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Audi Brookline

Brookline, MA

Overview
Employees
Reviews
Vehicles
4.8
737 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester. High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention. Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
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308 Boylston St Rt. 9

Brookline, MA

02445

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Showing 737 reviews

March 23, 2024

The Audi service team is one of the best in Boston! Ashleigh Cheffro has always come thru for me and is an MVP for that store! More

by Sherrad Abdool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashleigh Cheffro
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Mar 25, 2024 -

Audi Brookline responded

Sherrad, we're delighted to know that Ashleigh and our service team at Audi Brookline have consistently provided you with top-notch assistance. Thanks for your support!

Helpful
March 22, 2024

Everything was as expected. . perfect and very professional . Seevice manager made me feel important and respected . I have purchased 6 Audis there and will purchase my nest one More

by Paul Iantosca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Audi Brookline responded

Paul, we're delighted you had a great experience with our service manager at Audi Brookline. It's wonderful to have such loyal customers like yourself! We look forward to assisting you with your next purchase!

Helpful
March 21, 2024

My 40,000 service was fast and prompt. The dealers were knowledgeable and professional. Will come back to this dealer. More

by Salma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerven
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Mar 22, 2024 -

Audi Brookline responded

Hi Salma! We're delighted to know that you had a prompt and professional service experience at Audi Brookline. We appreciate your feedback and look forward to seeing you again for future services!

Helpful
March 14, 2024

Kervens Noel is my Service Rep and he is awesome! Great customer service from this dealership. More

by Bonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervens Noel
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Mar 14, 2024 -

Audi Brookline responded

Hi Bonnie! Thank you for leaving us this five-star review and kind words about Kervens from our service team at Audi Brookline! We'll see you next time!

Helpful
March 09, 2024

From the beginning of my relationship with your organization I have been extremely satisfied with all your service. More

by clay19b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Silvio Santos and service manager
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Mar 11, 2024 -

Audi Brookline responded

We're glad to know you've had a satisfying experience with us at Audi Brookline. We look forward to serving you again! Safe travels!

Helpful
March 09, 2024

I had the best experience I've ever had buying a car at the Brookline Audi dealership. The credit for that goes to Jose Goncalves who made it a very relaxing and worthwhile process. My wife and I appreciat More

by Gwcons44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Goncalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Audi Brookline responded

It's fantastic to know that Jose and our team at Audi Brookline provided you with the best car buying experience! We appreciate your recommendation and we're here for any future needs. Enjoy your new vehicle!

Helpful 1
March 08, 2024

Incredibly easy drop off of my car for service, complementary Uber service to my office, and great communication via text updates. Loved the video tour of my car service from the technician! More

by dwaters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2024 -

Audi Brookline responded

Thank you for the wonderful feedback! It was our privilege to serve you & your vehicle and we hope we have the opportunity to do so again in the future. Take care!

Helpful
March 05, 2024

I felt a welcoming reception. I was given details about what would occur with my vehicle.. waiting room was aesthetically pleasing. The salespeople should smile and say good morni More

by Aboykins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Bagu
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2024 -

Audi Brookline responded

Thank you for the review and feedback. We appreciate you visiting us here at Audi Brookline and we hope to see you again in the future!

Helpful
March 03, 2024

Great experience working with Xavier on the lease of our new vehicle. He found the vehicle we were looking for in his network, was fair and transparent in price negotiations, and worked to accommodate our s More

by TMcD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2024 -

Audi Brookline responded

We're delighted to know that Xavier and our team at Audi Brookline were able to provide a great leasing experience for you. We always aim for transparency and efficiency in all we do, so it's wonderful hearing your feedback! Enjoy the new ride!

Helpful
March 01, 2024

Very good customer service. Problem solved. Communication excellent. Very happy with outcome. Work finished sooner than expected. More

by afogg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervens
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Mar 01, 2024 -

Audi Brookline responded

Hi! We're delighted to know that you had a positive experience with our team at Audi Brookline. We always aim for excellent communication and efficient service! Thanks for the review, we appreciate it!

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