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Audi Beverly Hills - A Fletcher Jones Company

Beverly Hills, CA

4.4
1,532 Reviews
Welcome to Audi Beverly Hills, the #1 Audi Dealership in the Nation for 7 consecutive years.!* Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Beverly Hills, California! Come experience “The Fletcher Jones Difference” today! *Number One Claim based on Audi USA New Sales Results 12/31/21.
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8850 Wilshire Blvd

Beverly Hills, CA

90211

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Showing 1,532 reviews

July 30, 2017

Best deal on new S3! Came in for a new S3, traded in a few months old SQ5. I was able to get a great deal on the S3 I wanted - in the end Beverly Hills Audi was able to be More

by Mutsydog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Hoes, Nympha Marcos, Juan Maldonado
Aug 01, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Mutsydog, Congratulations on your Audi S3! We are thrilled to hear that our team assisted in getting you into your dream car at a dream price. If we can be of any further assistance, please don't hesitate to reach out. Best, Heather Lewis Client Care Manager

July 29, 2017

Love Josh and Audi Beverly Hills I have been a customer, or a member of the Audi Beverly Hills family now for a few years. This last week, I went in and bought my wife her 2018 A5 Cou More

by ACuculich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Barnajian
Aug 01, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello ACuculich, Thank you for being a loyal client to Audi Beverly Hills. We are delighted to hear that Josh and our team continue to treat you and your wife with the world-class guest experience we strive to deliver. Congratulations on your new Audi! As always, we look forward to assisting you again. Sincerely, Heather Lewis Client Care Manager

July 22, 2017

Great experience I was thoroughly pleased with every aspect of this experience. This includes the personnel I dealt with, especially Carlos, as well as what needed to More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Jul 24, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, We appreciate your feedback and value your recommendations. We are pleased to hear that Carlos delivered an incredible experience to you. We look forward to assisting you again in the future. Thank you, Heather Lewis Client Care Manager

July 21, 2017

andrew is truly amazing Andrew is by far given me the best service I have ever had any dealer service department. He was knowledgable, friendly, and extremely thorough. Grea More

by EvanPesses
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Neal
Jul 24, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello EvanPesses, Thank you for your feedback on Andrew. We are happy to hear that he provided you with the best service and an exceptional experience. We look forward to assisting you again in the future. Best, Heather Lewis Client Care manager

July 20, 2017

Great experience with Reza! Reza treated me very well and I would rate my experience as excellent all around! He was very communicative about what was going on with my car and I More

by tbwaldman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Saboor
Jul 24, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Tbwaldman, We appreciate you sharing your feedback working with Reza and truly value your recommendations. Our team is thrilled to hear that Reza provided you with outstanding service throughout your visit with us. If we can be of any further assistance to you, please don't hesitate to contact us. Thank you, Heather Lewis Client Care Manager

July 20, 2017

No hassles just friendly customer service , from the moment I stepped into the dealership till I picked up my car 3 days later, the staff was courteous, patient and always had a smile and tha More

by Yopauly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lya Malendez , Harry Cha
Jul 24, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Yopauly, We value you as a guest and appreciate you taking the time to share your feedback with us. Our team is overjoyed to hear that you had a pleasant experience throughout your visit with us and your interactions with Harry and Lya. If we can be of any further assistance, please don't hesitate to reach out. Thank you, Heather Lewis Client Care Manager

July 17, 2017

Friendly service base on my experience, they are very professional. They did their job the way they should. They are nice, friendly and easy to talk to. More

by Amrit Chea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
Jul 19, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Dear Amrit Chea, I would like to thank you for your kindness and sincerity you expressed during your visit with us in the service department. We sincerely appreciate you taking the time out of your busy day to submit a review. We strive for complete guest satisfaction. I noticed we fell short of earning five stars, and welcome your insight. Without direct contact information, I am unable to establish a follow up with you. Please call me directly at your earliest convenience, I look forward to speaking with you. Kind regards, Lisa Mercurio Guest Experience Advisor 424.281.5695

July 16, 2017

A pleasurable experience I enjoyed dealing with Sam. He was personable and very helpful. No high pressure like so many car dealers. His assistant Karsten was great! Very patie More

by Dr. Fields
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Yadegari, Karsten Tschaepe
Jul 19, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Dr. Fields, Congratulations on your new Audi! We are thrilled that Sam and Karsten delivered a pleasurable experience to you. We hope to deliver another great visit to you again in the future. Best, Heather Lewis Client Care Manager

July 13, 2017

Service work Reza was helpful, professional and a pleasure to work with. The dealership serviced the car even when I showed up to my appointment a day before sched More

by Audifan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Saboor
Jul 19, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Audifan, Thank you for taking the time to share your experience working with Reza and our service department. I'm pleased to hear that our team accommodated you the day before your scheduled visit and provided you with an excellent visit. Should you need any further assistance, please feel welcome to contact us. Best, Heather Lewis Client Care Manager

July 12, 2017

Fabulous Reza was great - fast, friendly and prepared to get me in and out. The service was efficient and high quality! He is the best!! Woo hoo More

by Chet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Saboor
Jul 19, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Chet, We appreciate you taking the time to share about your experience working with Reza. Our team strives for complete guest satisfaction and are thrilled to hear that you received that level of service. We look forward to providing you with another amazing visit in the future. Best, Heather Lewis Client Care Manager

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