Back

Audi Beverly Hills - A Fletcher Jones Company

Beverly Hills, CA

4.4
1,532 Reviews
Welcome to Audi Beverly Hills, the #1 Audi Dealership in the Nation for 7 consecutive years.!* Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Beverly Hills, California! Come experience “The Fletcher Jones Difference” today! *Number One Claim based on Audi USA New Sales Results 12/31/21.
Contact Dealership

8850 Wilshire Blvd

Beverly Hills, CA

90211

Directions

By Type

Showing 1,532 reviews

June 22, 2017

Amazing Great dealership. My experience was excellent and I will for sure go back. I am going to recommend my husband look at Audi as well for his next car More

by Grossman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yuliya Sokolova
Jun 26, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Grossman1, Thank you for your feedback and your recommendations. We are thrilled to hear of your satisfaction during your visit. If we can be of any further assistance, please don't hesitate to contact us. Sincerely, Heather Lewis Client Care Manager

June 21, 2017

Great dealership! It was a very friendly and pleasant experience. Chester was very helpful and demonstrated all of the car's great features. Thank you Beverly Hills Au More

by Hellos8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chester Fonseca
Jun 26, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for taking the time to share your feedback with us. We are excited to hear that Chester delivered excellent service. Should you need any further assistance, please don't hesitate to reach out. Kind Regards, Heather Lewis Client Care Manager

June 21, 2017

Awesome Harry is always the perfect gentleman. He is honest and trustworthy so I like to deal with him since I developed a trusting relationship. He correspon More

by blesseddiva45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cha
Jun 26, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, I wanted to thank you for the kind words about Harry, and thrilled to hear of your satisfaction during your visit. Harry is dedicated to see that the needs of his guests are met, and takes great pride in his daily efforts. Our goal is to provide our guests with world-class service. I would love the opportunity to speak with you but am unable to locate you in our records. Please call me directly at (424) 281-5695 at your earliest convenience. I look forward to hearing from you Best, Lisa Mercurio – Guest Experience Advisor

June 20, 2017

Literally The Best Deals Kamiar Akhlaghi went above and beyond to ensure he got me into the car I wanted without sacrificing options. I've never dealt with someone who cared More

by kpour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamiar Akhlaghi
Jun 26, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Khashy, We appreciate you taking the time to share about your experience with us and are truly grateful you chose Audi Beverly Hills to find your dream car. It is great to hear that our team delivered the level of service we aim to provide. If we can be of any further assistance, please don't hesitate to contact us. Congratulations on your new Audi! Sincerely, Heather Lewis Client Care Manager

June 20, 2017

Friendly and straight shooting Josh and Jae were great. Really went the extra mile to make me happy. I would totally buy another car from them . Really genuine and patient. Guys I More

by Aaron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Barnajian, Michael Bradford, Jae Choi
Jun 26, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Aaron, Thank you for your sincere feedback. I am happy to hear you had a truly exceptional experience and working with Josh and Jae. We strive for complete guest satisfaction. I noticed we fell short of earning five stars on pricing, and welcome your insight. Partnering with our guests allows us to learn from your valuable feedback. I look forward for an opportunity to speak with you, please call me directly at (424)281-5695. Kind Regards, Lisa Mercurio Guest Experience Advisor

June 19, 2017

Great customer service Nice reception, quick turnaround, friendly and knowledgeable service agents, nice reception, automated invoicing by email, good and clean overall wait More

by Michel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Neal
Jun 26, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Michel, Thank you for your feedback. We are happy to hear that Andrew and the rest of our team exceeded the level of your expectations. If we can be of any further assistance, please don't hesitate to reach out. Kind Regards, Heather Lewis Client Care Manager

June 18, 2017

Repa;irs + 45,000 mile maintenance, I plan to continue bringing my Audi into the Beverly Hills location based on this positive experience. My service advisor, Reza Saboor, once again too More

by greta1946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Saboor
Jun 26, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Greta, Thank you for your loyalty to us and for sharing your feedback. We are thrilled to hear that Reza continues to exceed the level of your expectations. As always, we look forward to assisting you in the future. Kind Regards, Heather Lewis Client Care Manager

June 17, 2017

Great and On Time Service was great and they had the car ready for me on time. The car came back nice and clean. The dealership is friendly and professional. More

by Susan2958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Bradford, Carlos Lazo
Jun 26, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Susan, Thank you for your feedback. We are happy to hear our team members like Carlos and Michael, delivered excellent service to you. As always, we look forward to your future visits with us. Best, Heather Lewis Client Care Manager

June 17, 2017

Great as usual. I actually dealt with Ken Kritzer and I'm happy that the level of overall service was exceptional. I'm also happy that the evaluation was thoroug More

by IK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Jun 26, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello IK, Thank you for your feedback. We are happy to hear our team members like Ken, continue to deliver excellent service. As always, we look forward to your future visits with us. Best, Heather Lewis Client Care Manager

June 16, 2017

All Great Jorge was wonderful at Audi. He was extremely attentive and courteous . He was very helpful at explaining the issues with the. car and Kenny at Ente More

by lrubinoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Cordon
Jun 26, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for your feedback on your recent visit. We are pleased to hear that Jorge treated you with the utmost care and provided you with exceptional service. Should you need any further assistance, please feel free to contact us. Best, Heather Lewis Client Care Manager

...
71
...