Audi Brookline

This has been a tough year with supply issues pandemic and inflation Stephanie is in an uncomfortable situation and she is trying with backup from Kayla and Tim. Certainly not the best experience but ou and inflation Stephanie is in an uncomfortable situation and she is trying with backup from Kayla and Tim. Certainly not the best experience but out of their control More

Excellent experience with salesperson Chris Garvin. He was knowledgeable, easy to work with and respectful of our time. No dealership sales games. I would use dealership and Chris again. He was knowledgeable, easy to work with and respectful of our time. No dealership sales games. I would use dealership and Chris again. More

Perfect and professional service. All was smooth. No issues at drop off or pick up. All was smooth. No issues at drop off or pick up. More

Audi has a known defect in its 2. 0 T engine for excessive oil consumption. It has been the subject of previous recalls and class action law suits. Neither Audi of America nor the deal 0 T engine for excessive oil consumption. It has been the subject of previous recalls and class action law suits. Neither Audi of America nor the dealership, Herb Chambers, Audi of Brookline will stand by its customer and provide relief. My 2015 Audi A6 with 87,000 miles is consuming over 1.4 quarts of oil every thousand miles and the dealer said it needs to be replaced at a cost of $15,000, Buyer beware. More

Rodrigo Bastos was our sales person at Audi Herb Chambers Brookline He was very nice and very well informed. Brookline He was very nice and very well informed. More

In and out flawless, efficient . Service with a smile while you wait and car wash as well…..Thank you Service with a smile while you wait and car wash as well…..Thank you More

An excellent service experience. On time, efficient, and Luis was a pleasure to deal with. On time, efficient, and Luis was a pleasure to deal with. More

Rodrigo was great. We walked in and he helped me through the process of buying a vehicle from out of state with cash. Highly recommend Audi or Brookline for a hassle fr We walked in and he helped me through the process of buying a vehicle from out of state with cash. Highly recommend Audi or Brookline for a hassle free car buying experience. The coffee is also hot and plentiful More

Car has been good but recent service unsatisfactory! Gas on loaner car at warning level and communication poor! Gas on loaner car at warning level and communication poor! More

Went to Audi Brookline for 30k mi service, had not been since 2020 when they were just completing their huge renovation. Location is gorgeous, clean + bright. I had a bad exp. in 2020, this time more than since 2020 when they were just completing their huge renovation. Location is gorgeous, clean + bright. I had a bad exp. in 2020, this time more than made up for it. I was checked in promptly, even though I arrived a little late, I was updated throughout the service and Kervens went above and beyond to accommodate me needing a private space to take a work call + finding me a phone charger. I also received a video of my service showing underneath the car and what was found while I waited. I also had the option of a loaner car which I didn’t end up needing as the service was completed in a reasonable amount of time. Great exp. all around, they’ve ironed out the kinks and are running a VERY efficient shop, even washed the car and my interior mats! More