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Audi Beverly Hills - A Fletcher Jones Company

Beverly Hills, CA

4.4
1,532 Reviews
Welcome to Audi Beverly Hills, the #1 Audi Dealership in the Nation for 7 consecutive years.!* Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Beverly Hills, California! Come experience “The Fletcher Jones Difference” today! *Number One Claim based on Audi USA New Sales Results 12/31/21.
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8850 Wilshire Blvd

Beverly Hills, CA

90211

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Showing 1,532 reviews

July 12, 2017

quick, friendly, relaxed, organized, efficient, pleasurable Jorge was ready and waiting for me when I arrived, and made a great effort to make sure I was there just as long as I needed to be, and not a moment l More

by BillPom
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jorge Cordon
Jul 19, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello BillPom, Thank you for sharing your experience during your recent visit with us. It is great to hear that Jorge assisted you promptly and provided you with excellent service! Our team truly strives to deliver the utmost guest satisfaction, always. If we can be of any further assistance to you now or in the future, please don't hesitate to reach out. Sincerely, Heather Lewis Client Care Manager

July 12, 2017

Excellant Alen was extremely helpful! My whole experience from start to finish was without a doubt the best I've had at a dealership. First audi and I'm very pl More

by michaela w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Walker
Jul 19, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Michaela, Congratulations on your purchase! We are thrilled to hear that Alen made your visit with us exceptional. We hope to further assist you down the road for many miles to come. Kind Regards, Heather Lewis Client Care Manager

July 11, 2017

Love my Audi Family From being greeted to meeting our salesman (Jose) we received exceptional service. This is my fifth Audi and second from Beverly Hills Audi. Juan and More

by Lauriefeld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose , Nympha Marcos, Juan Maldonado
Jul 11, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Lauriefeld, Congratulations on your newest Audi! We appreciate your kind feedback and loyalty to Audi Beverly Hills. It is exciting to hear that Jose provided you with exceptional service. We hope we can be of further service to you again in the future. Most Sincerely, Heather Lewis Client Care Manager

July 10, 2017

Ken, the service adviser is great Ken is patient, available, friendly, attentive to details and explains complex issues very well! He makes you trust in the dealership. We usually ask More

by test
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Jul 10, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for sharing your feedback on Ken. Our team members truly pride themselves in delivering a world-class experience to all of our guests. We are happy to hear that Ken has delivered that level of service to you. As always, please don't hesitate to contact us if we can be of any further assistance. Kind Regards, Heather Lewis Client Care Manager

July 09, 2017

Jorge is wonderful Jorge is always so great to deal w. He is friendly, thorough and delivers on his promises. He updates me regularly so I'm never left wondering. He goe More

by Dmoney
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Cordon
Jul 10, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Dmoney, Thank you for sharing your feedback on Jorge. We are delighted to hear that he continues to go above and beyond to exceed your expectations. As always, we look forward to assisting you again. Sincerely, Heather Lewis Client Care Manager

July 08, 2017

Great Service Professional attitude The team in the service department are very professional and very helpful. I have a 2017 Q7 and both times I've been to the dealership, they've taken More

by AudibonQ7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo, Jorge Cordon
Jul 10, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello AudibonQ7, Thank you for taking the time to share your feedback. We are excited to hear that our service department exceeded the level of your expectations. It is truly our goal to ensure that guests like yourself, and their vehicles are treated with the utmost care. If we can be of any further assistance, please don't hesitate to reach out. Best, Heather Lewis Client Care Manager

July 08, 2017

Great experience Advisor always keeps us updated on progress of car in a timely manner. Feel comfort in knowing they care about my car. Will continue to be a customer. More

by StellaA4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Jul 10, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello StellaA4, We appreciate your feedback and are happy to hear that your Service Advisor, Carlos, continues to provide you with the greatest care and comfort throughout your visits with us. As always, we look forward to your future visits with us. Best, Heather Lewis Client Care Manager

July 08, 2017

feedback Ken was very professional, he was always courteous and patience , the work and speed of service was amazing. The knowledge Ken showed was comforting t More

by NB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Yadegari, Ken Kritzer
Jul 10, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello NB, I am so happy to hear that you enjoyed your recent service visit with us. We look forward to working with you in the future and meeting and exceeding your expectations. When you have a moment please call me at 424 281-5692. Thank you, Tamara San Miguel | Lead Guest Experience Advisor

July 08, 2017

Car service Great service. I came with no reservation for my first car service. Ken was polite and helpful even if a gentleman at the desk outside was not very he More

by Lovemyaudi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
July 07, 2017

Alen is Awesome! It was a very unexpected trip to the dealership to get a new car and I could not be happier with how easy the process was and how great everyone was More

by JB85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen Balikcian
Jul 07, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi JB85, We appreciate your loyalty to Audi Beverly Hills as well as your feedback on Alen. It is great to hear that our team continues to deliver outstanding service that keeps you coming back. Congratulations on your newest Audi. We look forward to assisting you again in the future. Best, Heather Lewis Client Care Manager

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