Audi Beverly Hills - A Fletcher Jones Company

Picked up my Q7On time with a loan carServiced Picked up my Q7 On time with a loan car Serviced overnight Was ready at scheduled time Xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx Picked up my Q7 On time with a loan car Serviced overnight Was ready at scheduled time Xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx More

George and the team in the service dept. for Audi Beverly Hills is top notch. So prompt, professional, thorough and KIND. I love being able to go in, get everything I need taken care of and out the door in w Hills is top notch. So prompt, professional, thorough and KIND. I love being able to go in, get everything I need taken care of and out the door in what seems like a flash. The facility is clean, safe, and comfortable. Service is impeccable and friendly. Really cannot say enough great things about George and this team. More

Everyone pleasant and efficient from beginning to end. The facility is clean, well laid out, and the WiFi works; the communication from making the appt to payment time was great. The facility is clean, well laid out, and the WiFi works; the communication from making the appt to payment time was great. More

He job was done quick and very professional, ver happy with the service provided and the friendliness and safety was as excepted at all times with the service provided and the friendliness and safety was as excepted at all times More

Horrible service and very disrespectful. He made snarky comments and the staff was immature and I felt I was being ridiculed rather than being helped. I called the next day and the reception Rose answered comments and the staff was immature and I felt I was being ridiculed rather than being helped. I called the next day and the reception Rose answered and I told her I wanted to speak to Juan. She bombarded me with who I was and why I wanted to speak to him and told her about my issue. She left me on hold and then asked me as him why I wanted to speak to him. This is so ridiculous. She hung up and i called again and she ignored my call. I have recorded proof of this encounter. I am planning to go to Audi headquarters for this abuse and unprofessionalism. If Audi keeps this staff, I guarantee this Beverly Hills location will lose a lot of business More

Best salesman I have ever met, He is kind, compassionate and is willing to work hard to get the job done. Thank you Jonas and I look forward to more Audi's from your store. and is willing to work hard to get the job done. Thank you Jonas and I look forward to more Audi's from your store. More

Super nice puts Keyes Audi to shame. Will only come here from now on best customer service. Everyone was super friendly and my service adviser went out of her way to help me with questions I had about my ca from now on best customer service. Everyone was super friendly and my service adviser went out of her way to help me with questions I had about my car More

I had an excellent experience all around. George Chala did a great job, and I received a brand new Audi A5 as a loaner within minutes. did a great job, and I received a brand new Audi A5 as a loaner within minutes. More

Ken did a great job. Gave me a FREE loaner (which most other dealerships don't do). Staff was very pleasant. Fixed a piece of rattling trim in addition to the normal interval service. other dealerships don't do). Staff was very pleasant. Fixed a piece of rattling trim in addition to the normal interval service. More

Jennifer was knowledgable, the inspection of the car was thorough, all my questions were expertly answered. I was given a loaner vehicle, there was no wait, everything was done as promised. A very pleasant thorough, all my questions were expertly answered. I was given a loaner vehicle, there was no wait, everything was done as promised. A very pleasant experience, that exceeded my expectations. More