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Audi Brookline

Brookline, MA

Overview
Employees
Reviews
Vehicles
4.8
878 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester. High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention. Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
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308 Boylston St Rt. 9

Brookline, MA

02445

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Showing 878 reviews

November 16, 2024

The service was timely and Jeff was great with the communication. He made sure to keep me informed throughout the process. More

by Abdou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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Nov 18, 2024 -

Audi Brookline responded

Abdou, we're delighted to hear that Jeff provided excellent communication during your visit at Audi Brookline. Thank you for sharing your experience with us!

November 15, 2024

The whole team at Audi Brookline were so easy to work with and made the buying process as quick and stress free as possible for me. Steven did a great job finding the exact car I wanted at the best price More

by Lindsaybkatz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Claudio
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Nov 18, 2024 -

Audi Brookline responded

Lindsay, we're delighted to hear that Steven and the Audi Brookline team made your car-buying experience smooth and stress-free. Enjoy your new ride!

November 13, 2024

Jeff was great. He was pleasant, informative, and up dated me on the status of my vehicle in a timely manner. More

by koesterle08
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
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Nov 13, 2024 -

Audi Brookline responded

We're delighted to hear that Jeff provided you with excellent service at Audi Brookline. Thanks for sharing your experience!

November 11, 2024

Excellent Customer Service as always. David and Luis are pros! Thank you for bringing joy to every customer of Audi. Mr.Herb is so lucky to have you both. More

by Mazhar Dalati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Gonzales - 5 Stars
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Nov 12, 2024 -

Audi Brookline responded

Hi Mazhar, thank you for the wonderful feedback! We're delighted to hear that David and Luis provided excellent service at Audi Brookline. We appreciate your kind words and look forward to serving you again! Safe travels!

November 07, 2024

Luis made my experience easy, pleasant and efficient. I have nothing else to say and am being asked to use more words….. More

by Shlawrence
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Nov 08, 2024 -

Audi Brookline responded

We're delighted to hear that Luis made your experience at Audi Brookline easy and pleasant! Thank you for sharing, and we hope to see you again in the future.

November 04, 2024

Ahmad was soo great to with! He was very professional and informative! I never felt pressured, just soo easy going! I love my Audi! More

by Easye727
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Fine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Audi Brookline responded

Thank you for sharing your experience with Ahmad and the team at Audi Brookline! We're delighted to hear that everything went smoothly, and we hope you're enjoying your new Audi!

October 31, 2024

Made an appointment to test a car - easily scheduled over the phone - very friendly and had everything ready to go for the drive upon arrival. Responsive to any questions I had ahead of time or after. More

by S5Buyer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ahmad, Naeem
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Nov 01, 2024 -

Audi Brookline responded

We're delighted to hear that your experience at Audi Brookline was seamless and accommodating! Our team is always here to ensure everything goes smoothly, from scheduling appointments to answering any questions you may have. Take care and please don't hesitate to reach out if we can be of service again in the future!

October 26, 2024

Luis was amazing and kept me up to date the entire time, got me Ubers etc More

by 2018AudiS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Oct 28, 2024 -

Audi Brookline responded

It's always our pleasure to assist you with your vehicle needs and we appreciate your kind words. Thank you for choosing Audi Brookline!

October 22, 2024

Just in for first 10,000 mile service. Got in and out quickly. Showroom and waiting area are comfortable, bright and clean. Staff was very friendly More

by Steve S
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Audi Brookline responded

Steve, we're delighted to hear that your recent visit here at Audi Brookline was quick & comfortable! Thank you for the kind words about our team and facilities!

October 15, 2024

It was my best experience in dealership. Ahmed and all team provided high quality service. Thank you. More

by Gaya7337
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Veiga
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Oct 16, 2024 -

Audi Brookline responded

We're delighted to hear that Ahmed and the team at Audi Brookline provided you with such a great experience. Thank you for sharing your feedback, and we hope to see you again in the future!

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