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Audi Beverly Hills - A Fletcher Jones Company

Beverly Hills, CA

4.4
1,532 Reviews
Welcome to Audi Beverly Hills, the #1 Audi Dealership in the Nation for 7 consecutive years.!* Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Beverly Hills, California! Come experience “The Fletcher Jones Difference” today! *Number One Claim based on Audi USA New Sales Results 12/31/21.
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8850 Wilshire Blvd

Beverly Hills, CA

90211

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Showing 1,532 reviews

July 04, 2017

Reza is Amazing Reza has been very helpful and friendly every time we have been in there for service. So far he has been our go to sales rep since going there the las More

by Shahdi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Saboor
Jul 06, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Shahdi, Thank you for your great feedback and your loyalty. We appreciate your business and look forward to servicing your car in the future. If you have a minute please call me at (424 )281-5692. Best Regards, Tamara San Miguel | Lead Guest Experience Advisor

June 30, 2017

Excellent ! Quick ! Professional I worked with Reza to provide service to my car. He was excellent in explaining the procedure. Reza showed great follow up and took great care of me. More

by Tiffany1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Saboor
Jul 06, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Tiffany, Thank you for sharing your feedback with us. It is great to hear that Reza exceeded the level of your expectations and treated you with the utmost care. We hope to assist you again in the future! Best, Heather Lewis Client Care Manager

June 30, 2017

Great experience. My service experience with Harry Cha is always positive. Beverly Hills Audi is a good place to bring your Audi when it is in need of service. More

by dbelcastro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cha
Jul 06, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello dbelcastro, Thank you for your positive feedback on your recent visit to Audi Beverly Hills. We are excited to hear you had a pleasant experience with Harry and our service department. If we can be of any further assistance, please feel welcome to contact us. Best, Heather Lewis Client Care Manager

June 30, 2017

SERVICE Very good service experience, i recommend Audi Beverly Hills for service, Carlos Lazo was also very professional and friendly. Service was quick and v More

by JM PARIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Jul 06, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello JM PARIS, Thank you for your kind feedback and your generous recommendations. We are thrilled to hear that Carlos delivered excellent service to you throughout your visit with us. If we can be of any further assistance, please don't hesitate to reach out. Best, Heather Lewis Client Care Manager

June 29, 2017

impeccable service my experience with Carlos Lazo, as always, was fantastic. Carlos provides personal, attentive, and trustworthy service. he is responsive and prompt. h More

by wcdk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Jun 29, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for sharing your feedback on Carlos. We are pleased to hear that he continues to provide you with the highest level of service. As always, we look forward to your future visits. Best, Heather Lewis Client Care Manager

June 29, 2017

service My service experience was fantastic. Ken critter was great. I highly recommend service here. My service was friendly, courteous, and timely. They know More

by Jetmd76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Jun 29, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Jetmd76, Thank you for your feedback on your recent visit. It is great to hear that Ken provided you with friendly, courteous and timely service. Your recommendations are truly the highest form of flattery. Should you need any further assistance, please don't hesitate to reach out. Kind Regards, Heather Lewis Client Care Manager

June 27, 2017

Bad engine This is my worst Audi ever. Total engine replacement. Then an injector replacement. And now another injector replacement, this time out of warranty. B More

by ggdy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Harry Cha
Jul 07, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, I am glad to hear that our service advisor Harry provided you with outstanding customer service and handled the situation as best as we could. Please know that what you experienced is a rarity for Audi and I apologize for any inconvenience it may have caused. We will always be here to assist with your vehicle needs and appreciate your loyalty to our dealership. Thank you for your feedback once again. Sincerely, Tamara San Miguel | Lead Guest Experience Advisor

June 26, 2017

Amanda Hart - Best Buying Experience Ever Amanda Hart new everything about the vehicle I was interested in and could explain the difference between one car in stock and another and helped me t More

by Roger G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Hart
Jun 26, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Roger, Thank you for your feedback on Amanda. It is great to hear she delivered impeccable service to you. Should you need any further assistance, please don't hesitate to reach out. Best, Heather Lewis-Client Care Manager

June 26, 2017

Excellent Customer Service My Audi needed service. I went to Beverly Hills and was fortunate to get James Tirelli. I had the best customer service. James took care of everythin More

by Meghano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tirelli
Jun 26, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Meghano, Thank you for your feedback and for your recommendations. Our team members like James, aim to provide outstanding service. We are happy to hear that we delivered that level of service to you. Should you need any further assistance, please don't hesitate to reach out. Sincerely, Heather Lewis Client Care Manager

June 26, 2017

Reza Rocks! Many dealerships leave you disappointed. Reza always bends over backwards to make sure that your experience is easy and enjoyable. They are very luc More

by Melee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Saboor
Jun 26, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Melee, Thank you for your feedback. We are happy to hear that Reza provided you with great service and an excellent experience. At Audi Beverly Hills, we pride ourselves in recruiting the very best of the best who know how to deliver outstanding service. Should you need any further assistance, please don't hesitate to reach out. Kind Regards, Heather Lewis Client Care Manager

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