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Audi Beverly Hills - A Fletcher Jones Company

Beverly Hills, CA

4.4
1,532 Reviews
Welcome to Audi Beverly Hills, the #1 Audi Dealership in the Nation for 7 consecutive years.!* Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Beverly Hills, California! Come experience “The Fletcher Jones Difference” today! *Number One Claim based on Audi USA New Sales Results 12/31/21.
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8850 Wilshire Blvd

Beverly Hills, CA

90211

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Showing 1,532 reviews

October 20, 2017

Perfect as Always Had to bring in my car for a check engine light and EPC alert. Harry and the guys, as always, took care of me and my car better than anyone else aroun More

by ACuculich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cha
Oct 27, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello ACuculich, We are happy to know that Harry and the rest of our team continue to provide you with outstanding service each time you visit us. Thank you for sharing your feedback and for your generous recommendations. Sincerely, Heather Lewis Client Care Manager

October 19, 2017

Ryan is fantastic I have had mostly great experiences in the past with Audi Brand Specialists, but none of them were as good with product knowledge and the sales and or More

by wolfmgt
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Bradley
Oct 27, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Wolfmgt, Congratulations on your Audi RS 3 order! It is wonderful to hear that Ryan was so welcoming and knowledgeable. We appreciate your business and look forward to assisting you again in the future. Sincerely, Heather Lewis Client Care Manager

October 16, 2017

Said is a great salesperson. Working with Said was a great pleasure. He re-writes the car-sales experience. Said made the purchase of this car a truly wonderful experience. More

by RNGAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Said Flifl
Oct 27, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello RNGAD, Thank you for taking the time to share your feedback with us. We are happy to hear you had a wonderful experience working with Said. Congratulations on your new Audi! Best, Heather Lewis Client Care Manager

October 14, 2017

It truly was an amazing experience again. I really enjoyed my experience at Audi Beverly Hills. Everyone was outstanding. I thought Said Flifl (Audi Brand Specialist) was incredible. His knowl More

by Royh24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Said Flifl (Audi Brand Specialist)
Oct 16, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Royh24, Thank you for taking the time to share your feedback with us. Guest satisfaction is our number one priority and we are happy to hear that Said delivered outstanding service to exceed the level of your expectations and provide you with an exceptional experience. Congratulations on the purchase of your new Audi! Sincerely, Heather Lewis Client Care Manager

October 10, 2017

Carlos is the best! Carlos keeps me up to date on the process of my car, what it needs, the price, and the expected Date of return. He also makes sure that I have a subst More

by Q5 Enthusiast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Oct 11, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Q5 Enthusiast, Your feedback is important to us, and we are glad to hear that Carlos continues to exceed the level of your expectations. Your satisfaction is one of the greatest gifts of all, and we are thrilled to know that this was accomplished by keeping you updated on the status of your vehicle and treating you with the utmost care each time you visit. As always, please don't hesitate to reach out if we can be of any further assistance. Best, Heather Lewis Client Care Manager

October 09, 2017

Fantastic The experience was great, would definitely return and recommend to others. Michelle was fantastic, helped me find exactly what I was looking for and i More

by T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nympha Marcos, Michelle Racine
Oct 09, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello T, Thank you for your feedback. We are happy to hear that Michelle helped you find exactly what you were looking for in a timely manner. Congratulations on your purchase! Please don't hesitate to contact us should you need any further assistance. Best, Heather Lewis Client Care Manager

Oct 11, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Dear Travis Congratulations on your New Audi! I’m glad to hear you are happy with your purchase and enjoyed your experience with Michelle. I would like to thank you for your kindness and sincerity you expressed during your visit with us. We strive for complete guest satisfaction. I noticed we fell short of earning five stars, and welcome your insight. Please call me directly at your earliest convenience, I look forward to speaking with you 424.281.5695 Kind regards, Lisa Mercurio – Guest Experience Advisor

October 09, 2017

Great Experience at Audi Beverly Hills I had an overall great experience at Audi Beverly Hills. All of the employees were extremely helpful throughout the process. From beginning to end, th More

by jslaufman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Amazon, Kamiar Akhlaghi
Oct 09, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Jslaufman, Thank you for your feedback. We are happy to hear that you enjoyed your recent visit and that all of our team members provided you with a wonderful experience. If we can be of any further assistance to you, please feel welcome to contact us. Kind Regards, Heather Lewis Client Care Manager

October 07, 2017

Professional and timely The location proved very convenient to both my home and UCLA to which I had to go each morning that week. I also appreciated the loaner car which was More

by yardieaudi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Chala
Oct 09, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Yardieaudi, Thank you for choosing Audi Beverly Hills. We are happy to hear that you enjoyed the convenience of our courtesy Audi Q3 loaner to get you to UCLA and home while your vehicle was in our care. If there is anything else we can do to further assist you, please don't hesitate to reach out. Best, Heather Lewis Client Care Manager

October 05, 2017

Great Customer Experience Made my first car purchase an enjoyable experience. Justin was very helpful throughout the whole process and helped me get into the car that was right More

by Shelby Moats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Dixon
Oct 09, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Shelby, Welcome to the Fletcher Jones family! We are excited to hear that Justin made your first vehicle purchase experience pleasant and enjoyable. Our team looks forward to your future visits and providing you with another memorable experience. Congratulations on your new Audi! Best, Heather Lewis Client Care Manager

October 03, 2017

Thank You Using Audi BH was a surprise, as I was towed and it was closest for service. But George was nothing but extremely helpful and thoughtful. More

by alihussainy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Chala
Oct 09, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Alihussainy, Thank you for your feedback. We are happy to hear that George and the rest of our team exceeded the level of your expectations. If we can be of any future assistance, please know our team is happy to help. Sincerely, Heather Lewis Client Care Manager

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