Audi Beverly Hills - A Fletcher Jones Company

Pleasant stress-free experience This was my first time at this dealership and Reza was very helpful. He made sure that I was able to pick my car up at my requested time. I had also r This was my first time at this dealership and Reza was very helpful. He made sure that I was able to pick my car up at my requested time. I had also requested a rental car and that experience was smooth and easy. I was satisfied and will be returning to this dealership for servicing. More

Awesome Experience - Love our new Audi This dealership was top notch! Amanda went above and beyond to make sure we purchased the car we were most comfortable with. She was in no way pushy w This dealership was top notch! Amanda went above and beyond to make sure we purchased the car we were most comfortable with. She was in no way pushy what-so-ever. After we decided on our Audi the process was absolutely painless. So quick and professional. We felt like family by the end of the whole process! I would recommend Amanda Hart to anyone who is looking for a vehicle. More

Love the car! Really beautiful auto this a4 premium plus Quattro. Amanda helped me out with the learning curve on it's technology package and has been a joy to wor Really beautiful auto this a4 premium plus Quattro. Amanda helped me out with the learning curve on it's technology package and has been a joy to work with. The folks at this dealership are smart and competent! It's only been 2 days but it's been a happy 2 days! More

Fast and easy service Andrew made my appointment for service for a recall I had on my car. He and his assistant got me in and out rather quickly. They got me a rental car v Andrew made my appointment for service for a recall I had on my car. He and his assistant got me in and out rather quickly. They got me a rental car very easily. They called me to keep me updated and callled me when my car was ready to be picked up. When o arrived it was waiting for me More

Invaluable help from Jennifer Belander,Auto Brand Specialist Carlos Lazo, Service Advisor, was very helpful and kind when i came in for my first car wash for my new Audi Q5. I had had my car delivered to me Carlos Lazo, Service Advisor, was very helpful and kind when i came in for my first car wash for my new Audi Q5. I had had my car delivered to me and needed more of an overview of how it worked,, and he referred me to Jennifer Belander for technical support while waiting for my car to be washed. Jennifer was extremely warm, patient, helpful, knowledgeable and professional and made me feel much better about my purchase! She showed me a similar car and went through all of the technical components thoroughly with me. She is a class act, and I wish I had had her input when I originally considered purchasing my car. Thanks, Jennifer! More

A million times better than BMW I had access to a corporate rate on a car with BMW, and my wife and I were in the market for a crossover SUV. I walked into BMW and, long story short, I had access to a corporate rate on a car with BMW, and my wife and I were in the market for a crossover SUV. I walked into BMW and, long story short, was unimpressed. So I called Audi Beverly Hills, telling them while I liked the BMW rate, I didn't like the people, and I'd rather go with another dealership if I could. By the time I got to the Audi reception desk the next day, no less than four representatives had offered to help me. And this level of customer service was typical on every level, with every person we dealt with. After receiving a great offer that matched the BMW, and even extended to a slightly larger model, I returned to the BMW to see if they could do anything on the larger car. Their response: BMW is better and it's going to be more expensive, "you're buying the badge." With the Audi, while I am certainly very happy with the car itself (and the badge), in large part I went with it because of the people at Audi Beverly Hills. More

Audi review Great service in a friendly environment very clean and comfortable space and accommodating to my schedule. Great location. Would definitely come back Great service in a friendly environment very clean and comfortable space and accommodating to my schedule. Great location. Would definitely come back and reccomend to others. More

Professional and efficient except the car pick up Harry Cha is my manager. He was very professional and efficient both, in dealing with the problem and in communicating with me. Take in the car was fa Harry Cha is my manager. He was very professional and efficient both, in dealing with the problem and in communicating with me. Take in the car was fast even though it was the rush hour. The only "but" was pick up of the car which was at 6:10pm. I had to wait for about 20-25 minutes. If you guys fix this part, it would truly be an exceptional experience! More

Recall service As a result of the software recall on my 2013 A6, I scheduled service. Although the schedule was tight, the dealer fit me into their schedule. I was v As a result of the software recall on my 2013 A6, I scheduled service. Although the schedule was tight, the dealer fit me into their schedule. I was very pleased they could fit me in and complete the work in approx 4 hours More

Very pleased with service! My service rep went above and beyond to make sure the issues with my Q5 were diagnosed properly and repaired properly. Carlos really took the time to My service rep went above and beyond to make sure the issues with my Q5 were diagnosed properly and repaired properly. Carlos really took the time to make sure I was satisfied with my service. More