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Audi Beverly Hills - A Fletcher Jones Company

Beverly Hills, CA

4.4
1,532 Reviews
Welcome to Audi Beverly Hills, the #1 Audi Dealership in the Nation for 7 consecutive years.!* Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Beverly Hills, California! Come experience “The Fletcher Jones Difference” today! *Number One Claim based on Audi USA New Sales Results 12/31/21.
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8850 Wilshire Blvd

Beverly Hills, CA

90211

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Showing 1,532 reviews

May 29, 2017

-trade Q3 for new lease of A3 Etron Bob Hesse is my salesperson. He is warm, kind and very knowledgeable about the Enron and explained the technology to me quite thoroughly. I like him More

by Etron driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hess
Jun 01, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for your feedback. We are happy to hear that Bob exceeded the level of your expectations. Congratulations on your new Audi! We hope to assist you again in the future. Best, Heather Lewis Client Care Manager

May 27, 2017

2018 Q5 - Beverly Hills Audi Fantastic! Amazing service, they bend over backwards to make it easy, especially Ryan. Can't wait to get another car so I can work with them...and the q5 is the More

by Bourre2481
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Bradley
Jun 01, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Bourre2481, Thank you for sharing your feedback with us. Our team is thrilled to hear that you received excellent service from Ryan and the rest of our team. Congratulations on the purchase of your 2018 Audi Q5. We look forward to assisting you again in the future. Kind Regards, Heather Lewis Client Care Manager

May 27, 2017

Quick diagnosing & repair of problem. Could not have been , Always polite and accurate diagnosing.Don't know why you would require 25 wods when fewer are better. Car wash could be a little more more thorough, m More

by tatu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Jun 01, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Tatu, Thank you for taking the time to share your feedback with us. We are happy to hear that Ken and the team provided you with excellent service. Please don't hesitate to reach out if we can be of any further assistance. Best, Heather Lewis Client Care Manager

May 26, 2017

great experience All my experiences with Audi Beverly Hills have been excellent. The personnel are great, the service superior, and the overall service of the highest More

by elliotk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
May 26, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Elliot, Thank you for taking the time to share about your experience. Your recommendations are truly the highest form of flattery. We are excited to hear that our team went above and beyond to provide you with the highest quality service. Should you need any further assistance, please don't hesitate to reach out. Kind Regards, Heather Lewis Client Care Manager

May 24, 2017

Recall Service was exelent,Carlos L.was professional ,I will recommend this place to my freinds. Carlos answer to all my questions and was so helpful. More

by TALLA
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
May 26, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Talla, Thank you for your feedback. We are delighted to hear that Carlos delivered a memorable experience. Your recommendations are truly a gift. We look forward to assisting you again in the future. Best, Heather Lewis Client Care Manager

May 20, 2017

Excellent Service I was only here because of a recall. In other words they had nothing to gain. Service was exceptional. Carlos was responsive and so helpful. Great More

by LosAngeles 12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
May 26, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you taking the time to share your feedback. We are delighted to hear that our team members like Carlos, provided you with exceptional service. Please don't hesitate to reach out if we can be of any further assistance. Kind Regards, Heather Lewis Client Care Manager

May 19, 2017

Great first time experience at the every hills location Reza was the gentleman I wasn't dealing with when I came in with my car. I lost my key and he immediately figured out a way to get my car key shipped More

by JOVANNY10027
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Neal, Reza Saboor
May 26, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Jovanny, Thank you for sharing your feedback. We are excited to hear that our team members like Reza, provided you with exceptional service. As always, we look forward to your future visits. Kind Regards, Heather Lewis Client Care Manager

May 19, 2017

Sam is awesome! I called from the East Coast and spoke with Sam. He's extremely knowledgeable and answered my questions. Audi shops on the East Coast don't compare. More

by DropAGear&Disappear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Yadegari
May 26, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello SK. Thank you for your feedback on Sam. We are delighted to hear that he provided you with excellent service! We hope we can be of further assistance to you again in the future. Best, Heather Lewis Client Care Manager

May 19, 2017

Excellent Ryan Bradley was our salesperson and he was beyond professional and so great to work with. He made everything so easy, and was extremely thorough an More

by EBH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Bradley, Sharon Amazon
May 26, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi EBH, We appreciate your feedback. It is great to hear that both Sharon and Ryan treated you with the utmost care. Should you need any further assistance, please don't hesitate to reach out. Congratulations on your new Audi! Best, Heather Lewis Client Care Manager

May 18, 2017

Amazing treatment at BH Audi Harry Cha provided exceptional communication and level of service at Audi Beverly Hills. Everything was explained and taken care of including alternat More

by Han75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cha
May 25, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Han75, Thank you for taking the time to share about your experience. We are excited to hear that Harry treated you with the utmost care. Please don't hesitate to reach out if we can be of any further assistance. Kind Regards, Heather Lewis Client Care Manager

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