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Audi Beverly Hills - A Fletcher Jones Company

Beverly Hills, CA

4.4
1,532 Reviews
Welcome to Audi Beverly Hills, the #1 Audi Dealership in the Nation for 7 consecutive years.!* Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Beverly Hills, California! Come experience “The Fletcher Jones Difference” today! *Number One Claim based on Audi USA New Sales Results 12/31/21.
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8850 Wilshire Blvd

Beverly Hills, CA

90211

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Showing 1,532 reviews

May 10, 2016

Got in quickly, with great service and very little wait time This is a great dealership that really cares about its customers. The waiting area is clean and comfortable, with coffee, water and snacks. There is More

by dlongarzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
May 16, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for taking the time to share your feedback! I'm so pleased to hear that you enjoyed your visit. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

May 09, 2016

Knowledgeable and courteous The process of learning about options available to us, choosing a car and completing the sale was efficient and as stress-free as possible. We felt v More

by SteveLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Werges
May 12, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Steve, Thank you for taking a moment to rate and review your visit. I'm so pleased to hear that your experience was pleasant and stress-free! If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

May 09, 2016

5000mile service I love this dealership and all the employees. It's always nice to come back. This is my second car from here and I truly appreciate the entire experie More

by ziba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gilevski
May 12, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for sharing your feedback reflecting your recent service visit! I'm so pleased to hear that you had an excellent experience working with Jason. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

May 06, 2016

Great Carlos got me in, loaner car, car ready on time. All in perfect condition. Took care of replacing the tire and warranty work without a hitch More

by Errol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
May 12, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for taking the time to share your feedback! I'm so pleased to hear that Carlos took excellent care of you during your service visit. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

May 04, 2016

Extremely well taken care of. Carlos was incredibly gracious and took care of everything I needed even providing loaner car since I needed to work before my care was ready. More

by ladycool456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
May 04, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for sharing your feedback! I'm so pleased to hear that Carlos took excellent care of you during your service visit. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

May 02, 2016

Very Impressed with the level of service My car was leaking gas from the engine, from the moment that I was towed in, my service advisor took care of me arraigned a rental and kept me informe More

by jcohen5205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
May 04, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for taking the time to share your feedback on your experience working with Ken in our service dept. I'm so pleased to hear that he took excellent care of you and kept you well informed throughout the process. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

May 01, 2016

Service excellence on every visit It's been 2 years since I have been getting my car serviced at Audi of BH. It's great to know that they are there for you and care about every aspect More

by Scott1004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Woodson
May 04, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Scott, Thank you for sharing your feedback! I'm so pleased to hear that Chris has taken excellent care of you and I'm glad that you have had great experiences with our dealership. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

April 30, 2016

Quick stop service help with key Key fob wasn't working properly. I was seen to quickly and efficiently. My service rep was great and saw to it that I didn't have a long wait. More

by Dylan0904
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Woodson
May 04, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Dylan, Thank you for taking the time to share your feedback! I'm so pleased to hear that Chris took excellent care of you during your visit. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

April 30, 2016

Top notch I love Farhad and Beverly Hills Audi is the best place for a smooth experience. JC. made sure the purchase was seamless and i will refer new business More

by bawatson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farhad Douroudian
May 04, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for taking the time to share your feedback. I'm so pleased to hear that Farhad and JC worked together to make your experience memorable! If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

April 28, 2016

Superior from beginning to end. Professional, cordial, efficient, consistently a positive experience. I recommend Ken Kritzer without reservation. He is attentive, focused, well pre More

by Jbshonto
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
May 04, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for sharing your feedback! I'm happy to hear that Ken took excellent care of you during your recent service visit. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

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