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Audi Beverly Hills - A Fletcher Jones Company

Beverly Hills, CA

4.2
1,534 Reviews
Welcome to Audi Beverly Hills, the #1 Audi Dealership in the Nation for 7 consecutive years.!* Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Beverly Hills, California! Come experience “The Fletcher Jones Difference” today! *Number One Claim based on Audi USA New Sales Results 12/31/21.
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8850 Wilshire Blvd

Beverly Hills, CA

90211

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Showing 1,534 reviews

January 23, 2017

EXCELLENT - THANK YOU Thank you to all at Beverly Hills Audi for your prompt and kind service. All personnel was thoughtful and considerate. Refreshments were offered and More

by MGG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farhad Douroudian
Jan 24, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello MGG, Congratulations on your newest Audi! We appreciate your feedback and value your loyalty. It is always great to hear our team is excelling in delivering 5-star service to our guests. If you should have any questions, please don't hesitate to contact us. Thank you, Heather Lewis Client Care Manager

January 21, 2017

YES thanks to JUAN MALDONADO I bought a new car yesterday after 34 years with Neta at BMW, like the Q3, the salesman Allen mislead me twice, ... made a mistake ...on the deal, I a More

by Frenchie01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOSE SOTO was excellent to review the car function , Juan Maldonado
January 21, 2017

Excellent service from Jose Soto and Raj Mohda. Excellent service and professionalism from Raj and Jose. I found the pre-owned car (Audi Q7) and came in the next day to purchase the car. Everythin More

by danswheels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Soto and Raj Mohda.
Jan 24, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Danswheels, Congratulations on your new Audi! We appreciate you taking the time to share about your experience with us. Our team views your recommendations as the highest form of flattery. We are also happy to hear Raj and Jose were able to provide you with quality service to help you find your dream car. As always, our team hopes to further assist you in the future. Thank you, Heather Lewis Client Care Manager

January 20, 2017

Harry Cha is the service guy to go too Amazing, professional, friendly, and simply fantastic. I had an exceptional experience with Harry. The service was done on time, and I was able to ge More

by AZK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cha
Jan 24, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello AZK, We value your feedback and are happy to hear Harry was able to provide you with exceptional service in an efficient manner. If we can be of any further assistance, please let us know. Best, Heather Lewis Client Care Manager

January 19, 2017

THANK YOU, KEN! If you need any service assistance, Ken Kritzer is the one to go to. Ken helped me in an urgent situation with my car and was not only thorough and he More

by Hannah223
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Jan 24, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Hannah223, We appreciate your feedback and are excited to hear Ken was able to assist you with the utmost care possible. Our team truly strives to always go above and beyond for all our guests. If any questions should arise, please don't hesitate to reach out to us. Thank you, Heather Lewis Client Care Manager

January 18, 2017

Took care of everything They repaired two flat tires (pothole attack) and milled the rims to look like new. Enterprise rent-a-car turned out to be a bit of a problem but BH More

by John F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Jan 24, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello John, We appreciate you taking the time to share your feedback with us. It is always great to hear our team member including Carlos, were able to exceed the level of your expectations. If we can be of any further assistance to you, please don't hesitate to let us know. Thank you, Heather Lewis Client Care Manager

January 17, 2017

Great service. Carlos is great. He bent over backwards to make sure that we got our car back as soon as possible, without any cost to us. More

by Carolyn Murdock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Jan 24, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Carolyn, Thank you for your feedback. Our team of associates like Carlos, aim to provide 5-star service to all of our guests, always. We are excited to hear our team was able to exceed the level of your expectations. If any questions should arise, please feel free to reach out to us. Kind Regards, Heather Lewis Client Care Manager

January 15, 2017

Awesome and Amazing Blew a tire on a pothole in Hollywood, and Harry and the guys in service made sure that there was no other damage to the rims, alignment, undercarriag More

by ACuculich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cha
Jan 24, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello ACuculich, Thank you for sharing your feedback with us. Our team strives to go above and beyond to ensure all our guests receive the best possible service. We are happy to hear Harry was able to assist you with the utmost care. If we can be of any further assistance, please don't hesitate to reach out. Best, Heather Lewis Client Care Manager

January 12, 2017

Great All professional and timely - all went smoothly -nothing to complain about -courteous - clean - no wait - all went very well - don't know what else to More

by Milliford
Recommend Dealer
Yes
Employees Worked With
Jorge Cordon
Jan 18, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Milliford, We appreciate your taking the time to share your feedback with us. We’re happy to hear that our team was able to deliver such professional and timely service. If we can be of any further assistance to you in the future, please don’t hesitate to let us know. Best, Heather Lewis Client Care Manager

January 11, 2017

Awesome and easy Wonderfully helpful staff. They answered all my questions and were quite attentive. I will definitely go back to Audi Beverly Hills for car purchases More

by Saharj007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Yadegari, Karsten Tschaepe
Jan 24, 2017 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Saharj007, We appreciate you taking the time to share your feedback with us. It is great to hear that our team members, such as Karsten and Sam, were able to provide you with quality service. We look forward to assisting you again in the future. Thank you, Heather Lewis Client Care Manager

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