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Audi Beverly Hills - A Fletcher Jones Company

Beverly Hills, CA

4.4
1,532 Reviews
Welcome to Audi Beverly Hills, the #1 Audi Dealership in the Nation for 7 consecutive years.!* Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Beverly Hills, California! Come experience “The Fletcher Jones Difference” today! *Number One Claim based on Audi USA New Sales Results 12/31/21.
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8850 Wilshire Blvd

Beverly Hills, CA

90211

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Showing 1,532 reviews

December 14, 2016

Reza is the man! Reza at Audi Beverly Hills always goes so above and beyond and truly, I am grateful for his service! Every time we see him, he is warm, professional, More

by nedspecktor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Saboor
Dec 14, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

It is always flattering to hear that Reza and our team continue to deliver warm, professional, and knowledgeable service. Thank you for taking the time to share your feedback with us. As always, we are happy to assist you with all of your Audi needs. -Heather Lewis, Client Care Manager

December 14, 2016

Prompt I was very happy with my service appointment with Jorge Cordon. He knew what he was doing and fulfilled every request promptly. I would definitely rec More

by dshoumer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Cordon
Dec 14, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for your feedback and recommendations of Jorge and our team. I am always pleased to hear that we could deliver efficient service. If we can be of any further assistance, we are here to help. -Heather Lewis, Client Care Manager

December 14, 2016

Love Audi Beverly Hills! I have been now coming to Audi Beverly Hills for about 4 years, and can not take my Audi's anywhere else. Harry has always gone above and beyond to ma More

by ACuculich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cha
Dec 14, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Your recommendations are truly the highest form or flattery. Thank you so much for that and for sharing your great feedback. It is our mission to always deliver nothing less than 5-star service, so I am very pleased to heat that we continue to succeed. As always, Harry and the team are here to assist you with all of your Audi needs. -Heather Lewis, Client Care Manager

December 09, 2016

first class assistant JOSE SOTO HELPED WE A LOT First class dealership, clean effective environment. No pressure sales force good inventory selection. THERE NEEDS TO BE A FASTER INTERNET CONNECTION. More

by ESTES HARVEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOSE SOTO. RAJ MODHA, Nympha Marcos
Dec 23, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Estes, While I am pleased to read that you enjoyed your experience, views and customer service, I am glad that we spoke and I was able to guide you and address your concerns directly. If any questions should arise, please call me on my direct line 424-281-5692. Kind regards, Tashi Scott – Guest Experience Advisor

December 09, 2016

Exceptional Service Tina was impressively efficient and made the whole process very simple, from her rapid response to my online enquiry, through to getting the vehicle r More

by paul richardson-owen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Carston
Dec 14, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Congratulations on your new Audi! We are very appreciative of your recommendations and wonderful feedback. We have a great team of associates, including Tina. If we can answer any questions that may arise, please feel free to reach out. -Heather Lewis, Client Care Manager

December 09, 2016

Jorge Cordon in the service department is amazing! The service department at Audi has always been top drawer but Jorge Cordon's level of service yesterday really raised the bar. I will ask him for help More

by karen123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Cordon
Dec 14, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for your kind feedback about Jorge and our team. Our team strives to provide nothing less than top-notch service to all of our guests, so I am pleased to hear that we continue to delight. We look forward to assisting your for many years to come. -Heather Lewis, Client Care Manager

December 08, 2016

buying a car I recently purchase a car and had a great experience. We called Tina Carston on Saturday afternoon and set up a test drive for Sunday morning. When we More

by ole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Carston, Amy Issac
Dec 14, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for your wonderful feedback and congratulations on your new Audi! Tina, Amy, and the rest of our team take a lot of pride in being able to provide great experiences and help our guests find the perfect Audi. If any questions should arise, we are here to help. -Heather Lewis, Client Care Manager

December 08, 2016

Service & recall issues Ken was great, he was very friendly and kind. He made sure i got my car back on the same day I took it for service. He was there at 7:20 ish am when More

by Sevannah27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/a, Ken Kritzer
Dec 14, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

We are very fortunate to have associates like Ken who put in the time to really deliver such great service. Thank you for taking the time to share your feedback with us. We look forward to assisting you for many years to come. -Heather Lewis, Client Care Manager

December 08, 2016

Great experience for service dec 7 Ken Kritzer was a pleasure to deal with. Required coolant work done and change tire with a leak. He found out I had bought wheel insurance(good thi More

by ScottM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Dec 14, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

It is fantastic to hear that Ken and our team continue to delight during your visits. Thank you for your kind feedback. We look forward to assisting you with all of your Audi needs in the future. -Heather Lewis, Client Care Manager

December 08, 2016

Warranty Service My Check engine light was on so brought the car in to fix it. It took a few days and i seems they found a few more issues but all seems well now. More

by mrbillv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Dec 14, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

I am pleased to hear that our team was able to take such excellent care of you and your Audi. Thank you for sharing such great feedback with us. If we can be of any further assistance, please do not hesitate to contact us. -Heather Lewis, Client Care Manager

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