Audi Beverly Hills - A Fletcher Jones Company

Oil Change The service department is always warm and welcoming when you drive up. I have built a rapport since I have been coming in for my car washes and maint The service department is always warm and welcoming when you drive up. I have built a rapport since I have been coming in for my car washes and maintenance. Thank you. Happy New Year. More

great service Jorge was friendly and accommodating. I really don't like having to write a longer review (25 word minimum is a pain) -- but I look forward to dealing Jorge was friendly and accommodating. I really don't like having to write a longer review (25 word minimum is a pain) -- but I look forward to dealing with Jorge again. More

Fast, Efficient, Honest, and highly recommended. Every interaction I've had with Audi Beverly Hills service team, has exceeded my expectations. For issues that may take an hour or two somewhere else, Every interaction I've had with Audi Beverly Hills service team, has exceeded my expectations. For issues that may take an hour or two somewhere else, the Audi Beverly Hills Service Team will usually handle within 30 minutes. My most recent interaction was with Harry Cha, who was very friendly with exceptional customer service. He figured out my issue within five minutes of our conversation, had my car taken care of, and I was off within 25 minutes of my arrival time. I would also like to mention Carlos Lazo, who has worked with me in the past and also provided great service. Thank you. More

Classy Carlos was helpful, efficient and accommodating He got me a courtesy car to give me a ride back and forth and they completed the service B job in 5 Carlos was helpful, efficient and accommodating He got me a courtesy car to give me a ride back and forth and they completed the service B job in 5 hours. More

service and new breaks Scottie was very nice and thorough. Keep us in the loop the entire time about estimates and timing for our repairs and everything was completed as he Scottie was very nice and thorough. Keep us in the loop the entire time about estimates and timing for our repairs and everything was completed as he said it would be. More

Review of recent lease experience at Fletcher Jones Audi We just leased the Audi Q5 at Audi Beverly Hills Fletcher Jones. We had a terrific experience starting with our salesperson, Amanda, to our finance pe We just leased the Audi Q5 at Audi Beverly Hills Fletcher Jones. We had a terrific experience starting with our salesperson, Amanda, to our finance person, Amy and added assistance with J.C. We did have to wait a decent amount of time to meet with Finance to complete the deal, however it was New Year's Eve and there were a lot of customers! We love our new car! More

Great Car Buying Experience I purchase a car every two to three years, this dealership really stands out as exceptional. A fair deal and a straight forward purchase process. Sa I purchase a car every two to three years, this dealership really stands out as exceptional. A fair deal and a straight forward purchase process. Sammy was an excellent sales person and did a very good job of addressing all of my questions regarding my new Audi. More

Engine repair Took my car in over the holidays and got an appointment same day as calling. Was offered a loaner and my service was fast and the problem solved. Took my car in over the holidays and got an appointment same day as calling. Was offered a loaner and my service was fast and the problem solved. More

Great overall experience Really happy I chose BH Audi. The team was really helpful and responsive. Everyone made me feel comfortable and had a can do attitude. I don't have an Really happy I chose BH Audi. The team was really helpful and responsive. Everyone made me feel comfortable and had a can do attitude. I don't have anything else to add. More

I had great services. Ken was really kind and helpful. I always get great service from Ken. He explained every questions I asked. I believe he is one of best person in serv Ken was really kind and helpful. I always get great service from Ken. He explained every questions I asked. I believe he is one of best person in service area at audi Beverly hill. Thank you so so much. More