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Audi Beverly Hills - A Fletcher Jones Company

Beverly Hills, CA

4.4
1,532 Reviews
Welcome to Audi Beverly Hills, the #1 Audi Dealership in the Nation for 7 consecutive years.!* Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Beverly Hills, California! Come experience “The Fletcher Jones Difference” today! *Number One Claim based on Audi USA New Sales Results 12/31/21.
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8850 Wilshire Blvd

Beverly Hills, CA

90211

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Showing 1,532 reviews

March 14, 2018

MR.KEN has done the best assisstanace for me because this dealership was so cooperative in all aspect. and I will recommend to my friends also i continue to take my car to this center. More

by mpourkazemi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Mar 20, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Mpourkazemi, Thank you for the sincerity you expressed toward Ken. I am pleased to hear he provided you with outstanding service throughout your visit with us. Our team appreciates your recommendations and look forward to assisting you again in the future as well as your friends and family. Kind regards, Heather Lewis Client Care Manager

March 12, 2018

Awesome professional service ever Great exceptional job by ken, In assisting and being on top of the service every step of the way, entire process total painless experience and informa More

by MrD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Mar 13, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello MrD, Thank you for taking the time to share your feedback on your experience working with Ken. It is great to hear Ken provided you with exceptional service throughout your visit with us. As always, we look forward to assisting you again. Best, Heather Lewis Client Care Manager

March 10, 2018

Great Customer Service Ken Kritzer was extremely helpful and friendly. The summary of the multi-point inspection is amazing and the information within will help guide me thr More

by Michael Kerkhof
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Mar 13, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Michael, Thank you for taking the time to share your feedback with us. It is great to hear Ken was extremely helpful and friendly and that you found the multi-point inspection to be informative and helpful. Should any future questions arise or if you should need any further assistance, please feel welcome to contact us. Kind regards, Heather Lewis Client Care Manager

February 23, 2018

recalls it all went very smoothly. I have nothing else to say . I just want to get out of this website. thank you Audi for taking care of me More

by carol chinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Feb 27, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Carol, Thank you for sharing your feedback with us. I am happy to hear our Audi Beverly Hills team took excellent care of you and your Audi during your visit with us. Should you need any further assistance in the future, please do not hesitate to reach out. Kind regards, Heather Lewis Client Care Manager

February 02, 2018

Sold me a car that had been in multiple accidents Bad paint job too bad experience worst deal ever car had damage and was in accident when asked they simply denied spent a fortune there and got a wrec More

by Audilvr
Recommend Dealer
No
Employees Worked With
Amanda Hart, Sean Walker
Feb 05, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, I am surprised by your review and unable to locate you in our system without a first and last name. Please contact me directly at 424 281-5692 so that I can assist. Your satisfaction is important to me. Sincerely, Tamara San Miguel Guest Experience Lead Audi Beverly Hills

February 02, 2018

Had a fantastic experience Gerti was wonderful and any follow up after my purchase he provided gladly. He is knowledgeable, smart, and responsive. Amy was great. They both st More

by collinsburgard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerti Shtylla was excellent, Amy Issac
Feb 06, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Collinsburgard, Thank you for taking the time to share your feedback on your experience. We are thrilled to hear Gerti and Amy went the extra mile to help you get into your dream car. Congratulations on your purchase. Sincerely, Heather Lewis Client Care Manager

January 26, 2018

Overall Very responsive, Trisha was outstanding in getting me up and running. JC provided me with the car I wanted and competitive pricing near my home More

by Alpineaudi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John "JC" Collis
Feb 01, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Alpineaudi, We appreciate your feedback and are happy to hear JC helped you take home the car of your dreams at an ideal price. Congratulations on your new Audi! We wish you many miles of enjoyment and adventure in your new car. Sincerely, Heather Lewis Client Care Manager

January 24, 2018

Service is fantastic Our service provider, Harry Cha, is awesome! He is an absolute pleasure to deal with. The whole service staff is pleasant and accommodating. Was a ter More

by Gentaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cha
Feb 01, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Gentaz, Thank you for sharing your feedback on Harry. We are happy to hear he provided you with a terrific and amazing experience. Should you need any future assistance, please do not hesitate to reach out. Kind regards, Heather Lewis Client Care Manager

January 24, 2018

Amazing customer service They took care of me with the finest service. My car needed to be brought in and serviced. They got me in immediately and were finished so quickly. Th More

by juliacohen4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Saboor
Feb 01, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Julia, Thank you for taking the time to share your feedback with us. We are happy to hear you were assisted promptly and provided with excellent service throughout your visit with us. Should you need any future assistance, please do not hesitate to reach out. Kind regards, Heather Lewis Client Care Manager

January 20, 2018

Ken comes through once again The servicing department at Beverly Hills Audi is highly reliable! They are quick to determine what needs to be done and quick to handle it. More

by audicarguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Jan 22, 2018 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Audicarguy, Thank you for taking the time to share your feedback with us. We pride ourselves in recruiting the very best of the best like, our factory-trained Audi technicians. It is wonderful to know that our team continues to provide our guests with the world-class service we are strive for. As always, should you need any future assistance please do not hesitate to reach out. Kind regards, Heather Lewis Client Care Manager

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