Audi Beverly Hills - A Fletcher Jones Company
Beverly Hills, CA
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I really appreciated how kind and helpful the entire staff is, from Santiago, who was the Service Advisor, to Pedro, who gave me a ride to work and promptly picked me up when the service was completed. staff is, from Santiago, who was the Service Advisor, to Pedro, who gave me a ride to work and promptly picked me up when the service was completed. Everyone seemed genuinely committed to making sure that experience was pleasant and seamless, which it was. (Someone even showed me how to use the coffee machine.) I was very impressed, and it really does make a difference. Thank you! More
OUR OVERALL EXPERIENCE WAS EXCELLENT. THE SALESMAN WAS VERY PROFESSIONAL AND INFORMATIVE. HE TOLD US ABOUT THE MANY GREAT FEATURES & BENEFITS OF THE AUDI A7, WHICH WE WERE INTERESTED IN. THE DEALERSHIP W VERY PROFESSIONAL AND INFORMATIVE. HE TOLD US ABOUT THE MANY GREAT FEATURES & BENEFITS OF THE AUDI A7, WHICH WE WERE INTERESTED IN. THE DEALERSHIP WAS CLEAN . THE CAR WAS READY AS PROMISED. THE SALESMAN TOOK THE TIME WITH US TO THOROUGHLY EXPLAIN THE MANY FEATURES OF THE CAR. More
Exceptional service provided by Ken! The level of attention given throughout the whole process made my visit painless and easy. It's one of the best that I've had with Audi attention given throughout the whole process made my visit painless and easy. It's one of the best that I've had with Audi More
From the first initial call to make my appointment, to the moment I walked into your dealership, everyone is courteous and friendly! Ken was very helpful and extended your shuttle service even though I w the moment I walked into your dealership, everyone is courteous and friendly! Ken was very helpful and extended your shuttle service even though I was a few miles out of the shuttle service boundaries. More
Amazing level of service. Very helpful and professional. Audi treats clients like royalty. Sam explained my complicated repair and took me to show me all the parts. The service manager at the back desk expl Audi treats clients like royalty. Sam explained my complicated repair and took me to show me all the parts. The service manager at the back desk explained the problem as I examined my parts. More
Everything was perfect and efficient. I got a loaner, i got in and out quickly, my car seems great, the price was ok i guess since i got 15% off with the discounts I received in the mail and the wash is go got in and out quickly, my car seems great, the price was ok i guess since i got 15% off with the discounts I received in the mail and the wash is gorgeous. A first class service department More
From when I called customer service rep Ken Kritzer with my questions, through making decisions and bringing in my Audi for needed service and options, it was a very positive stress free experience. Ken my questions, through making decisions and bringing in my Audi for needed service and options, it was a very positive stress free experience. Ken made it all efficient and easy. He is a strong reason I will be a loyal customer to Beverly Hills Audi. More
Finished the car earlier than promised. Sam was very helpful and friendly. Requested a loaner and got a very nice one. Car was cleaned when I picked up. helpful and friendly. Requested a loaner and got a very nice one. Car was cleaned when I picked up. More
My husband came in to look at the A6. Jake spent a lot of time with us, asking questions to determine what we were looking for in a car, what price we were comfortable with, he took us to the storage faci of time with us, asking questions to determine what we were looking for in a car, what price we were comfortable with, he took us to the storage facility to test drive the car that we ultimately bought. Upon delivery, he spent time going over the technology, and assured me that he was 100% available to answer questions over the next few weeks. He was professional, and a pleasure to work with. More
This Dealer Offers Great Customer Service! Sales associates were very polite and courteous. My wife and I test drove a number of other cars from MB, BMW and Range Rover that were in the same class a associates were very polite and courteous. My wife and I test drove a number of other cars from MB, BMW and Range Rover that were in the same class and found Q5 to have the most comfortable ride. Audi of Beverly Hills offered us competitive pricing and delivered the car of our choice with the exact options and color that we had requested. More