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Audi Beverly Hills - A Fletcher Jones Company

Beverly Hills, CA

4.4
1,532 Reviews
Welcome to Audi Beverly Hills, the #1 Audi Dealership in the Nation for 7 consecutive years.!* Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Beverly Hills, California! Come experience “The Fletcher Jones Difference” today! *Number One Claim based on Audi USA New Sales Results 12/31/21.
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8850 Wilshire Blvd

Beverly Hills, CA

90211

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Showing 1,532 reviews

December 30, 2016

Awesome Experience. Car was delivered when promised. I brought my car in and I needed it back by 11:00. Ken made sure that the car was ready on time. Great Experience!! More

by JK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Dec 30, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

It is always so nice to hear that Ken and our team are delivering great experiences and that we were able to provide efficient service for you. Thank you for sharing your feedback. Please feel free to contact us if any questions should arise. -Heather Lewis, Client Care Manager

December 29, 2016

Reza Saboor is incredibly helpful I am very very satisfied with the help I received at Audi. Not only was the technical and mechanical work done on my car exceptional, but the customer More

by Elizabeth Tabak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Saboor
Dec 30, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for your stellar feedback about your recent visit. It is always great to hear that Reza and our team were able to take such exceptional care of you and your Audi. Please feel free to reach out if we can be of any further assistance. -Heather Lewis, Client Care Manager

December 29, 2016

Excellent service Very professional from beginning to end. I will happily recommend Audi BH for sales and service. Carlos is a credit to your organization. I will certa More

by Bobbud6
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Dec 30, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for your kind feedback and recommendations of Carlos and our team. We are very fortunate to have associates that continue to delight and deliver exceptional service. We look forward to assisting you for many years to come. -Heather Lewis, Client Care Manager

December 29, 2016

This amazingly detailed staff makes it look effortless The folks at this dealership, from the excellent service staff like Ken Kritzer, through to the sales staff, like Kami and Drew, and the folks like Ta More

by BillPom
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer, Michael Bradford, Taylor Bradford, Kamiar Akhlaghi, Amy Issac
Dec 30, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

I am very pleased to hear that Kami, Drew, and the rest of our team were able to deliver such a memorable experience and assist you in finding the perfect car. Thank you for taking the time to share your feedback with us. We look forward to your future visits and are here to help should any questions arise. -Heather Lewis, Client Care Manager

December 21, 2016

Excellent service Got the car delivered immediately with Alejandro who was extremely patient and helpful. Fantastic in every way! We are very happy customers and thr More

by Mittman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Ruiz
Dec 23, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Mittman, We appreciate your sharing your experience with us. We value what you have to say and are happy to hear that Alejandro and the rest of the team were able to help you find your dream car! Congratulations on your new Audi. If we can assist you with any other vehicle-related inquiries, please feel free to reach out. Thank you, Heather Lewis Client Care Manager

December 19, 2016

Smooth From my arrival until I took the car I bought everything was impeccable.From the sales people to the finance people everyone very professional . Than More

by Yo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John "JC" Collis, Jae Choi, Amy Issac
Dec 23, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Yo, Thank you for sharing your experience with us. Our team of associates aim to provide all our guests with a world-class service from the moment they step foot onto our dealership. We are happy to hear that we delivered that experience to you. Congratulations on your Audi, and if we can assist you with anything else, please feel free to reach out. Best, Heather Lewis Client Care Manager

December 18, 2016

Geating a great deal on a lease It was a pleasure working with Micheal Tesh to make this first NEW car experience absolutely fantastic. I look forward in telling all family and frie More

by A4forme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Tesh
Dec 23, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello A4forme, Congratulations on your new Audi! Thank you for taking the time to share with us. We’re happy to hear that Michael was able to make your first car buying experience a memorable one by providing you with exceptional service. Please let us know if we can assist you any further. Thank you, Heather Lewis Client Care Manager

December 18, 2016

First class experience. Bob Hess was professional and efficient. Made the experience extremely enjoyable and completely painless. Sharon was fantastic on the finance side. More

by Falcon3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Amazon, Bob Hess
Dec 23, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Falcon3, We appreciate you taking the time to share your experience with us because we value what you have to say. We’re happy to hear that Bob and Sharon provided you with exceptional service. It is our mission to exceed all our guests’ expectations, always. Please let us know if we can assist you with any other vehicle related inquiries. Thank you, Heather Lewis Client Care Manager

December 17, 2016

Audi of Beverly Hills Sucjs I purchased my Audi at this dealership two years ago. Tonight while on my way to a performance I ran over a nail and the check tire warning system ac More

by Run ...From Rocklin Mercedes Benz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department , Sam Yadegari
Dec 23, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Sir, It is my understanding that you arrived at approximately 08:07 pm. The Service center closes at 7:00pm. The sales staff did what they can, calling roadside to assist. Also, our valet staff attempted to advise the technicians that had already left for the day, which really upset you and sparked you to write this review. The sales manager was also involved and assisted you with roadside and got your tire addressed. Please let me know if I can assist you further. I can be reached at 424-281-5692. Tashi Scott - Guest Experience Advisor

December 17, 2016

Recall I was sent a recall notice, and arrived at the dealership only to discover there were two recalls that needed repairing. Harry told me they weren't e More

by Christina Neiwirth
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Harry Cha
Dec 23, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Christina, Thank you for sharing your feedback with us. We are glad to hear our associates, like Harry, were able to provide you with great, efficient service. If we can assist you any further, please don’t hesitate to contact us. Regards, Heather Lewis Client Care Manager

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