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Audi Brookline

Brookline, MA

Overview
Employees
Reviews
Vehicles
4.8
736 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester. High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention. Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
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308 Boylston St Rt. 9

Brookline, MA

02445

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Showing 736 reviews

April 04, 2024

My Audi had a flat tire and the service department at Audi Brookline promptly changed the tire. Thank you for your exceptional care and service. More

by Audi Owner
Recommend Dealer
Yes
Employees Worked With
Athios (manager of service) 4/4/24
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Apr 05, 2024 -

Audi Brookline responded

We're glad to know our service department at Audi Brookline was able to assist you promptly with your flat tire. Thank you for trusting us with your vehicle's needs!

Helpful
April 04, 2024

Luis was exceptional. Super friendly and thorough, he was accommodating and professional. The staff at Audi Boston/Brookline has exceeded all my expectations, from the sal More

by Mariebrandao
Recommend Dealer
Yes
Employees Worked With
Luis Gonzalez
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Apr 05, 2024 -

Audi Brookline responded

Marie, we're delighted to know that Luis and Ahmad provided you with an exceptional experience at Audi Brookline. Thanks for the kind words! Enjoy your new ride.

Helpful
April 01, 2024

Very professional, knowledgeable, helpful. I have been your customer since 2003 where I purchased a VW. More

by Naderitom0@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlighly
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Apr 01, 2024 -

Audi Brookline responded

Hi Tom! We're delighted to know that you've been with us since 2003 and had a positive experience at Audi Brookline! We appreciate your loyalty and look forward to continuing our service for many more years.

Helpful
April 01, 2024

Convenient. Professional. Excellent service and interaction. Will definitely continue using the service department in the future. More

by ahfs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis González
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Apr 01, 2024 -

Audi Brookline responded

We're delighted to know that you found our service at Audi Brookline convenient and professional. We look forward to continuing to serve your automotive needs in the future!

Helpful
April 01, 2024

Quick, friendly and efficient for service. This is my Audi dealership of choice. I would recommend to anyone. More

by Jonathan
Recommend Dealer
Yes
Employees Worked With
Luis Gonzalez
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Apr 02, 2024 -

Audi Brookline responded

Jonathan, we're glad to be your Audi dealership of choice and appreciate the recommendation! Take care and we'll see you next time here at Audi Brookline!

Helpful
March 31, 2024

Courteous service representatives customer facing. Video feature of inspection was informative and helpful. Labor rates for simple repair was exceedingly high. More

by Sfleshler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerven
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Apr 01, 2024 -

Audi Brookline responded

We appreciate your feedback about our service at Audi Brookline. We're glad you found the video feature informative and helpful! Regarding labor rates, we strive to provide competitive pricing while maintaining high-quality workmanship. Thanks for sharing your thoughts with us.

Helpful
March 30, 2024

Nice friendly stuff Luis was awesome , great customer service , and professional they go above and beyond More

by Rim09
Recommend Dealer
Yes
Employees Worked With
Jose Goncalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kervins
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Apr 01, 2024 -

Audi Brookline responded

Hi Rim! We're so glad to know that Luis and our team at Audi Brookline provided you with great customer service. We always aim to go above and beyond for our customers! Thanks for the review!

Helpful
March 29, 2024

I leased a new Audi A4. Really great service by Manny and the whole team. More

by cstandish1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Douglas Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Rios Alers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2024 -

Audi Brookline responded

Thank you for sharing your great leasing experience with Manny and our team at Audi Brookline! We'll see you next time! Have a great ride in your new Audi A4!

Helpful
March 24, 2024

Thorough, patient, helpful, with very satisfactory communication in detail about models, options. Pleasant and interested. More

by jgessner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Douglas Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahmed in saled
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Mar 25, 2024 -

Audi Brookline responded

We're glad to know you found our team at Audi Brookline thorough and helpful. We strive for clear communication about all the details! Thanks for sharing your experience with us.

Helpful
March 23, 2024

The Audi service team is one of the best in Boston! Ashleigh Cheffro has always come thru for me and is an MVP for that store! More

by Sherrad Abdool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashleigh Cheffro
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Mar 25, 2024 -

Audi Brookline responded

Sherrad, we're delighted to know that Ashleigh and our service team at Audi Brookline have consistently provided you with top-notch assistance. Thanks for your support!

Helpful
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