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Audi Beverly Hills - A Fletcher Jones Company

Beverly Hills, CA

4.4
1,532 Reviews
Welcome to Audi Beverly Hills, the #1 Audi Dealership in the Nation for 7 consecutive years.!* Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Beverly Hills, California! Come experience “The Fletcher Jones Difference” today! *Number One Claim based on Audi USA New Sales Results 12/31/21.
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8850 Wilshire Blvd

Beverly Hills, CA

90211

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Showing 1,532 reviews

February 12, 2016

Great Service From The Top I have more than a great car, but a great Service Impresario in Ken. Thanks for being there for me! Attention is paid to listen to the customer and th More

by $WORDFISHnov1753
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Feb 17, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for sharing your experience with us! I'm so pleased to read Ken has made a lasting impression with you and that he paid careful attention to your needs as a customer and was then able to address your concerns. If we could ever be of further service, please don't hesitate to contact us, we would love to be of further! -Heather Lewis, Client Care Manager

February 12, 2016

excellent customer service happy with the outstanding services received. Andrew is ver helpful, and knowledgeable, will highly recommend this place, Audi BH provides the best More

by vi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Neal
Feb 19, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for sharing your feedback with us! We know servicing your vehicle can come with uneasy feelings, especially when you haven't found a trustworthy service manager. I'm so happy you found one here in Andrew and that he has provided you very knowledgeable service! We certainly look forward to seeing you again soon, please don't hesitate to contact us should you ever have any questions. -Heather Lewis, Client Care Manager

February 08, 2016

Trading in an Acura, major upgrade to a Audi TT Came in to get some help getting out of my Acura MDX, which I was upside down in. Intended to get into a A3 or A4, but walked out with a 2016 TT. The More

by Ngerken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nympha Marcos, Juan Maldonado, Jae Choi, Jennifer Belander
Feb 10, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Congratulations on your Audi TT, that is truly a huge upgrade not to mention stunning vehicle! I'm so pleased to read our staff took wonderful care of you and were able to provide you world-class service to meet your needs. Please don't ever hesitate to contact us should you have any questions or if we could be of further service! -Heather Lewis, Client Care Manager

February 08, 2016

Helpful and Honest I wanted to Lease the vehicle from a Dealership close to home. Beverly Hills Audi was willing to match any price I was quoted to accommodate my leasin More

by Toyota1223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Trejo
Feb 10, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you so much for sharing your feedback with us and for allowing us to help you lease your new car. We truly strive to provide world-class service and accomodations to all our guests, so it's nice that we were able to do so with you! We certainly look forward to seeing you again for your next car wash, but in the meantime please don't hesitate to contact us should any future questions arise. -Heather Lewis, Client Care Manager

February 08, 2016

The Best Car Purchase Experience I spent a lot of time test driving many different vehicles as well as discussing all of the purchase choices and financing options. Michael Tesh was More

by Laurie
Recommend Dealer
Yes
Employees Worked With
Michael Tesh
Feb 10, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Laurie, I'm so happy we were able to turn your car buying process perception around! Congratulations on your newest vehicle, I'm sure you chose the perfect one that met your needs. It's so great to read Michael took wonderful care of you and was very professional, informative and patient with you as well. Please don't hesitate to contact us should any future questions arise or if we could be of further service! -Heather Lewis, Client Care Manager

February 06, 2016

Premium Service Experience Andrew provided me with great service from start to finish. He explained everything to me very clearly and made me feel very comfortable. I highly rec More

by AudiA7Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Neal
Feb 10, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for sharing your feedback with us! I'm so happy to read Andrew took wonderful care of you and that he provided you with great service from start to finish. We truly strive to provide all our guests with world-class service, so it's great that we have accomplished this with you. Should you ever have any questions or if we could be of further service, please don't hesitate to contact us! -Heather Lewis, Client Care Manager

February 05, 2016

Jason in service is awesome He went above and beyond the call of duty in my opinion. He applied a discount for me that I forgot to mention applied and checked in with me a few ti More

by brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Brown
Feb 10, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you so much for sharing your experience with us as it greatly helps us understand how we're performing. I'm very pleased to read Jason took wonderful care of you and that he went above and beyond to surpass your service expectations. If we could ever be of any further to you or if you have any questions, please don't hesitate to contact us! -Heather Lewis, Client Care Manager

February 05, 2016

Service is great! The service seems to be great! Audi running really well the day after pick up. Christoper Woodson is always a pleasure, not to mention very good at More

by Beck Starr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enterprize reps!, Chris Woodson
Feb 10, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for visiting us again! I'm so happy Christopher Woodson took great care of you yet again and that you appreciate the efficiency and ease of dropping and picking up your vehicle. If we could ever be of any further service to you or if you may have any questions, please don't hesitate to contact us! -Heather Lewis, Client Care Manager

February 04, 2016

1-20-16 Ken is my service advisor. Ken as always was great, very professional, personable, and knowledgeable. Appreciate having courtesy car available. Staf More

by rmarker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Feb 10, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for sharing your feedback with us! I'm so pleased to read Ken has always provided you great, professional and knowledgeable service to you and that the rest of our staff has been very accommodating to you as well. Should you ever have any questions or if we could be of further service to you, please don't hesitate to contact us. -Heather Lewis, Client Care Manager

February 01, 2016

Great, easy transaction from start to finish This was an easy, stress free car leasing experience. Went in & never felt pressured they answered my questions & did a couple test drives & got me th More

by newcarman
Recommend Dealer
Yes
Employees Worked With
Sam Yadegari
Feb 03, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Congratulations on your new vehicle, we truly hope you are fully enjoying it so far! I'm so thrilled you didn't feel pressured here at all and that you comfortable went on a few test drives and in the end walked out with the car you wanted. Please don't ever hesitate to contact us should any questions arise or if we could be of further service! -Heather Lewis, Client Care Manager

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