Audi Beverly Hills - A Fletcher Jones Company

These guys ROCK Took my Q7 in for what I thought was a simple fried fuse or loose wire keeping my steering wheel from moving horizontally. Oh boy was I wrong- they en Took my Q7 in for what I thought was a simple fried fuse or loose wire keeping my steering wheel from moving horizontally. Oh boy was I wrong- they ended-up having to replace the entire steering column & wheel! Fortunately, I was covered under my Certified plan’s warranty, but well-beyond that, Service Mgr George Chala & his STELLAR tech (I didn’t catch his name) went to great, unexpected lengths to take care of us. Running inspections over the entire car, they found another would-be costly issue with timing chain tensioners, replaced items affected, test-drove the Q repeatedly, making adjustments to be sure the timing was perfect. It took a bit to order parts in, but again, George stepped-up & made sure I had a proper loaner to lessen the pain. Can’t say enough about the great treatment we get every time we have to go in for service (which fortunately isn’t too often, because when something’s wrong they always nail it making it right!) THANK YOU, George & Co.!!! Fletcher- give these guys a raise! Cheers, Rich & Angie Skidmore More

Carlos Lazlo Service Carlos is the most courteous and professional service advisor I have worked with, he goes out of his way to make your experience as painless as possib Carlos is the most courteous and professional service advisor I have worked with, he goes out of his way to make your experience as painless as possible. More

Accommodating, efficient, proactive Accommodated unexpected service need, booked an immediate service appointment and quickly diagnosed issue, and proactively offered to perform upcoming Accommodated unexpected service need, booked an immediate service appointment and quickly diagnosed issue, and proactively offered to perform upcoming scheduled service at the same time. More

Review Mr. Kazai and Yadegari make the process seamless and without any pressure. The terms were logical and the warranties are reasonable and reconfirmed my Mr. Kazai and Yadegari make the process seamless and without any pressure. The terms were logical and the warranties are reasonable and reconfirmed my experience with Audi BEVERLY hills. More

A Great Experience! I recently decided that it was time for a new car and I had been strongly considering an Audi. I was attracted by the great deals that Audi Beverly Hi I recently decided that it was time for a new car and I had been strongly considering an Audi. I was attracted by the great deals that Audi Beverly Hills had this past Memorial Day Weekend and despite fearing long wait times and a crowded dealership, I went along on Saturday afternoon (5/25). My appointment was at 1pm and I was promptly greeted by Ellie Shafiee (Fleet Sales Manager), who accompanied me on a test drive of a 2019 Audi Q5. Ellie walked me through all the features and options available with the vehicle. There was no hard sell and it was very much a conversational experience. Once we had agreed to make a deal, Ellie introduced me to Nick Crisci, to complete the finance portion of the agreement. I left the dealership thoroughly impressed by my experience at Audi Beverly Hills. Needless to say this is a vast improvement on BMW; not only do Audi make better cars (in my opinion), but the dealership experience is second to none. I look forward to seeing you all again in three years when my lease is up. Thank you! More

Helpful and informative experience I leased a car recently from Audi Beverly Hills, and the staff were very helpful and informative. They were willing to work with me on leasing a car I leased a car recently from Audi Beverly Hills, and the staff were very helpful and informative. They were willing to work with me on leasing a car within my budget, they were flexible and genuinely determined to help me find my dream car, which happy to say I eventually did. More

Positive Experience Service was efficient and helpful. AUDI BH found us the car we wanted at a price we were happy with. Friendly staff made sure we were comfortable and Service was efficient and helpful. AUDI BH found us the car we wanted at a price we were happy with. Friendly staff made sure we were comfortable and well informed about car upon pickup. More

Best experience leasing a car The best experience I’ve ever had leasing a car. Honest customer appreciation, no gimmicks, authentic people to deal with. Above and beyond my expec The best experience I’ve ever had leasing a car. Honest customer appreciation, no gimmicks, authentic people to deal with. Above and beyond my expectations. Thanks Farhad & Sam. More

Great first experience with the service department I brought my Audi A5 in for its first annual service and the entire experience went well. The car was ready on time and the first visit was free. I brought my Audi A5 in for its first annual service and the entire experience went well. The car was ready on time and the first visit was free. More

Service was handled in a friendly and professional manner. I was promptly informed when car was ready for pickup. I was in and out quickly. was handled in a friendly and professional manner. I was promptly informed when car was ready for pickup. I was in and out quickly. More