
Audi Birmingham
Irondale, AL
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307 Reviews of Audi Birmingham
Special thanks to Greg Garrison, and Jordan Whisenhunt. And a very Special thanks to Steve Colter! This was my first visit to Tom Williams Audi, and it was a great experience. Ask for Steve when you go. And a very Special thanks to Steve Colter! This was my first visit to Tom Williams Audi, and it was a great experience. Ask for Steve when you go. I drove 170 miles to this dealership to purchase my Audi S5, and it was worth the drive. I cant say anything negative about my buying experience at Tom Williams Audi. I give them a 5 star rating because my experience there wsa great. More
Although I am not one of the easiest customers Bernard did an excellent job in finding the right Audi for me at the best deal. I would recommend that anyone looking for a new Audi do yourself a favor an did an excellent job in finding the right Audi for me at the best deal. I would recommend that anyone looking for a new Audi do yourself a favor and contact Bernard. More
Everything required by the representatives of Tom Williams to close the deal was unusual. I arrived to their dealership with a pre approval letter for well above the negotiated price for the vehicl Williams to close the deal was unusual. I arrived to their dealership with a pre approval letter for well above the negotiated price for the vehicle. In past car purchases, I have always completed the paperwork at the dealer at the time of signing for the car purchased. However, Cy requested that I pick up the check at my bank before I came over to get the vehicle. Even though I thought that this was requiring an unusual burden on the purchaser ( which the bank manager agreed with), I stopped by the bank during lunch today (2/13/14). Unfortunately, When I arrived at the bank, representatives of Tom Williams had not faxed the required information for me to get the check or even begin the paperwork. I had even communicated to representatives of Tom Williams that I would be at the bank that day. Tom Williams was lacking in customer service by requesting the unusual step of my picking up the check. A car purchase should not be this difficult in this day and age of technology. I know that the check could have been transferred from my bank to Tom Williams without my taking time out of my busy work schedule. Why would they want to make the car buying experience harder? I have a theory. I do not know if Tom Williams wanted to sale the SUV to another customer at a higher price than I negotiated, but I find it odd that not a single representative called to inquire how they could make this right after my wasted trip to my bank. That is just common courtesy extended to a customer in any business. Sadly the representative from Tom Williams Automotive DID NOT live up to their motto to "treat the needs of each individual customer" or "demonstrate our commitment to excellence!" More
Bernard Abu-Jody was the best sales representative I have ever worked with! 100% professional and friendly. Was patient and got me the discounts I asked for. Didn't lie to me and gave me a great buying exper ever worked with! 100% professional and friendly. Was patient and got me the discounts I asked for. Didn't lie to me and gave me a great buying experience! Would recommend him and the dealer to anyone!!! Sales Manager Michael Corley worked along to make the deal close easily. Thanks guys!! More
thanks for all the help that steve and the tom williams audi team help us. with all the time and the work you guys done to us. thanks a lot. wish you guys have a great holidays. audi team help us. with all the time and the work you guys done to us. thanks a lot. wish you guys have a great holidays. More
Steve Colter was our Sales Associate and he took great effort to show us all the features and options on the various models we were interested in. We did not feel rushed in to a buying decision, and it w effort to show us all the features and options on the various models we were interested in. We did not feel rushed in to a buying decision, and it was stressed to us they wanted to make sure we left completely satisfied with our decision. I am now a happy owner of 2014 A4, and loving the drive. More
Steve is fantastic. We went to Tom Williams to scout out Audi SUVs and Steve made sure we got a chance to look at everything we considered. We always get the feeling from him that he's trying to take care Audi SUVs and Steve made sure we got a chance to look at everything we considered. We always get the feeling from him that he's trying to take care of us and our needs instead of just selling something. I bought my first car from Steve (Audi A4) and will always think of him as the go-to-guy for others down the road. He works on the Porsche side, so if you're looking for an Audi it's more than worth a trip to the other side of the building. More
I spent about three weeks finding the perfect vehicle. I found it at Tom Williams Audi. The price was excellent and the value was great for the type of vehicle that I ended up purchasing. I called Hannah found it at Tom Williams Audi. The price was excellent and the value was great for the type of vehicle that I ended up purchasing. I called Hannah everyday and she was always friendly and helpful with every step of the process. She worked tirelessly to get me into the vehicle that I wanted and made every effort to ensure that I was happy before, during, and after the sale. I would highly recommend this dealership for their professionalism, value of vehicles and quality of staff. More
Salesperson was very kind and friendly, but beware I was lied to a lot. Good thing I did my research online, dealer said I could not purchase a 2014 A4 with just Navigation, but checking the Audi website I lied to a lot. Good thing I did my research online, dealer said I could not purchase a 2014 A4 with just Navigation, but checking the Audi website I was shocked that it is possible to purchase an A4 with just Navigation. If you can take you business somewhere else, it is recommended, don't believe anything the salespeople say. Although on the flip side, the dealership was very clean and had decent snacks (compared to other car dealerships). The paperwork took about 45 minutes to about an hour. Another warning, don't expect to receive any help after you've bought your car from here. I called and called Steve at least 3-4 times after I bought the car, and have yet to receive a reply. Good price on the car though, got it below Truecar, and the Audi MSRP. More
I recently made a used car purchase over the internet from Tom Williams Porsche Audi. I was very skeptical at first about buying a car online, but it ended up being an easy and painless experience, which from Tom Williams Porsche Audi. I was very skeptical at first about buying a car online, but it ended up being an easy and painless experience, which is why I'm taking the time to post this review. My salesman, Michael Corley was friendly and easy to deal with. I've been searching for a few weeks and I know I got an excellent price for my purchase and I didn't even need to haggle. I'll definitely be returning for my next purchase and recommending Tom William and Michael Corley to all of my family, friends, and anyone else who's in the market. Sincerely, Jason S. More