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Audi Beverly Hills - A Fletcher Jones Company

Beverly Hills, CA

4.4
1,532 Reviews
Welcome to Audi Beverly Hills, the #1 Audi Dealership in the Nation for 7 consecutive years.!* Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Beverly Hills, California! Come experience “The Fletcher Jones Difference” today! *Number One Claim based on Audi USA New Sales Results 12/31/21.
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8850 Wilshire Blvd

Beverly Hills, CA

90211

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Showing 1,532 reviews

May 23, 2018

Great Service and Communication Harry took care of everything from start to finish and kept me updated with clear texts and emails. Loaner car was high quality and many choices were More

by mandrews93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cha
May 23, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Mandrews93, We appreciate you taking the time to share your feedback on Harry and your experience with us. I am pleased to hear Harry and our service team took excellent care of you and your vehicle. If we can be of any further assistance, please feel welcome to reach out. Kind regards, Heather Lewis Client Care Manager

May 20, 2018

So happy! Amanda made buying my new car a breeze! She was the perfect combination of personable, candid, and well-versed, making the whole process of purchasing More

by Dar2887
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sasha, Amanda Hart, Amy Issac
May 23, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Darius, We appreciate you taking the time to share your feedback on Amanda. It is wonderful to hear she made shopping for your Audi easy and enjoyable. Congratulations on your new Audi! Please do not hesitate to contact us if we can be of any further assistance. Best, Heather Lewis Client Care Manager

May 17, 2018

Love Audi Bev Hills and Ken Kritzee Entire staff is always friendly and helpful. They go above and beyond to accommodate each time I’m there and Ken Kritzer is my favorite part of the de More

by lisamkatz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
May 23, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Lisamkatz, Thank you for your feedback on your experiences with Ken and our team. I am happy to hear we continue to go above and beyond to accommodate you each time you visit us. As always, we look forward to assisting you again. Kind regards, Heather Lewis Client Care Manager

May 15, 2018

Excellent Sevice Courteous employees and pristine establishment making your experience a vip treatment. The service dept was kind enough to assist with transportation More

by Pheeel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
May 16, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Pheeel, Thank you for taking the time to share your feedback with us. I am happy to hear you received VIP treatment from Carlos and our team. If we can be of any further assistance, please feel welcome to reach out. Kind regards, Heather Lewis Client Care Manager

May 11, 2018

Greatful Thank you to George Chala Who literally makes you feel like you are family I trust him and that makes all the difference Thank you to everyone More

by Sepi d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George chala
May 14, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Sepi d, Thank you for sharing your feedback on George. It is wonderful to hear he has earned your trust and makes you feel a part of the family. We are grateful for your business and look forward to your future visits. Kind regards, Heather Lewis Client Care Manager

May 07, 2018

Fast, friendly and professional Angie and the entire team at the Beverly Hills Audi Service Center were all great. The experience was very pleasant and Angie was very helpful and pro More

by kapone66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Moreno
May 14, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Kapone66, Thank you for your feedback on Angie and our team. I am pleased to hear your experiences with us continue to exceed the level of your expectations. As always, we look forward to assisting you again. Kind regards, Heather Lewis Client Care Manager

May 06, 2018

Service of visor was great . The work was done earlier than promised it was professional courteous on time. I would recommend Carlos to my friends who are driving Audis More

by MKOHAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
May 07, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello MKOHAN, Thank you for your feedback on your Service Advisor, Carlos. It is great to hear he provided you with outstanding service. We appreciate your recommendations and look forward to assisting you again. Kind regards, Heather Lewis Client Care Manager

May 01, 2018

Great service I had a great experience buying my SQ5 at this dealership. Very professional and helpful staff and great customer service overall! I love my car! More

by rikki23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moby Berjaoui, Nympha Marcos
May 07, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Rikki23, Thank you for your feedback on your recent visit with us. I am happy to hear you received excellent service. Congratulations on your new SQ5! Sincerely, Heather Lewis Client Care Manager

May 01, 2018

Probably the least hassle free considering my circumstance Service was amazing, I was very well informed at all point of part delivery and when my vehicle was going to be ready. Also, I was taken back to part More

by Cdk-A6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie in service, she's new and not on the list., Joe Carr
May 14, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Cdk-A6, Thank you for your feedback. I am thrilled to hear Joe and Angie went the extra mile to provide you with a truly outstanding experience. If we can be of any further assistance, please do not hesitate to reach out. Kind regards, Heather Lewis Client Care Manager

May 01, 2018

Easy Breezy Lemon Squeezy I knew what I wanted to so I sent a price inquiry. Raj Modha, the Internet Sales Director responded promptly and answered all of my questions via ema More

by bryceswife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raj Modha
May 07, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Bryceswife, Thank you for taking the time to share your feedback with us. I am happy to hear Raj was helpful in answering all your questions and made getting into your 2018 Audi A5 Cabriolet a seamless transition. Congratulations on your new Audi! Please do not hesitate to reach out if we can be of any further assistance. Kind regards, Heather Lewis Client Care Manager

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