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Audi Beverly Hills - A Fletcher Jones Company
Beverly Hills, CA
1,537 Reviews
Welcome to Audi Beverly Hills, the #1 Audi Dealership in the Nation for 7 consecutive years.!*
Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Beverly Hills, California! Come experience “The Fletcher Jones Difference” today!
*Number One Claim based on Audi USA New Sales Results 12/31/21.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,537 reviews
January 25, 2017
Service and a couple of small fixits Ken was great but the services are overpriced. It is a matter of convenience but always feels very pricey. Even small things seem to cost much more Ken was great but the services are overpriced. It is a matter of convenience but always feels very pricey. Even small things seem to cost much more than seems reasonable, like replacing a small plastic cover on a knob for $125. More
by Alice Carr
Employees Worked With
Ken Kritzer
January 24, 2017
Pleasant My experience at Audi Beverly Hills was convenient and easy. The staff was very friendly and accommodating. The checkout process was fast and I was ab My experience at Audi Beverly Hills was convenient and easy. The staff was very friendly and accommodating. The checkout process was fast and I was able to make my payment over the phone. Thank you! More
by camillarenee
Employees Worked With
Scottie Christian
January 24, 2017
responsive and timely car was serviced properly and ready when promised. Carlos always responded timely to me on questions I had and provided me with my car on time and cle car was serviced properly and ready when promised. Carlos always responded timely to me on questions I had and provided me with my car on time and clean. More
by gdiamond
Employees Worked With
Carlos Lazo
January 23, 2017
EXCELLENT - THANK YOU Thank you to all at Beverly Hills Audi for your prompt and kind service. All personnel was thoughtful and considerate. Refreshments were offered and Thank you to all at Beverly Hills Audi for your prompt and kind service. All personnel was thoughtful and considerate. Refreshments were offered and the test drive was immediate. The lease signing was very organized and quick! My husband and I love Audi's and have been leasing many Audi's since 1997! More
by MGG
Employees Worked With
Farhad Douroudian
January 21, 2017
YES thanks to JUAN MALDONADO I bought a new car yesterday after 34 years with Neta at BMW, like the Q3, the salesman Allen mislead me twice, ... made a mistake ...on the deal, I a I bought a new car yesterday after 34 years with Neta at BMW, like the Q3, the salesman Allen mislead me twice, ... made a mistake ...on the deal, I almost walk out till Juan Macdonado the financial gentleman save the day, and Jose Soto was great as well, it is not fair to give misinformation to a client, once ....it is a mistake.....twice it is a lie ! More
by Frenchie01
Employees Worked With
JOSE SOTO was excellent to review the car function , Juan Maldonado
January 21, 2017
Excellent service from Jose Soto and Raj Mohda. Excellent service and professionalism from Raj and Jose. I found the pre-owned car (Audi Q7) and came in the next day to purchase the car. Everythin Excellent service and professionalism from Raj and Jose. I found the pre-owned car (Audi Q7) and came in the next day to purchase the car. Everything was very easy and I was treated incredibly well by both Raj and Jose. They were personable, very knowledgeable and very outgoing to make my experience perfect. I love our new pre-owned car and have been also very happy with the service department at the dealership. I will always buy my new cars at this dealership and my friends are already looking to buy cars from this top rate dealership. All the class all the way..... More
by danswheels
Employees Worked With
Joe Soto and Raj Mohda.
January 20, 2017
Harry Cha is the service guy to go too Amazing, professional, friendly, and simply fantastic. I had an exceptional experience with Harry. The service was done on time, and I was able to ge Amazing, professional, friendly, and simply fantastic. I had an exceptional experience with Harry. The service was done on time, and I was able to get back to work quick. What can I say? If you want fast, reliable and hi onset service, call Harry Cha. More
by AZK
Employees Worked With
Harry Cha
January 19, 2017
THANK YOU, KEN! If you need any service assistance, Ken Kritzer is the one to go to. Ken helped me in an urgent situation with my car and was not only thorough and he If you need any service assistance, Ken Kritzer is the one to go to. Ken helped me in an urgent situation with my car and was not only thorough and helpful, but also kind and kept me up to date every step of the way. Thank you, Ken! Best service guy there is! More
by Hannah223
Employees Worked With
Ken Kritzer
January 18, 2017
Took care of everything They repaired two flat tires (pothole attack) and milled the rims to look like new. Enterprise rent-a-car turned out to be a bit of a problem but BH They repaired two flat tires (pothole attack) and milled the rims to look like new. Enterprise rent-a-car turned out to be a bit of a problem but BH Audi helped resolve the issue. More
by John F
Employees Worked With
Carlos Lazo
January 17, 2017
Great service. Carlos is great. He bent over backwards to make sure that we got our car back as soon as possible, without any cost to us. Carlos is great. He bent over backwards to make sure that we got our car back as soon as possible, without any cost to us. More
by Carolyn Murdock
Employees Worked With
Carlos Lazo
