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Audi Beverly Hills - A Fletcher Jones Company

Beverly Hills, CA

4.4
1,532 Reviews
Welcome to Audi Beverly Hills, the #1 Audi Dealership in the Nation for 7 consecutive years.!* Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience from purchase, to service and beyond. Our commitment is our guests' complete satisfaction every step of the way. We’re located in Beverly Hills, California! Come experience “The Fletcher Jones Difference” today! *Number One Claim based on Audi USA New Sales Results 12/31/21.
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8850 Wilshire Blvd

Beverly Hills, CA

90211

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Showing 1,532 reviews

August 31, 2016

fast, courteous, and efficient service. Everything was great. Very little wait time and everyone was very nice and courteous. No complaints! Will continue to buy Audi's if the service is More

by LH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Sep 02, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

It is our mission to provide 5-star service to all of our guests, every time, so I am happy to hear that our team was able to earn your great feedback and recommendations by delivering. Thank you for taking the time to share about your experience with us. We look forward to assisting you for years to come. -Heather Lewis, Client Care Manager

August 30, 2016

Great friendly easy Ken was great and very friendly. My driver Jamal to enterprise was very courteous and quick on the wheel. Model of how service should be run. More

by A4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamal, Ken Kritzer
Sep 02, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

I am happy to hear that Ken, Jamal, and the rest of our team were able to provide an ideal service experience. Thank you for sharing your feedback with us. If we can be of any further assistance, please feel free to reach out. -Heather Lewis, Client Care Manager

August 29, 2016

Great service rep who kept me updated and was informative. He was on time and very gracious. The service was great and the car was clean. More

by Brian Salzman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rezza
Aug 29, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for sharing your feedback about your recent experience with us. We take a lot of pride in our team and their efforts of delivering nothing less than exceptional service. Please feel free to reach out if we can be of any further assistance. -Heather Lewis, Client Care Manager

August 29, 2016

Easy and noteworthy Great experience... Everyone made it easy to get into my dream car (right now). Appreciate Taylor's insight and attitude. Didn't feel pressured More

by AudiS6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Amazon, Negin Ranjbar, Taylor Bradford
Sep 02, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for sharing your feedback with us and congratulations on your new Audi! It is our mission to deliver nothing less than great experiences, so I am very happy to hear that Taylor and our team were able to succeed and could help you find your dream car. We look forward to assisting you in the future with any of your Audi needs. -Heather Lewis, Client Care Manager

August 29, 2016

Great Service I appreciate the friendliness, special attention and service provided by Harry Cha. I am very satisfied with the overall service and experience at Aud More

by nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cha
Sep 02, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for taking the time to share your feedback with us. It is always fantastic to hear that Harry and our team were able to deliver a special and friendly experience. If we can be of any further assistance, please feel free to reach out to us. -Heather Lewis, Client Care Manager

August 28, 2016

Amazing car dealership experience! The dealership itself had lots of vehicles, many color and package options so it helped me figure out exactly what I was looking for- as I became very More

by Shaverim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Amazon, Michelle Racine
Aug 29, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Congratulations on your new Audi! I am very pleased to hear that you enjoyed the variety that we had available and that Michelle and our team were able to help you find the perfect car. Thank you for your great feedback and recommendations. If we can be of any further assistance, we are happy to help. -Heather Lewis, Client Care Manager

August 27, 2016

Excellent service! Excellent service. Professional, courteous staff. Highly recommended! Harry my service person was personable, clearly explained everything, I felt ver More

by Grateful customer!
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cha
Aug 29, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

It is always great to hear that our team is going above and beyond to provide professional and courteous service. Thank you for taking the time to share about your recent visit. We look forward to assisting you for years to come. -Heather Lewis, Client Care Manager

August 26, 2016

Excellet car buying experience I was hesitant to buy a car from a dealer (have always dealt with broker), but it was painless. Got a very good deal. Bob Hess (our salesman) was sm More

by Fred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hess
Aug 29, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Congratulations on your new Audi! Our team is dedicated to delivering a memorable experience, so I am happy to hear that Bob was able to deliver. Thank you for taking the time to share your feedback with us. If we can be of any further assistance, please feel free to contact us. -Heather Lewis, Client Care Manager

August 25, 2016

service Ken is responsive and focused on satisfaction. Both my wife and I received calls from the sales department while our cars were in service, asking More

by Audi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Aug 26, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for taking the time to share your feedback! I'm so pleased to hear that Ken took excellent care of you and your wife throughout your visit. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

August 25, 2016

Great Service above and beyond Carlos made sure the brakes were completed but also took care of a few other minor issues. He kept me informed about my car throughout the day so I al More

by mrbillv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Aug 25, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for sharing your feedback. I'm so pleased to hear that Carlos took excellent care of you during your visit. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

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