback. I'm so pleased to hear that Harry took excellent care of you during your visit. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

May 25, 2016

Customer service far exceeding the expectstions No wait. Immediate service and response. Timely repair. No overcharging. Clear explanation. Kind and professional client service. Truly exemplary and More

by Magda
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
May 26, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for sharing your review. I'm so pleased to hear that you had a great experience working with our service team. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

May 23, 2016

Farhad Excelled Farhad was exceptional at explaining to me what I was signing up for while Sharon eloquently got me through the paperwork process. I confidently lease More

by Q5FeelinAlive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Amazon, Farhad Douroudian
May 25, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for sharing your feedback and congratulations on your beautiful new Audi Q5! I'm so pleased to hear that Farhad and Sharon worked together to make your experience memorable! If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

May 22, 2016

Excellent experience It was simple, easy and quick. Can't ask for more. Dropped off the car and was on my way to get a loaner. Carlos stayed in touch with me all day wit More

by phylliskk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
May 25, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for taking the time to share your feedback! I'm so pleased to hear that Carlos took excellent care of you during your visit and that he kept you updated on the progress of your vehicle! If any questions arise or if we can be of any future assistance, please don't hesitate to contact us. Heather Lewis, Client Care Manager

May 21, 2016

Very speedy I dropped my car off and was in my loaner and at work within 30 minutes. Chris communicated well with me and my pick up was equally well coordinated More

by ACReese
Recommend Dealer
Yes
Employees Worked With
Chris Woodson
May 25, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for sharing your feedback. I'm so pleased to hear that Chris took excellent care of you during your service visit. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

May 18, 2016

Great We walked in. Jae greeted us. I told him what I want and my budget. He made it happen. Quick and easy. I appreciated it. More

by My Audi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Choi
May 19, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for taking the time to share your feedback. I'm very happy to hear that Jae took excellent care of you during your visit. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

May 18, 2016

Mirror fix We came in to fix our sideview mirror and didn't realize it had been hit. Chris helped me with the greatest of ease, and we had no problem with the sh More

by LindaMcDonough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Woodson
May 19, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Linda, Thank you for taking the time to share your experience! I'm so pleased to hear that Chris took excellent care of you during your service visit! If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

May 18, 2016

To Sam Yadegari I want to thank Sam Yadegari because after I relized that my new q5 has just navi Without any back up camera, he promised me to help me to find an aft More

by Fanizadeh65
Recommend Dealer
No
Employees Worked With
Sam Yadegari
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