Audi Beverly Hills - A Fletcher Jones Company

Took care of all the problems My 2016 S4 had a problem with power steering and I couldn't operate the vehicle. Audi's roadside assistant was called and towed my car. Ken Kritzer m My 2016 S4 had a problem with power steering and I couldn't operate the vehicle. Audi's roadside assistant was called and towed my car. Ken Kritzer made sure my car was back to prefect condition and went above and beyond as I asked him to do the 15k service while it was already in the dealership, and he made it happen on the same day. More

Overall great service Although the reason for sudden engine stop could not be found, the service representative was really helpful. I would come back again for the service. Although the reason for sudden engine stop could not be found, the service representative was really helpful. I would come back again for the service. More

Exceptional service. I was really happy with the service and time it took to get my car back. I felt a real passion for making me happy and the communication was A+. I app I was really happy with the service and time it took to get my car back. I felt a real passion for making me happy and the communication was A+. I appreciated the honesty and level of commitment that was showed. All in all, I couldn't be happier. More

Audi A3 service Reza took extra care to understand my concerns and ensure they were taken care of. He also helped offset costs after finding out my warranty expired Reza took extra care to understand my concerns and ensure they were taken care of. He also helped offset costs after finding out my warranty expired a week prior. More

Excellent Service Service was excellent. The minute I pulled in, service folks were very accommodating and Rez was helpful in explaining things that I wasn't able to a Service was excellent. The minute I pulled in, service folks were very accommodating and Rez was helpful in explaining things that I wasn't able to add when I scheduled it online. More

Simply Marvelous!! Genuinely I've never experienced so much kindness from employees at one dealership, I never even imagine getting a car from Beverly Hills but I did!! Thanks To I've never experienced so much kindness from employees at one dealership, I never even imagine getting a car from Beverly Hills but I did!! Thanks To the Fletcher Jones Company More

Great service! The gentleman who ultimately helped me get a car was very informative and helpful and got me exactly what I wanted. I was initially told by the sales The gentleman who ultimately helped me get a car was very informative and helpful and got me exactly what I wanted. I was initially told by the sales manager that he can't help me and as I waited for my Uber to go to another Audi dealership, Faisal offered to help me get what I want and he did! More

Great service! My car is happy! I took my car not knowing what the problem was with my car but thank you too Harry cha explain what was going on with my car and got it fixed in a tim I took my car not knowing what the problem was with my car but thank you too Harry cha explain what was going on with my car and got it fixed in a timely fashion I will gladly bring my car back to this dealer knowing that I'll be taking care of. More

Excellent staff all around Excellent price and experience. Both my sales representative and financial Banager were very helpful and got the deal done. Great RS five purchase and Excellent price and experience. Both my sales representative and financial Banager were very helpful and got the deal done. Great RS five purchase and was happy to have the certified car. More

Exceptional Service I got my car serviced and was greeted by the friendliest of all your employees Harry Cha. He always makes me feel welcomed and in good hands. I alw I got my car serviced and was greeted by the friendliest of all your employees Harry Cha. He always makes me feel welcomed and in good hands. I always feel like Harry and I are on the same page. I feel like Harry's ability to explain everything coherently and on point is exceptional for a car dealership. If you need something done and done right with excellent communication and dedication to customer service, Harry is your guy! More