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Audi Beverly Hills - A Fletcher Jones Company

Beverly Hills, CA

4.1
1,535 Reviews
Welcome to Audi Beverly Hills, the #1 Audi Dealership in the Nation for 7 consecutive years.!* Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Beverly Hills, California! Come experience “The Fletcher Jones Difference” today! *Number One Claim based on Audi USA New Sales Results 12/31/21.
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8850 Wilshire Blvd

Beverly Hills, CA

90211

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Showing 1,535 reviews

December 03, 2016

My first time at Audi service My fist time getting my Audi serviced and it was a great experience thanks to Reza being so helpful and progressional. I appreciated his attentivene More

by Anne A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Saboor
Dec 07, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Anne, Thank you for providing us with your valuable feedback. Reza and our team aim to provide exceptional service and communication to all of our guests. As always, if we can be of further assistance, please don’t hesitate to reach out. Regards, Heather Lewis Client Care Manager

December 03, 2016

Excellent customer service from Michelle and Sean. The entire process was smooth. I was given an offer from another dealership to where Michelle made sure they matched the offer. I truly recommend Mich More

by Markm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Walker, Michelle Racine
Dec 07, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Mark, Thank you for taking the time to share about your experience with us. We’re happy that we were able to assist you in choosing the car of your dreams and exceed your expectations. We truly strive to provide a world-class guest experience, and are grateful to have team members like Michelle and Sean to deliver that level of service. Please let us know if we can be of any further assistance in the future. Best, Heather Lewis Client Care Manager

November 29, 2016

Went in for an oil change and left with a new car!! This was a wonderful experience. Thank you all for making my thanksgiving holiday truly a great one. Everyone at the dealership was truly helpful a More

by Mensaflash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Tesh, Carlos Lazo, Amy Issac
Nov 30, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Congratulations on your new Audi! I am so pleased to hear that our team was able to provide a wonderful experience and assist you in your upgrade. Audi's are truly an exceptional car and we take a lot of pride in our product. Thank you for your feedback. If any questions should arise, please feel free to contact us. -Heather Lewis, Client Care Manager

November 29, 2016

Awesome Great customer service. Very welcoming and friendly. Great prices on all the cars they have. Overall great experience shopping and buying from Audi of More

by Groth12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Hart
Nov 30, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

It is always pleasing to hear that our team could go the extra mile to deliver an overall great experience for you. Thank you for taking the time to share your feedback with us. Please feel free to reach out if we can be of any further assistance. -Heather Lewis, Client Care Manager

November 28, 2016

ken kritzer comes through again. excellent work on short notice Ken Kritzer took care of us. happy to have our 3 audis serviced at audi Beverly Hills and handled by Ken. excellent work More

by audidriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Nov 30, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for your great feedback about Ken and for your continued loyalty. It is really a testament to our dedication to exceptional customer service to read about how we continue to delight. As always, we are here to assist you when you need us. -Heather Lewis, Client Care Manager

November 27, 2016

Strong team approach -- Worked Hard to find what I wanted Described a specific RS7 that I wanted. They tracked it down in Las Vegas and brought it to LA at no charge. Very focused on making me happy and findi More

by RS7 in heaven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Carston, Faisal, Farnaz (Faye) Salek, Taylor Bradford
Nov 30, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for taking the time to share your feedback about your recent experience and congratulations on an amazing Audi! It is always flattering to hear that our team was able to go above and beyond to really deliver. We look forward to assisting you for years to come. -Heather Lewis, Client Care Manager

November 22, 2016

Great Experience Outstanding sales experience. Michelle made it easy and the deal transparent. MSRP, Dealer Invoice, price agreed, deal done!! Super easy. Sharon made More

by Patrick K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Amazon, Michelle Racine
Nov 30, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Congratulations on your new Audi! We are very appreciative of your wonderful feedback and to hear that Michelle, Sharon, and our team were able to deliver nothing less than the best experience. If we can be of any further assistance, please do not hesitate to reach out. -Heather Lewis, Client Care Manager

November 21, 2016

Came in for a recall service overall very good experience, all the staffs were exceptional, caring and took care of their customer. A little bit busy on a friday morning, but over More

by Carmen F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cha
Nov 23, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Carmen, Your feedback is important to us. We’re glad Harry and the rest of the team were able to go above and beyond to provide you with excellent service. Our team strives to provide all of our guests with only the best client care. We understand that we have a lot of clients that enjoy our great service and amenities as well, and are always working to find new ways to improve our guest experience. We look forward to assisting you in the future. Thank you, Heather Lewis Client Care Manager

November 19, 2016

The best I had a great experience . Carlos was great. He got me a loner and made sure my car got ready on time. I appreciate his professionalism. Definitely More

by Mich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Nov 25, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Mich, We appreciate your feedback. I am glad to hear that Carlos and the team were able to provide you with efficient and excellent service. Our team strives to make sure all of our guests are treated to a memorable experience. Please feel free to reach out if we can provide any further assistance. Thank you, Heather Lewis Client Care Manager

November 19, 2016

Efficient, quick and friendly Carlos is my service manager. He is helpful and informative and has me in an out in 5 minutes - which i love. There is always a vehicle ready to drive More

by Lisalicht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Nov 25, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Lisalicht, We feel lucky to have team members, like Carlos, to deliver only the finest service for our clients. Thank you for providing your feedback. If you should ever need further assistance, don’t hesitate to reach out! Best, Heather Lewis Client Care Manager

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