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Audi Beverly Hills - A Fletcher Jones Company

Beverly Hills, CA

4.1
1,535 Reviews
Welcome to Audi Beverly Hills, the #1 Audi Dealership in the Nation for 7 consecutive years.!* Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Beverly Hills, California! Come experience “The Fletcher Jones Difference” today! *Number One Claim based on Audi USA New Sales Results 12/31/21.
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8850 Wilshire Blvd

Beverly Hills, CA

90211

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Showing 1,535 reviews

November 11, 2016

Excellent customer service Great customer service and knowledge of product. No games and quickest deal I ever made. Faisal in sales was exceptional, Sam the sales manager was di More

by Michel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisal, Sam Yadegari, Sharon Amazon
Nov 14, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Michel, Firstly, congratulations on the purchase of your new Audi! Thank you for sharing your feedback with us. I am very happy to hear that Sam, Sharon, Faisal and the team were able to provide you with such a pleasurable experience. If you have any further questions please do not hesitate to reach out to us. Heather Lewis Client Care Manager

November 10, 2016

Easy deal So pleasant Got what I wanted. Proficient and pleasant. All good I would recommend this dealership to anyone who wanted a great overall experienc More

by Megan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Amazon, Farhad Douroudian, Taylor Bradford
Nov 11, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hello Megan, I am very pleased to hear of your proficient and pleasant experience and to receive your wonderful feedback. It is always flattering to hear that our team was able to provide an exceptional experience. We aim to provide our guests with unparalleled service and care. Please do not hesitate to reach out if we can be of any further assistance. Heather Lewis Client Care Manager

November 10, 2016

Brought my A7 in for sevice Reza was my service representative. He was kind and extremely helpful! He notified me when my car was ready to be picked up. Overall Reza and the peop More

by Andrew A7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Saboor
Nov 11, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi, Thank you for sharing your feedback with us. I am glad to hear that Reza and the team were able to provide you with extremely helpful service. We take pride in the care that our guests receive. If we can be of any further assistance, please do not hesitate to reach out. Heather Lewis Client Care Manager

November 09, 2016

Excellent service Andrew Neal and Beverly Hills Audi is extremely helpful and extremely efficient. I am very happy about the work done and I always feel I get the best More

by Atorb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Neal
Nov 11, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi, Thank you for sharing your feedback. I am pleased to hear that Andrew and the Audi Beverly Hills staff continue to take such great care of you and your car. We aim to provide our guests with unparalleled service and guest experiences. We look forward to assisting you for many years to come. Heather Lewis Client Care Manager

November 08, 2016

Came in for regular service and Engine light notification Reza Saboor was very polite, and welcoming. He was very clear of the service I needed as a regular mileage service. He let me know if there were any More

by kayscar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Saboor
Nov 11, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi, Thank you for taking the time to share your feedback. I enjoy hearing the positive experiences of our guests and am happy that Reza and the team went above and beyond to provide you with the professional service that we are known for. If you have any more feedback or questions we would be glad to assist you. Heather Lewis Client Care Manager

November 08, 2016

Excellent Customer Service! Carlos was great in updating me through out the service process. He is always polite and courteous every time I have my car serviced. I would not have More

by Dennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Nov 10, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Dennis, Thank you for taking the time to leave us your feedback. Your experience with us is very important and I am very happy to hear that Carlos and the team are continuing to keep up a high standard of excellence. We aim to provide you with the best service and care. If you have any questions please do not hesitate to reach out as we would be glad to assist you. Heather Lewis Client Care Manager

November 08, 2016

Impeccable customer service and attention to detail They offered, provided, and delivered. Carlos was truly exceptional, as always. He provided accurate estimate time and was able to explain exactly wha More

by Anonymous1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Nov 09, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

We are so appreciative of great feedback and to hear that Carlos and our team could provide exceptional care. We certainly strive to deliver 5-star service every time. If we can be of any further assistance, please feel free to reach out. -Heather Lewis, Client Care Manager

November 08, 2016

Great service This was my first visit to service my son's Audi A3 Quattro which I bought in July. Jorge, my service consultant, was outstanding. He told me everyt More

by Mark T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Cordon
Nov 10, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Mark, Thank you for sharing your thoughts with us and congratulations on your new Audi! We aim to provide you with the utmost excellence in service and care for your Q3. I am very pleased to hear that your experience with us was stress free and convenient. If you have any further questions or feedback feel free to reach out. Heather Lewis Client Care Manager

November 05, 2016

Service due This is our 4th Audi we have purchased from this dealership, and I would NEVER go anywhere else for my Audi. The service that I get here I can NEVER g More

by Nancy Abedi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Saboor
Nov 07, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Nancy, Thank you so much for your feedback. I am pleased to hear that Reza and the team continue to deliver the five star service that you have come to expect from Audi Beverly Hills. We look forward to your future visits and thank you for your loyalty. If you have any questions feel free to reach out so we may assist you. Heather Lewis Client Care Manager

November 05, 2016

Taylor is the best! I went from Audi Santa Monica to Downtown to Beverly Hills and my experience at Beverly Hills was by far the best. They were true to their word, upfro More

by Heatherleighlo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Bradford
Nov 07, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Heather-Leigh, Thank you for sharing your feedback with us. I am glad to hear that Taylor and the team were able to provide you with the excellent service and stand out from the rest. We aim to provide our guest with the utmost superior service and care. If you have any questions we would be happy to assist you. Heather Lewis Client Care Manager

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