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Audi Beverly Hills - A Fletcher Jones Company

Beverly Hills, CA

4.4
1,532 Reviews
Welcome to Audi Beverly Hills, the #1 Audi Dealership in the Nation for 7 consecutive years.!* Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Beverly Hills, California! Come experience “The Fletcher Jones Difference” today! *Number One Claim based on Audi USA New Sales Results 12/31/21.
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8850 Wilshire Blvd

Beverly Hills, CA

90211

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Showing 1,532 reviews

April 13, 2017

Great customer service! Carlos Lazo, always goes above and beyond with his customer service, always attentive and helpful and informative with the services done on my car. Th More

by WhyNot?!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Apr 17, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for your wonderful feedback on Carlos. It is great to hear that he continues to go above and beyond to provide you with an exceptional experience. As always, we look forward to assisting you in the future. Best, Heather Lewis Client Care Manager

April 13, 2017

Five-Star service Carlos kept us updated throughout the whole service process. We really appreciated that they took the time to find the problem and fix it properly. More

by Roramitriswi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Apr 17, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Roramitriswi, Thank you for your feedback on Carlos. We are are excited to hear that he delivered outstanding service to you. Please don't hesitate to reach out if any questions should arise or if we can be of any further assistance. Sincerely, Heather Lewis Client Care Manager

April 12, 2017

fast and friendly oil change very detailed evaluation of the car during the oil change. Fair price. Carlos kept me updated on the process and was on top of things. Very profession More

by LJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Apr 17, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi LJ, Thank you for your feedback on your recent visit and experience with Carlos. We are happy to hear that he delivered outstanding service to you. If you should need any further assistance, please don't hesitate to contact us. Best, Heather Lewis Client Care Manager

April 12, 2017

Excellent Alen Balikcian is an excellent salesman. I came in to look at the new 2018 Q5 and Alen was able to answer all of my questions with no pressure. I did More

by Will
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen Balikcian, John "JC" Collis
Apr 17, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Will, Congratulations on your new Audi Q5! We appreciate your feedback, and are excited to hear that Alen delivered a memorable and pleasant experience to you. If we can be of any further assistance, please don't hesitate to reach out. Thank you, Heather Lewis Client Care Manager

April 11, 2017

Very good experience As always my experience with BH Audi was great, from the moment I got there, they are attentive and professional. I will go back again for all my ser More

by frank10016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Apr 17, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Frank, Thank you for your feedback and your loyalty to Audi Beverly Hills. We are happy that our team continues to provide you with outstanding service. As always, our team looks forward to assisting you in the future. Sincerely, Heather Lewis Client Care Manager

April 11, 2017

recall appointment i took my car in cause it had a recall on it, harry cha took care of it in a timely manner and it was excellent service as usual. thank you. More

by SB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cha
Apr 17, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi SB, Thank you for sharing your feedback with us. We are happy that Harry assisted you promptly with excellent service. It is truly our goal to provide five-star service always. Should you need any further assistance, please don't hesitate to reach out. Best, Heather Lewis Client Care Manager

April 08, 2017

So easy and efficient Excellent service super easy and fast and reliable. Service provider was really friendly and very helpful. I usisally dread these sort of things but More

by Amy's Audi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Apr 10, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Amy, We appreciate you taking the time to share about your recent visit. Our team members like Carlos, are excited to hear that your experience with us was exceptional. As always, we look forward to assisting you again in the future. Sincerely, Heather Lewis Client Care Manager

April 08, 2017

The best!! Harry Cha is the best! He's so nice and so helpful. All other staffs are nice and friendly too. I would recommend this dealer to all my friends. More

by whywhyte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cha
Apr 10, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for sharing your feedback with us and for your recommendations! We are glad to hear that Harry exceeded the level of your expectations. Should you need any further assistance, please don't hesitate to reach out. Best, Heather Lewis Client Care Manager

April 06, 2017

Ken Kritzer has always been my service advisor and has always gone above and beyond to help me and make my experience at Audi truly exceptional - he is reason why More

by Audi 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Apr 10, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Audi 123, Thank you for taking the time to share your feedback with us. We are thrilled to hear that Ken went above and beyond to provide you with excellent service. Should you need any further assistance, please don't hesitate to reach out. Best, Heather Lewis Client Care Manager

April 06, 2017

Well worth it Friendly,and on time.Car was clean,fixed advisor delivered on his promis.i would recommend him and service department to others.Waoting area well stoc More

by Yury21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Cordon
Apr 10, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Yury21, We appreciate your feedback and are happy to hear you service team members like Jorge, provided you with amazing service. Your recommendations are truly a gift. Should you need any further assistance, please don't hesitate to contact us. Kind regards, Heather Lewis Client Care Manager

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