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Audi Beverly Hills - A Fletcher Jones Company

Beverly Hills, CA

4.4
1,532 Reviews
Welcome to Audi Beverly Hills, the #1 Audi Dealership in the Nation for 7 consecutive years.!* Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Beverly Hills, California! Come experience “The Fletcher Jones Difference” today! *Number One Claim based on Audi USA New Sales Results 12/31/21.
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8850 Wilshire Blvd

Beverly Hills, CA

90211

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Showing 1,532 reviews

March 02, 2016

Quick I Needed to replaceiPod/phone connector because it broke for the second time which is really annoying. But it Was a quick trip and friendly service. T More

by Jodc329
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know employee name, someone in parts and service
Mar 08, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for stopping by our store to let us help fix your connection problem! I'm so happy this was an easy and quick trip for you and that you were able to take advantage of our facility amenities while you were here. If you ever have any other issues please don't hesitate to contact us! -Heather Lewis, Client Care Manager

March 02, 2016

Excellent My experience was great, and unexpectedly a joy. Never thought it would be so fun and exciting to buy a car from a dealership. Pleasantly surprised of More

by GAMBLER10011974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Werges, Negin Ranjbar, Juan Maldonado
Mar 08, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Congratulations on your newest vehicle! I'm so happy to hear of your pleasant experience here at Audi Beverly Hills and that both our staff and management surprised you with our world-class service. If we could ever be of service to you or if you have any questions at all, please don't hesitate to contact us! -Heather Lewis, Client Care Manager

March 02, 2016

Excellent customer service Leasing a new car can be a drag. However, at BH AUDI, this task became easy and fast. No hassle, no going back and forth. Got the price and next th More

by FMF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Yadegari, Sharon Amazon, Tey Johns
Mar 08, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for sharing your feedback with us! We definitely know leasing a new vehicle can be a very stressful experience that not many people like to experience. I'm so very happy to read Sam and his team were able to turn that perception around to bring you the best experience possible. If we could ever be of any further service to you and your wife, please don't hesitate to contact us! -Heather Lewis, Client Care Manager

March 01, 2016

Professional & Efficient All issues were handled satisfactory with courtesey and consideration. I was satisfied with the way Juan set up the rental car and reviewed the Pro More

by Dugen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
Mar 01, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for stopping by our service department! I'm very happy all issues were handled with much courtesy and consideration to your needs, and that you were left very satisfied with Juan's service. If we could ever be of further service to you or if you ever have any questions, please don't hesitate to contact us. -Heather Lewis, Client Care Manager

March 01, 2016

Excellent Ken is personable, cheerful, and efficient! He is consistent and helps with my particular needs. He does it all with a bright smile on his face. More

by jnm1881
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Mar 01, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for sharing your feedback with us! I'm very happy Ken has always been of wonderful service to you and is always consistent, personable, cheerful and efficient when it comes to your needs. We look forward to seeing you again soon, if we could ever be of further service to you, please don't ever hesitate to contact us! -Heather Lewis, Client Care Manager

March 01, 2016

Clear and concise No condescending attitudes, just clear facts and communication on what they can and can't do. This is my second car from this dealer, and I will be b More

by Alan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado, Michael Tesh
Mar 01, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Alan, Wow, thanks again for stopping by our facility and for choosing us! I'm very pleased to read that the service you've experienced with us has been a huge benefactor in you coming back to us for the second time now. Congratulations on your newest purchase, if we could ever be of further service, please don't hesitate to contact us! -Heather Lewis, Client Care Manager

February 25, 2016

Total satisfaction Break bulb failure message came up after the dealer replaced it. Carols said "bring it by and we will replace it on the drive". He is so nice and ma More

by syen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Mar 01, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for allowing us to service your vehicle! I'm very happy Carlos took great care of your vehicle without hesitation and that he made you feel very comfortable throughout your visit. If you ever have any further concerns or questions, please don't hesitate to contact us, we would love to be of service! -Heather Lewis, Client Care Manager

February 24, 2016

No nonsense and the best price I had spoken to two other Audi dealerships in te area before making my purchase at Beverly Hills Audi. I knew what I wanted, and they made it happen i More

by Nibaker
Recommend Dealer
Yes
Employees Worked With
Alex, Michael Tesh
Mar 01, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Wow, thank you so much for choosing us to be of service through your purchasing experience. We know when our guests know what they want, time is everything, so I'm very happy all was done in a prompt manner and you walked away with an excellent deal! Congratulations on your newest vehicle, please don't ever hesitate to contact us should you ever have any future questions. -Heather Lewis, Client Care Manager

February 24, 2016

Fantastic experience The sales people (josh) and managers went out of their way to give me a fantastic deal. The service was exemplary and I highly recommend them to anyon More

by Daa36
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John "JC" Collis, Josh Barnajian, Nympha Marcos
Mar 01, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for choosing us and for sharing your experience! I'm very pleased Josh and the managers all went out of their way to give you the most fantastic deal and showed you exemplary service. Thank you for allowing us to earn your highest recommendations, please don't ever hesitate to contact us should you ever have any questions! -Heather Lewis, Client Care Manager

February 23, 2016

Christopher Woodson is exceptional Chris is the most reliable person I've ever worked with. He cares and always makes sure that every concern is taken care of. I will always buy Audi ju More

by Madinapua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Woodson
Feb 23, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for choosing us and for allowing us to service your vehicle! I'm so happy Chris Woodson has made such a lasting impression with you to the point where you will consider only purchasing Audi's to continue working with him. That is truly such an honor! We look forward to seeing you again soon, if you ever have any questions please don't hesitate to contact us, we would love to be of service. -Heather Lewis, Client Care Manager

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