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Audi Beverly Hills - A Fletcher Jones Company

Beverly Hills, CA

4.4
1,532 Reviews
Welcome to Audi Beverly Hills, the #1 Audi Dealership in the Nation for 7 consecutive years.!* Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Beverly Hills, California! Come experience “The Fletcher Jones Difference” today! *Number One Claim based on Audi USA New Sales Results 12/31/21.
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8850 Wilshire Blvd

Beverly Hills, CA

90211

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Showing 1,532 reviews

February 16, 2017

Excellent service. Came in to get my car serviced. Harry was friendly as usual and got me set up right away. Got a call the same day saying my car was ready. Easy proc More

by wavi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cha
Feb 17, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Wavi, We appreciate you sharing about your recent experience with us. It is great to hear that you were provided with a pleasant experience from Harry and the rest of our team. We aim to ensure all of our guests always receive a satisfactory experience. Should you need any further assistance, please don't hesitate to reach out. Thank you, Heather Lewis Client Care Manager

February 14, 2017

Excellent Warmly greeted on arrival and Ken Kritzer came out promptly to meet me. Whole process was fast and efficient. Car in great shape after service. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Feb 17, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Mike, Thank you for sharing your feedback. It is great to hear that Ken and the rest of our team members provided you with excellent service in a timely manner. If we can be of any further assistance, please don't hesitate to reach out. Best, Heather Lewis Client Care Manager

February 13, 2017

Exceptionally friendly, honest and easy. I shyly drove into the parking structure after taking 3 laps around the neighborhood. Driving an older work truck with lumber on the rack, I didn't w More

by EcoRam2014
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nympha Marcos, Jae Choi
Feb 17, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello EcoRam2014, Thank you for taking the time to share about your experience with us. Our team truly strives to ensure that every one of our guests receive first-class service, always. We are happy to hear that our team delivered that level of service to you. Should you need any further assistance, we are more than happy to assist! Sincerely, Heather Lewis Client Care Manager

February 04, 2017

Excellent service They are always on time. Usually I never have to wait. The service is always friendly and fast. Even when they have a lot of cars to be serviced. Ev More

by rafaelbr29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Cordon
Feb 10, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Rafael, Thank you for sharing your feedback. Our team members strive to provide exceptional, timely service to all of our guests. We are happy to hear that we delivered that level of service to you. If we can be of any further assistance, please don't hesitate to reach out. Sincerely, Heather Lewis Client Care Manager

February 04, 2017

Harry is the best Every time I come in Harry is my guy. Every time I have showed up he has been the impact of my experience. This time he proved to go above and beyond. More

by Taulbee3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cha
Feb 10, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Taulbee3, Thank you for taking the time to share about your experience. We are happy to hear that our team of associates like Harry, exceeded the level of your expectations. Should you need any further assistance in the future, please don't hesitate to contact us. Best, Heather Lewis Client Care Manager

February 04, 2017

Excellent Great service very professional and very friendly. I highly recommend the audio of Beverly Hills.Thanks for Carlos Lazo again for great service and More

by Artur Arutyunyan A8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Feb 10, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Artur, Thank you for sharing about your experience with us. Our team receives your recommendations as the highest form of flattery. We are thrilled to hear that Carlos and the rest of our team delivered exceptional service to you. Should you need any further assistance, please don't hesitate to reach out. Best, Heather Lewis Client Care Manager

February 03, 2017

all good EXCEPT Ken Kritzer is great as was the service ... BUT waiting at least 20 minutes for my car to brought to me from another lot was horrible. More

by Richard gladstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
January 31, 2017

Great service with Fariba Fariba and the team went out of their way to meet our needs and we were thrilled with the result. Thank you Audi, we love our car! More

by Claire Seidler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fariba Ghorbani
Feb 01, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Claire, Congratulations on your new Audi! It is great to hear that Fariba and the rest of our team were able to go above and beyond for you. Our mission is to ensure all of our guests experience a world-class service, always. If we can be of any further assistance, please let us know. Thank you, Heather Lewis Client Care Manager

January 31, 2017

Easy, enjoyable, expedited My interactions with every member of the service team was cordial and intuitive. The whole process was very easy and accomplished quickly. I was re More

by Audi Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Saboor
Feb 01, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Audi Driver, We appreciate your feedback, and are thrilled to hear you were treated with a world-class experience! Our team truly strives to provide the utmost care for all of our guests. If we can be of any further assistance to you in the future, please don't hesitate to reach out. Thank you, Heather Lewis Client Care Manager

January 28, 2017

Amazing as always Brought my 2011 a4 in because it was acting funny. I was set up with a rental (like always) and updated daily. Harry has helped me multiple times and More

by clenet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cha
Feb 01, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Clenet, We value your loyalty and appreciate you taking the time to share your feedback with us. Our team of associates including Harry, always aim to go above and beyond for all of our guests to ensure the ultimate satisfaction. We are happy to hear Harry and the rest of our team were able to deliver that level of experience to you. Should you need any further assistance, please feel free to let us know. Thank you, Heather Lewis Client Care Manager

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