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Audi Beverly Hills - A Fletcher Jones Company

Beverly Hills, CA

3.9
1,537 Reviews
Welcome to Audi Beverly Hills, the #1 Audi Dealership in the Nation for 7 consecutive years.!* Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Beverly Hills, California! Come experience “The Fletcher Jones Difference” today! *Number One Claim based on Audi USA New Sales Results 12/31/21.
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8850 Wilshire Blvd

Beverly Hills, CA

90211

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Showing 1,537 reviews

April 16, 2017

Pleasure doing business Car buying is never fun but Audi Beverly Hills made the experience smooth. Customer service was great. I think test driving around the busy area took More

by Viteri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shiru Pastiya, Juan Maldonado
Apr 17, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Viteri, Thank you for your feedback. We are thrilled to hear that Juan and Sheru provided you with an excellent experience in a timely manner. Your recommendations are truly one of the highest forms of flattery. If we can be of any further assistance, please feel welcome to contact us. Congratulations on your new Audi! Sincerely, Heather Lewis Client Care Manager

April 14, 2017

Service Great Service. Friendly and timely. complimentary Shuttle service to and from home so I didn't have to deal with that. Hand wash included as well! More

by dantheman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Apr 17, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Dantheman, We appreciate your feedback and are excited to hear that you are enjoying our Fletcher Jones Preferred Owner Benefits! Should any questions arise or if we can be of any further assistance, please don't hesitate to reach out. Kind regards, Heather Lewis Client Care Manager

April 14, 2017

Excellent service and prompt response to minor problem Terrific Experience--we were able to complete the entire transaction very smoothly and professionally. A minor blemish to the car that was discovered More

by manesquire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Amazon
Apr 17, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Manesquire, Thank you for your positive feedback. Our team is delighted to hear that you had a terrific experience! Congratulations on your new Audi. We look forward to assisting you in the future. Kind regards, Heather Lewis Client Care Manager

April 14, 2017

15k service Carlos made sure that we got the best service package and saved us several hundred dollars. And he remembered our car from the other times we brought More

by DigiRob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Apr 17, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi DigiRob, Thank you for your feedback on Carlos. Our team truly strives to go above and beyond for all of our guests. It is great to hear that Carlos continues to provide that level of service to you. Should you need any further assistance, please feel free to contact us. Best, Heather Lewis Client Care Manager

April 14, 2017

Perfect experience Audi stepped its game with the new Q7 to the top of the SUV class. BH Audi was a beautiful experience, and Michael Tesh was helpful, not pushy, kind, More

by Peter Landesman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Tesh
Apr 17, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Peter, We appreciate you taking the time to share about your experience, and are happy to hear that you received a memorable and pleasant experience from our team members like, Michael. If we can be of any further assistance, please don't hesitate to contact us. Thank you, Heather Lewis Client Care Manager

April 13, 2017

Great customer service! Carlos Lazo, always goes above and beyond with his customer service, always attentive and helpful and informative with the services done on my car. Th More

by WhyNot?!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Apr 17, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello, Thank you for your wonderful feedback on Carlos. It is great to hear that he continues to go above and beyond to provide you with an exceptional experience. As always, we look forward to assisting you in the future. Best, Heather Lewis Client Care Manager

April 13, 2017

Five-Star service Carlos kept us updated throughout the whole service process. We really appreciated that they took the time to find the problem and fix it properly. More

by Roramitriswi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Apr 17, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Roramitriswi, Thank you for your feedback on Carlos. We are are excited to hear that he delivered outstanding service to you. Please don't hesitate to reach out if any questions should arise or if we can be of any further assistance. Sincerely, Heather Lewis Client Care Manager

April 12, 2017

Excellent Alen Balikcian is an excellent salesman. I came in to look at the new 2018 Q5 and Alen was able to answer all of my questions with no pressure. I did More

by Will
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alen Balikcian, John "JC" Collis
Apr 17, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Will, Congratulations on your new Audi Q5! We appreciate your feedback, and are excited to hear that Alen delivered a memorable and pleasant experience to you. If we can be of any further assistance, please don't hesitate to reach out. Thank you, Heather Lewis Client Care Manager

April 12, 2017

fast and friendly oil change very detailed evaluation of the car during the oil change. Fair price. Carlos kept me updated on the process and was on top of things. Very profession More

by LJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Apr 17, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi LJ, Thank you for your feedback on your recent visit and experience with Carlos. We are happy to hear that he delivered outstanding service to you. If you should need any further assistance, please don't hesitate to contact us. Best, Heather Lewis Client Care Manager

April 11, 2017

recall appointment i took my car in cause it had a recall on it, harry cha took care of it in a timely manner and it was excellent service as usual. thank you. More

by SB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cha
Apr 17, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi SB, Thank you for sharing your feedback with us. We are happy that Harry assisted you promptly with excellent service. It is truly our goal to provide five-star service always. Should you need any further assistance, please don't hesitate to reach out. Best, Heather Lewis Client Care Manager

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