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Audi Beverly Hills - A Fletcher Jones Company
Beverly Hills, CA
1,532 Reviews
Welcome to Audi Beverly Hills, the #1 Audi Dealership in the Nation for 7 consecutive years.!*
Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Beverly Hills, California! Come experience “The Fletcher Jones Difference” today!
*Number One Claim based on Audi USA New Sales Results 12/31/21.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,532 reviews
April 01, 2016
I was given exceptional service. I love Audi Beverly Hills and have been a long time customer. I love my new 2016 Wagon. I know I will be taken care of as long as I have this car. I love Audi Beverly Hills and have been a long time customer. I love my new 2016 Wagon. I know I will be taken care of as long as I have this car. More
by JimCrane
Employees Worked With
Sharon Amazon, Sammy Trejo
April 01, 2016
Excellent service personnel Andrew Neal has been helping me with my car for a few years now. He goes above and beyond to make sure everything is done in a timely manner. There ar Andrew Neal has been helping me with my car for a few years now. He goes above and beyond to make sure everything is done in a timely manner. There are text updates sent within a few hours and I generally have my car ready and returned within the first day. Thank you Andrew! More
by Kat
Employees Worked With
Andrew Neal
March 31, 2016
Best Experience Possible Very Professional and Friendly Ken Kritzer, was my rep he took amazing care of me and had my car back to me in a day. He was very accommodating I felt at home. Ken Kritzer, was my rep he took amazing care of me and had my car back to me in a day. He was very accommodating I felt at home. More
by akiva nourollah
Employees Worked With
Ken Kritzer
March 30, 2016
Great Experience! I recently purchased a Q5 from Amanda. She was extremely professional, knowledgeable and made the entire process go extremely smooth. As soon as I am I recently purchased a Q5 from Amanda. She was extremely professional, knowledgeable and made the entire process go extremely smooth. As soon as I am ready for my next car I will be returning! More
by Mike O
Employees Worked With
Amanda Hart
March 30, 2016
Great, as always Audi Beverly Hills has a great team who are very focused on delighting customers with their service and communication. It's always a pleasure to be Audi Beverly Hills has a great team who are very focused on delighting customers with their service and communication. It's always a pleasure to be helped by them. More
by Chilidoc
Employees Worked With
Chris Woodson
March 29, 2016
inventory neglect I went in looking for a used 2014 Acura MDX. I was told that the vehicle is in storage due to the lack of storage space in the shop itself and that it I went in looking for a used 2014 Acura MDX. I was told that the vehicle is in storage due to the lack of storage space in the shop itself and that it would take 20 min. since it is 5 blocks away. Understandable so I waited......and waited........an hour later the car finally arrives. Got in for a short and slow test drive due to the streets and traffic in Beverly hills so I didn't get a good feel for the vehicle. After the test drive I got to inspect the vehicle more closely. Noticed paint chips through out the vehicle, tires worn down and needed replacing, painted over scratches all over the hood, and (major alert) "service/ maintenance code light" on in the dash. Car Fax reports vehicle originated from CO. then to MN. then to CA. Dealer wanted $39K. I offered $35K and the sales lady smiled and said "no, that wasn't gonna happen because the manager was gonna say no." I made clear my concerns regarding the condition of the vehicle with my offer. She states that since they are an Audi dealer they don't deal with Acura so the mechanics won't know the code and all I had to do was take it to an Acura dealer for them to fix it. She continues on that it won't cost so much to fix since Acura's don't cost as much as Audi's. She claims that they can, will, and rather take the vehicle to an auction to get that money. All this yet she knows nothing about Acura and kept referring the vehicle to a Mazda. My issue isn't so much the "code" and the defects of the car. The issue was the neglect and lack of care that the dealer showed on the vehicle. one of THEIR inventory vehicles. They had the vehicle 2 months and the code was never taken care of let alone cleared for any sales. Dust, cob webs all over the vehicle, and the amount of time it took for them to move ALL the other vehicles JUST to get to the MDX tells me NO ONE came to see the vehicle. Not putting new/ newer tires when the old ones have very little tread life on them. In common sense, make the vehicle "PRESENTABLE" for sale. I can see inventory neglect from a tiny corner sales lot but not from a Certified Brand Dealer. Needless to say I walked away and an hour later as I am driving to the next dealer Beverly Hills Audi calls. They call again the next day (on behalf of the manager) as I have already purchased another vehicle and going home 4 hours drive north. Fast forward a week later and the same vehicle is still on sale but now for $38K. I for one won't ever be going back to this dealer. More
by jaeli1
Employees Worked With
Yuliya Sokolova
March 29, 2016
Good People Purchased a used Vehicle from dealership. No pressure from any sales person and overall good people to work with. Special thanks to JC Collis And Sh Purchased a used Vehicle from dealership. No pressure from any sales person and overall good people to work with. Special thanks to JC Collis And Shafig Hamden. P. Murphy More
by Murph
Employees Worked With
Shafig Hamden, John "JC" Collis
March 27, 2016
Seamless and courteous experience I knew what I wanted in terms of price and model and this dealership could accommodate. The people were lovely and offered great service. There were n I knew what I wanted in terms of price and model and this dealership could accommodate. The people were lovely and offered great service. There were no games and the experience was easy and I felt valued. More
by JSA4
Employees Worked With
Sean, Fariba's manager , Fariba Ghorbani, Nympha Marcos
March 27, 2016
Incredible experience I rarely write reviews but I easily had the best experience buying a car EVER! Was looking for a used A5 and fortunately I was helped by Farhad. Let's I rarely write reviews but I easily had the best experience buying a car EVER! Was looking for a used A5 and fortunately I was helped by Farhad. Let's put it this way, the guy basically nailed it. Never felt pressured or like he was trying to squeeze me into any car he had, and to top it off, I got exactly what I was looking for right at MY price! The people there are friendly, offering n downright cool. I'd also like to note, the women that work here are beyond beautiful...i felt spoiled The icing on the cake was Téye. Aside from being incredibly beautiful, she knew everything about the cars, she literally held my hand through the entire purchase, in fact, I'm pretty sure she was there with me start to finish; i value that incredibly. Do yourself a favor n go see Farhad, and if you're lucky enough, you'll meet Téye. Thanks a ton you guys! More
by A404freedom
Employees Worked With
John "JC" Collis, Sharon Amazon, Farhad Douroudian, Tey Johns
March 25, 2016
Exceptional I took my car in for service and the staff made it was easy for me from start to finish. I appreciate Chris and the Audi Beverly Hills team. I took my car in for service and the staff made it was easy for me from start to finish. I appreciate Chris and the Audi Beverly Hills team. More
by Audi guy
Employees Worked With
Chris Woodson
