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Audi Beverly Hills - A Fletcher Jones Company

Beverly Hills, CA

4.1
1,535 Reviews
Welcome to Audi Beverly Hills, the #1 Audi Dealership in the Nation for 7 consecutive years.!* Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Beverly Hills, California! Come experience “The Fletcher Jones Difference” today! *Number One Claim based on Audi USA New Sales Results 12/31/21.
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8850 Wilshire Blvd

Beverly Hills, CA

90211

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Showing 1,535 reviews

December 08, 2016

Warranty Service My Check engine light was on so brought the car in to fix it. It took a few days and i seems they found a few more issues but all seems well now. More

by mrbillv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Dec 14, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

I am pleased to hear that our team was able to take such excellent care of you and your Audi. Thank you for sharing such great feedback with us. If we can be of any further assistance, please do not hesitate to contact us. -Heather Lewis, Client Care Manager

December 08, 2016

Service & recall issues Ken was great, he was very friendly and kind. He made sure i got my car back on the same day I took it for service. He was there at 7:20 ish am when More

by Sevannah27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/a, Ken Kritzer
Dec 14, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

We are very fortunate to have associates like Ken who put in the time to really deliver such great service. Thank you for taking the time to share your feedback with us. We look forward to assisting you for many years to come. -Heather Lewis, Client Care Manager

December 08, 2016

buying a car I recently purchase a car and had a great experience. We called Tina Carston on Saturday afternoon and set up a test drive for Sunday morning. When we More

by ole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Carston, Amy Issac
Dec 14, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for your wonderful feedback and congratulations on your new Audi! Tina, Amy, and the rest of our team take a lot of pride in being able to provide great experiences and help our guests find the perfect Audi. If any questions should arise, we are here to help. -Heather Lewis, Client Care Manager

December 07, 2016

Ken Kritzer makes the Audi service experience a good one No one likes taking a car in for service but Ken Kritzer facilitates everything and makes the experience a pleasant one. He is a reason to use the BH More

by Audi 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Dec 14, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for your great feedback and recommendations of Ken. We are very fortunate to have associates who continue to go above and beyond. As always, we are happy to help if any questions should arise. -Heather Lewis, Client Care Manager

December 07, 2016

Convenient and timely The experience was top-notch from top to bottom. My service co-ordiantor was extremely mindful of my time and not wasting it. At this place you feel More

by ND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Cordon
Dec 14, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

It is always so great to hear that Jorge and our team were able to deliver top-notch service. Thank you for sharing your feedback with us. We certainly strive to provide every guest with a special experience and look forward to assisting you in the future. -Heather Lewis, Client Care Manager

December 07, 2016

Great Service, as always. I'm very happy with the service I received at Audi of Beverly Hills. I will only go to this dealership to service my Audi. The others are good, but t More

by Ed G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Dec 14, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you so much for you kind feedback and loyalty. It is our mission to deliver nothing less than exceptional service, so I am happy to hear that Carlos and our team continue to deliver. Please feel free to reach out if we can be of any further assistance. -Heather Lewis, Client Care Manager

December 06, 2016

Great new car buying experience Willie helped my son and I buy a new car, a first for my son. It was a terrific experience, with a great outcome for everyone. More

by dwhite1433
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilfredo Orozco
Dec 07, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Dwhite1433, Thank you for taking the time to share about your positive experience with us and congrats to your son on his new Audi! We hope Willie and the team were able to make the process of finding your dream Audi a memorable one. Please feel free to reach out if any questions should arise. Best, Heather Lewis Client Care Manager

December 05, 2016

amazing service and friendly staff Truly amazing service. This is the 5th car we have leased from this dealership. We are greeted every time with courteous and knowledgeable staff who More

by Audi#5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Yadegari, Alejandro Ruiz
Dec 14, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for taking the time to share your feedback with us. It is very flattering to hear that we have been able to assist you in finding 5 great Audis now. Congratulations on your newest. We look forward to providing you with our knowledgeable and courteous service for many years to come. -Heather Lewis, Client Care Manager

December 05, 2016

Incredibly helpful people and gorgeous selection! One comes in for the gorgeous cars, and finds a wonderful group of incredibly knowledgable and helpful people. It's the best of Beverly Hills. Now I h More

by ariel clark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karsten Tschaepe, Sean Walker
Dec 07, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Ariel, We thank you for your generous feedback of our dealership. Product knowledge and quality service are very important to us so that we are able to consistently deliver nothing less than the best. Because of this, we are excited to hear Karsten and Sean found you the perfect Audi. As always, we look forward to assisting you in the future. Thank you, Heather Lewis Client Care Manager

December 04, 2016

THANK YOU, BOB, FOR MY NEW CAR WOW - Thank you, Bob, for my beautiful new car. Bob Hess was a true pleasure to work with, and listened to all of my requests and addressed all concer More

by Hpb215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hess
Dec 06, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Hpb215, Congratulations on your new Audi! We are very glad to hear that Bob and the team were able to help you find your dream car. We appreciate your taking the time to provide us with your experience. Your recommendations are the highest form of flattery. Please let us know if we can be of any further assistance. Thank you, Heather Lewis Client Care Manager

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