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Audi Beverly Hills - A Fletcher Jones Company

Beverly Hills, CA

4.4
1,532 Reviews
Welcome to Audi Beverly Hills, the #1 Audi Dealership in the Nation for 7 consecutive years.!* Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Beverly Hills, California! Come experience “The Fletcher Jones Difference” today! *Number One Claim based on Audi USA New Sales Results 12/31/21.
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8850 Wilshire Blvd

Beverly Hills, CA

90211

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Showing 1,532 reviews

November 22, 2017

A stressful experience made easy Everyone went out of there way to make me and my son feel comfortable, and worked us through walking out with a Q5 and returning an allroad on the sam More

by Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Yadegari, Farhad Douroudian
Nov 24, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Z, Thank you for your feedback. We are happy to hear that our team made you and your son feel welcome throughout your visit, and seamlessly helped you transition into your new Audi Q5. Congratulations on your purchase! We wish you and your family many enjoyable miles filled with everlasting memories in your new Audi. Sincerely, Heather Lewis Client Care Manager

November 19, 2017

Exceptional experience exchanging one leased car for another I returned my leased Audi six months early, even though I was pleased with it, because I wanted to take advantage of the opportunity to "trade up" to More

by Nick Charles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Hart, Sharon Amazon, Nympha Marcos
Nov 24, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Nick, Congratulations on your newest Audi! We are happy to hear that our team members helped make your transition to a new Audi seamless and effortless. We wish you many enjoyable miles on the road ahead. Sincerely, Heather Lewis Client Care Manager

November 16, 2017

exceptional on all levels Leasing my Audi Al road was an exceptional experience ! On all levels .Both the sales and introducing of the car along with the financial advising was More

by nicoletimonier63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Racine, Amy Issac
Nov 24, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Nicoletimonier63, We appreciate your feedback and are happy to hear you had an exceptional experience. Congratulations on your new Audi! Best, Heather Lewis Client Care Manager

November 15, 2017

Excellent Service Service Dept did a great job! Handling multiple recalls, 15K checkup, and 2 recommended services all in 24 hours. And they gave me a loaner car. More

by mtalty11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cha
Nov 24, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Mtalty11, Thank you for your feedback. We are happy to hear our Service department exceeded the level of your expectations by providing you with timely service and offering you a loaner vehicle. Should you need any further assistance, please don't hesitate to reach out. Best, Heather Lewis Client Care Manager

November 15, 2017

My experience was exceptional. My experience was exceptional from the time I arrived to drop off my car, to my experience with Jorge upon drop off, to getting the loaner Audi to pic More

by Ali Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Cordon
Nov 24, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Ali Paul, Thank you for your feedback on your recent visit. It is great to hear that Jorge provided you with excellent service to exceed the level of your expectations. Should you need any further assistance in the future, please don't hesitate to reach out. Sincerely, Heather Lewis Client Care Manager

November 14, 2017

Easy , friendly ,timely and professional I?t was the easier experience and everyone was so kind and helpful !!! My advisor called to give me updates and was very nice and got I?t all done an More

by Lisa1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Saboor
Nov 24, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Lisa1969, We appreciate your feedback and are happy to know your Service Advisor kept you updated with the status of your vehicle while it was in our care. Should you need any further assistance, please don't hesitate to contact us. Kind regards, Heather Lewis Client Care Manager

November 13, 2017

2017 Audi A7 We have been a return customer for the past 8 years with more than 8 Audi’s in the family and referred many friends because of Sam Yadegari. More

by Batmobile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Yadegari, Amanda Hart, Amy Issac
Nov 13, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Batmobile. Thank you for continuing to choose Audi Beverly Hills for the past eight years. We are thrilled to have you a part of the Fletcher Jones family and look forward to your future visits. Congratulations on your newest Audi! Sincerely, Heather Lewis Client Care Manager

November 13, 2017

In general it was a pleasure. I was a pleasure to deal with your Sales Manager Juan. Even the "finance" experience with Amy was handled efficiently. 2 very minor suggestions.. More

by JEFFREY MARC GREENE
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado, Amy Issac
Nov 24, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Jeffrey, Thank you for your feedback. We are happy to hear you had a great experience and will use what you had to say about your visit as a learning tool to ensure your next visit with us exceeds the level of your expectations. Kind regards, Heather Lewis Client Care Manager

November 09, 2017

Harry Cha is simply amazing. I always feel like im part of the “family” when imset foot in the dealership- from the moment i hand my car to The moment i picknit up. Everyone seem More

by Nanou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cha
Nov 09, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Nanou, Thank you for your feedback. We are happy to hear that you are always warmly welcomed and continue to enjoy your visits with us. As always, we look forward to assisting you again. Best, Heather Lewis Client Care Manager

November 08, 2017

Great Service Carlos Lazo is the best Service Advisor I have ever had the experience with. He explains the problems and addresses them directly. When he can, he wil More

by Errol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Nov 08, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Errol, Thank you for your feedback on Carlos. We are happy to hear that he provided you with the level of service we strive for. As always, please don't hesitate to reach out if we can be of any further assistance. Best, Heather Lewis Client Care Manager

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