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Audi Beverly Hills - A Fletcher Jones Company

Beverly Hills, CA

4.2
1,534 Reviews
Welcome to Audi Beverly Hills, the #1 Audi Dealership in the Nation for 7 consecutive years.!* Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Beverly Hills, California! Come experience “The Fletcher Jones Difference” today! *Number One Claim based on Audi USA New Sales Results 12/31/21.
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8850 Wilshire Blvd

Beverly Hills, CA

90211

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Showing 1,534 reviews

September 12, 2016

effortless Harry Cha remembers me. I am a person not an appointment. on time drop off call when its done Just getting the basics done with a little perso More

by Maxfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cha
Sep 16, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for taking the time to share your feedback with us. It is always great to hear that Harry and our team continue to deliver exceptional service with a personal touch. It is our mission to provide nothing less than 5-star experiences for our guests. As always, if we can be of any further assistance, please feel free to reach out. -Heather Lewis, Client Care Manager

September 10, 2016

Excellence . . . Both Michael and Negin were attentive, friendly, responsive, on time - when they said they would do something, I could count on it exactly as they sai More

by Shonto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Negin Ranjbar, Michael Bradford
Sep 12, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

I am very happy to hear that Michael, Negin, and the rest or our team were attentive, friendly, responsive, and efficient during your recent visit. Thank you for sharing your feedback with us. If we can be of any further assistance, please feel free to reach out. -Heather Lewis, Client Care Manager

September 09, 2016

Pleasure to be there The team at this dealership is efficient courteous and prompt. The car was ready before it was promised and delivered washed and in immaculate conditi More

by Navsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Sep 09, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

It is our mission to deliver nothing less than exceptional service, so I am pleased to hear that our team was able to take such good care of you and your Audi. Thank you for sharing about your recent visit with us. We look forward to delighting you for years to come. -Heather Lewis, Client Care Manager

September 09, 2016

My advisor was fast and efficient. Great customer service! Carlos was fast and efficient. Shuttle service is excellent. All my additional questions were answered. I will recommend this More

by Audi777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Sep 09, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for your feedback and great recommendations. We are flattered to have the opportunity to assist you with your Audi needs and to deliver excellent, efficient service. If we can be of any further assistance, please feel free to contact us. -Heather Lewis, Client Care Manager

September 08, 2016

No BS, highly professional Amanda Hart is the best! Ask for her when you call the sales department. I've never owned a luxury car before. I didn't think I'd have a shot at drivi More

by David P
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amanda Hart
Sep 09, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Congratulations again on your new Audi! We are so appreciative of all of your great feedback on different sites. Your recommendations are truly the highest of compliments. We look forward to assisting you with all of your Audi needs. -Heather Lewis, Client Care Manager

September 07, 2016

Excellent service! Carlos Lazo was great. Very helpful and accomodating. Dealership overall was clean and transport shuttle was on time. Customer service as always was More

by Iceberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Sep 09, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for sharing your kind feedback. I am happy to hear that our team and amenities continue to delight. We look forward to assisting you should you ever need us. We are here to help. -Heather Lewis, Client Care Manager

September 07, 2016

Simple and Easy I called for an appointment, showed up on time, filled in a little bit of paperwork (my first time at Audi BH) and headed to work. The car was ready More

by Jill M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza
Sep 09, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

I am very happy to hear that our team was able to take such good care of you and your Audi and even exceeded expectations. We are always striving to improve our guest experience and thank you for your feedback as it lets us know that we are succeeding. If we can be of any further assistance, please feel free to reach out. -Heather Lewis, Client Care Manager

September 05, 2016

Q7 Diesel Recall - Bait and Switch Sales tactics Sam did the Q7 deal back in 2012 and was to put on a company lease. He did not do this and essentially screwed up the financing. Furthermore, he is More

by VIP Experience
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David, Sam Yadegari, Michael Bradford
September 02, 2016

Bev Hills gets it I went to a bunch of dealers; including multiple Audi dealers inLA - and no one as as straight / easy to deal w/ as Nadine @ Bev Hills. Great stuff. I More

by John Marqeuss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nadine Smith - killed it! , Juan Maldonado
Sep 02, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Congratulations on your new Audi! We are very appreciative of your great feedback and are pleased to hear that Nadine was able to go the extra mile and deliver such a great experience. If we can be of any further assistance, our team is here to help. -Heather Lewis, Client Care Manager

September 02, 2016

Professional and painless I have no complaints about my service experience at B.H. Audi. I was provided a loaner car while mine was getting some service work preformed. Drop of More

by ajcross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Sep 02, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for your great feedback. It is our goal to always improve our guests' experience, so I am pleased to hear that Carlos and our team were able to accommodate you during your service visit. We look forward to assisting you in the future. -Heather Lewis, Client Care Manager

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