
Audi Beverly Hills - A Fletcher Jones Company
Beverly Hills, CA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Pleasure to be there The team at this dealership is efficient courteous and prompt. The car was ready before it was promised and delivered washed and in immaculate conditi The team at this dealership is efficient courteous and prompt. The car was ready before it was promised and delivered washed and in immaculate condition More
My advisor was fast and efficient. Great customer service! Carlos was fast and efficient. Shuttle service is excellent. All my additional questions were answered. I will recommend this Great customer service! Carlos was fast and efficient. Shuttle service is excellent. All my additional questions were answered. I will recommend this place to my friends. Thank you. More
No BS, highly professional Amanda Hart is the best! Ask for her when you call the sales department. I've never owned a luxury car before. I didn't think I'd have a shot at drivi Amanda Hart is the best! Ask for her when you call the sales department. I've never owned a luxury car before. I didn't think I'd have a shot at driving home with an Audi. But Amanda went above and beyond to find us the perfect car and deal to fit our budget. It was a stress-free, no-pressure experience. I highly recommend Audi Beverly Hills. More
Simple and Easy I called for an appointment, showed up on time, filled in a little bit of paperwork (my first time at Audi BH) and headed to work. The car was ready I called for an appointment, showed up on time, filled in a little bit of paperwork (my first time at Audi BH) and headed to work. The car was ready before I expected it to be. Zipped on over and picked it up. Simple and Easy. More
Excellent service! Carlos Lazo was great. Very helpful and accomodating. Dealership overall was clean and transport shuttle was on time. Customer service as always was Carlos Lazo was great. Very helpful and accomodating. Dealership overall was clean and transport shuttle was on time. Customer service as always was great and very impressive. More
Q7 Diesel Recall - Bait and Switch Sales tactics Sam did the Q7 deal back in 2012 and was to put on a company lease. He did not do this and essentially screwed up the financing. Furthermore, he is Sam did the Q7 deal back in 2012 and was to put on a company lease. He did not do this and essentially screwed up the financing. Furthermore, he is well aware the TDI was so poor, that they do not even carry diesel SUVs for 2017. When I addressed the multiple issues, he tried to backhand me into a new 2017 Q7 without making any effort to resolve the outstanding issues. Instead, they leave the customer to hire a lawyer, which I did. He even went so far as to use language when addressing his frustrations in the showroom. So bad was Sam that his boss, Mr. Michael Bradford, had to step in. I heard from many friends that they had a negative experience with Audi Beverly Hills and thus I question the validity of this site since there is noting to suggest that anyone has any bad experiences. More
Professional and painless I have no complaints about my service experience at B.H. Audi. I was provided a loaner car while mine was getting some service work preformed. Drop of I have no complaints about my service experience at B.H. Audi. I was provided a loaner car while mine was getting some service work preformed. Drop off and pick up was easy. I was kept informed to the progress of my repair and provided an acurate time my car would be ready. I don't like to have to constantly track down my service advisor to get an update, which I frequently have to do at other service departments. I am very busy and need to have a good idea when my vehicle will be ready, so I can plan my day. Carlos kept me informed via text and made the whole process as convienient as possible. Thank you very much. More
Bev Hills gets it I went to a bunch of dealers; including multiple Audi dealers inLA - and no one as as straight / easy to deal w/ as Nadine @ Bev Hills. Great stuff. I I went to a bunch of dealers; including multiple Audi dealers inLA - and no one as as straight / easy to deal w/ as Nadine @ Bev Hills. Great stuff. I LOVE my car!!! More
Personal experiences As always, your dealership has always been top notch whether for sales or service !!! Friendly atmosphere goes a long way. Willingness to help goes As always, your dealership has always been top notch whether for sales or service !!! Friendly atmosphere goes a long way. Willingness to help goes even further !!! More
Most efficient and friendly I used to always buy my Audis from Keys and for many years my brother has told me about Audi BH. Finally I decided to listen and man what an excellent I used to always buy my Audis from Keys and for many years my brother has told me about Audi BH. Finally I decided to listen and man what an excellent experience. Extremely friendly and no nonsense all the way through the sales, finance and vehicle delivery and training. A+ Thank you Sam, Farnaz and Tey. I really enjoyed it and will always come back for my next Audis. Thank you, Arya More